Chococo Reviews

Name: Chococo
Address: Unit E Link Estate, Blackhill Road, Holton Heath, Dorset
Rating: 4.78

4.8 Rating 8,068 Reviews

94 %

of reviewers recommend Chococo

4.8

Based on 8,068 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Chococo:

We have been crafting fine chocolates in Dorset since 2002 with origin chocolate & local, seasonal ingredients (& no additives, preservatives or added sugar), so they are truly handmade, handpacked & delivered fresh.
We believe truly fresh chocolates taste better & our customers & food experts agree, as we have won over 70 fine food awards over the years for our creations including most recently, 3 World medals at the International Chocolate Awards...enjoy!

Visit Website

Phone:

01929 421777

Email:

info@chococo.co.uk

Location:

Unit E Link Estate,
Blackhill Road,
Holton Heath
Dorset
BH16 6LS

135

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very tasty, well packaged and swift delivery - delicious!”

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Posted 8 months ago

Fabulous, thanks so much!

Posted 8 months ago

“Given 2 gift sets for Easter and both parties loved them! A great range of treats that everyone loved.”

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Posted 8 months ago

Thank you for gifting Chococo 🐇️🐣️💗️🎁️

Posted 8 months ago

“My vegan daughter who also has a coconut intolerance was delighted with her Easter egg”

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Posted 8 months ago

Thank you, we're thrilled to hear this 😊️

Posted 8 months ago

“It was an easter gift for my grand daughter who is at Uni. She said the salted caramels were the best thing she had ever tasted! Ordering process was straightforward and it arrived on time. I will use Chococo again for gifts.”

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Posted 8 months ago

Thanks for gifting Chococo and we're thrilled to hear how much your granddaughter loved our Dorset Sea Salt Caramels. With liquid caramel centres and a hint of Smoked Dorset Sea Salt from down the road in Portland, these chocolates were awarded a 2 Star Gold Great Taste Award in 2020. We look forward to welcoming you back soon!

Posted 8 months ago

“I have bought your chocolates for a dear friend several times now. Each time she says they are far and away the best chocolates she has ever had. From my point of view, can I also thank the staff who deal with customer queries, who have always been polite prompt and efficient in my dealings with them.”

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Posted 8 months ago

Thank you, it's lovely to hear how much your dear friend loves our chocolates, and thank you for appreciating the Customer Care team too 😊️

Posted 8 months ago

“Great quality and tasty as usual.”

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Posted 8 months ago

Amazing, thank you 💗️

Posted 8 months ago

“Look great - nobody would take a second piece, tasted terrible.”

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Posted 8 months ago

We're sorry to hear this. Our 47% Colombia milk chocolate is a 1 Star Gold Great Taste Award 2023 winner. It's produced in Colombia exclusively for us, made from Fino de Aroma cocoa beans and with just 30% added sugar, it has rich and creamy cocoa flavours with bright top notes.

Posted 8 months ago

“Just the best. Easy ordering, promt delivery, fair price for artisan chocolate, absolutely delicious. Clear ingredient listing which is very important to my family, having as we do, vegetarians and allergies. Always well received, we send them too each other rather frequently”

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Posted 8 months ago

Thank you! It's fab to hear that your whole family is part of the Chococo family 💗️

Posted 8 months ago

“My favourite chocolate. I love the fact I grew up with it near me and my nana would always take me. I have now moved out of Dorset (very sad) but this is always a gift I buy for people and they’re always amazed at the quality!”

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Posted 8 months ago

That's lovely to hear, thank you. Thanks too for sharing the Chococo joy across the country and we hope you'll visit if you're ever back in the area 😍️

Posted 8 months ago

“Delicious. Excellent.”

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Posted 8 months ago

Thank you!

Posted 8 months ago

“Delicious and different!”

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Posted 8 months ago

So glad you enjoyed it, thank you 💗️

Posted 8 months ago

“Ordering by phone always easy to complete. Staff very helpful and a pleasure to deal with.”

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Posted 8 months ago

Thank you, we're proud to have a great Customer Care team always happy to help 💗️

Posted 8 months ago

“The recipient really loved the dark chocolate egg he received. Was even surprised to find turtles inside it. Would certainly recommend Chococo to anyone wanting something new, exciting and good for the environment.”

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Posted 8 months ago

That's fab to hear, thank you 💗️

Posted 8 months ago

“Delicious!”

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Posted 8 months ago

Thank you! 💗️

Posted 8 months ago

“Chocolate is really lovely. Unfortunately the Easter egg was broken on opening. I don’t think this was Chococo’s fault, probably more to do with the delivery”

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Posted 8 months ago

Thank you, we're so glad that you loved the chocolate, but we're sorry to hear it was broken when you opened it. All our chocolate is packed and despatched perfect condition. We have used a plastic-free packaging format for our Easter eggs for a number of years with only a tiny number of issues which are more to do with how the eggs are handled in transit rather than the fault of the packaging. If any items are unfortunately broken, please contact us as soon as possible after receipt so that we can try and put it right for you.

Posted 8 months ago

“Excellent chocolate, fantastic delivery service. Thank you 🤩”

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Posted 8 months ago

Fabulous! Thank you 💗️

Posted 8 months ago

“The chocolate bunny I ordered for some friends over Easter went down well.”

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Posted 8 months ago

Thank you for gifting Chococo 🐰️🐇️

Posted 8 months ago

“The egg was broken on arrival before it had even been opened, and the package itself was damaged”

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Posted 8 months ago

We're so sorry to hear that you received a broken egg. This is certainly not how we want our lovely chocolate to arrive. We do hope that the chocolate was still a pleasure to eat despite its less-than-perfect appearance. All our chocolate gifts are despatched in perfect condition as we take the utmost care in wrapping them. But if any items are unfortunately broken in transit by circumstances beyond our control, please contact us as soon as possible after receipt, or within 2 weeks of a key gifting event (eg. Valentine's Day, Easter, Christmas).

Posted 8 months ago

“Good product and value compared to other chocolate retailers.”

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Posted 8 months ago

Thank you!

Posted 8 months ago

“They were a present”

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Posted 8 months ago

Great 👍️

Posted 8 months ago

Chococo is rated 4.8 based on 8,068 reviews