Chococo Reviews

Name: Chococo
Address: Unit E Link Estate, Blackhill Road, Holton Heath, Dorset
Rating: 4.78

4.8 Rating 8,149 Reviews

94 %

of reviewers recommend Chococo

4.8

Based on 8,149 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Chococo:

We have been crafting fine chocolates in Dorset since 2002 with origin chocolate & local, seasonal ingredients (& no additives, preservatives or added sugar), so they are truly handmade, handpacked & delivered fresh.
We believe truly fresh chocolates taste better & our customers & food experts agree, as we have won over 70 fine food awards over the years for our creations including most recently, 3 World medals at the International Chocolate Awards...enjoy!

Visit Website

Phone:

01929 421777

Email:

info@chococo.co.uk

Location:

Unit E Link Estate,
Blackhill Road,
Holton Heath
Dorset
BH16 6LS

135

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Decent size egg, novel decoration, chocolate tasted ok.”

Helpful Report

Posted 2 years ago

Thank you, glad you liked it.

Posted 2 years ago

“Lovely chocolates visually and flavoursome too. Beautifully presented but a trifle small”

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Posted 2 years ago

Thank you, we're so pleased that you loved them.

Posted 2 years ago

“Quick delivery and nice chocolate. Just be aware that pictures on the website can be misleading, so read the description and don’t expect to necessarily get what is pictured. E.g. I ordered a milk chocolate ocean Easter egg, which is pictured as an egg with additional chocolate turtles and starfish. However, there are no separate turtles and starfish, only those embedded in the chocolate egg.”

Helpful Report

Posted 2 years ago

Thank you, we're glad you liked the chocolate. Sorry if you found the picture misleading; that's certainly not our intention. We do try to make it as clear as possible in our descriptions that the eggs are studded inside with creatures. The separate chocs were just for photography aesthetics (along with the confetti), but we'll take on board your comments.

Posted 2 years ago

“Bought for my kids and they all loved them. I was a bit disappointed that they were so small, but the quality was good.”

Helpful Report

Posted 2 years ago

We're so pleased your kids loved them. The sizes & weights were on the website, but obviously the quality still shone through.

Posted 2 years ago

“Eggscellent taste but a little on the small side. Well packed and quick delivery”

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Posted 2 years ago

Thank you, glad you enjoyed our chocolate. Size & weights are shown on the web pages, but if you missed that, remember it's quality over quantity ;-)

Posted 2 years ago

“Lovely Easter egg though a little sweet for my taste.”

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Posted 2 years ago

Thank you. If you find the 72% dark a little sweet, you could try the 85% or go the whole hog and go for the 100% Madagascar. It's intense but much softer on the palette than most 100% sugar-free bars, full of rich fruity flavours and won the Golden Bean at the Academy of Chocolate Awards 2017 for being such a unique & delicious 100% bar.

Posted 2 years ago

“We have not yet eaten the chocolate but it looks fantastic”

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Posted 2 years ago

Thanks, we're sure you'll find it's delicious too!

Posted 2 years ago

“Lovely chocolate rabbit and nice packaging, arrived quickly. Unfortunately one item was crushed which is why I ate it ;) Luckily I was able to replace it from the Exeter shop!”

Helpful Report

Posted 2 years ago

Thank you, we're really pleased you love our chocolate bunny. We would have been happy to put things right for you with the damaged item if you'd let us know, but the chocolate temptation was clearly too much for you ;-)

Posted 2 years ago

“Most of my order was gifts. The caramel buttons were not and are delicious. I try to buy fair traded chocolate so pleased to find you.”

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Posted 2 years ago

Thank you, and we're so pleased you've found us too - welcome to the Chococo family!

Posted 2 years ago

“They love the chocolate, and the ordering process worked, once we had got a few glitches sorted out.”

Helpful Report

Posted 2 years ago

Thank you, we're so pleased they loved the chocolate, and that we managed to sort out the glitches you had with placing your order from the other side of the world!

Posted 2 years ago

“Beautiful looking and tasting.”

Helpful Report

Posted 2 years ago

Thank you!

Posted 2 years ago

“Great chocolates but they came in a branded box so my mum saw them before mother's day”

Helpful Report

Posted 2 years ago

Thank you, we're really pleased to hear you love the chocolates. We do pre-warn you about the branded box when we send despatch information so you can get to the front door first if it is a surprise! We took advice from our business mentors, who have vast experience of managing online businesses, who recommended that our boxes should be branded to show pride in our brand and this is in line with many other premium businesses, especially in the food and drink sector, who have branded boxes.

Posted 2 years ago

“It was a present for granddaughter as she got engaged so hope they liked it”

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Posted 2 years ago

Thank you, we're sure they would have loved their gift - thanks for choosing Chococo.

Posted 2 years ago

“Not eaten yet, they are Easter Eggs for Easter!”

Helpful Report

Posted 2 years ago

We'll wait to get the fifth star once they've been savoured ;-)

Posted 2 years ago

“Very nice but chocolates in the box didn’t entirely match the menu with some duplicates, which my wife who had this for Mothers Day didn’t like, and some omitted which she would have enjoyed”

Helpful Report

Posted 2 years ago

Thank you. Sorry that your wife was a little disappointed with the Mother's Day selection. The boxes of 16 that were in the hamper were made up to a planned template which included six duplicated flavours, and the menu in the boxes covered different sized boxes that had different chocolates in them.

Posted 2 years ago

“Can’t vouch for chocolate yet as foreaste4 gift. However looks great costly but worth it to get something different to supermarkets.”

Helpful Report

Posted 2 years ago

Thank you, we're sure that once the Easter eggs have been tasted you'll agree that they're worth that little bit extra. Don't forget it's all single-origin Raisetrade chocolate, and each egg is hand-crafted in Dorset and studded with our own hand-made honeycombe. Plastic free too! Definitely a world away from supermarket Easter eggs.

Posted 2 years ago

“Chocolates cost say £1 each and was very irritating to struggle to get them out the box.”

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Posted 2 years ago

We can tell by the four stars that you've awarded us that you also found our chocolates utterly delicious, and so worth every penny. Just take out the grid dividers if you struggle getting the chocolates out of the box.

Posted 2 years ago

“Although the Easter egg arrived broken, Chococo were quick to replace it, no fuss, and the second one arrived quickly and in good condition. Very pleased.”

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Posted 2 years ago

Thank you, we're glad to hear that your replacement egg arrived safe and sound and our lovely Customer Care team looked after you so well.

Posted 2 years ago

“I purchased for a friend for Easter so not sure how its gone done yet as still in the box- looks really good and has an excellent description - arrived well packed and compared with others good value but tastes wise the jury's still out (fingers crossed)”

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Posted 2 years ago

Thank you for choosing to gift Chococo. We're really pleased you like the look of the Easter egg and everything went well with delivery. We have no doubt your friend will add the 5th star for taste!

Posted 2 years ago

“Very pleased with order, delivery was prompt, all products as described.”

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Posted 2 years ago

Thank you, we're so pleased it all went well.

Posted 2 years ago

Chococo is rated 4.8 based on 8,149 reviews