Chococo Reviews

Name: Chococo
Address: Unit E Link Estate, Blackhill Road, Holton Heath, Dorset
Rating: 4.78

4.8 Rating 8,068 Reviews

94 %

of reviewers recommend Chococo

4.8

Based on 8,068 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Chococo:

We have been crafting fine chocolates in Dorset since 2002 with origin chocolate & local, seasonal ingredients (& no additives, preservatives or added sugar), so they are truly handmade, handpacked & delivered fresh.
We believe truly fresh chocolates taste better & our customers & food experts agree, as we have won over 70 fine food awards over the years for our creations including most recently, 3 World medals at the International Chocolate Awards...enjoy!

Visit Website

Phone:

01929 421777

Email:

info@chococo.co.uk

Location:

Unit E Link Estate,
Blackhill Road,
Holton Heath
Dorset
BH16 6LS

135

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought these for my Dad. They arrived on time and in pristine condition. He loves them and was delighted when I explained there would be more arriving in the post for the next few months.”

Helpful Report

Posted 1 year ago

Oooh you can't beat a Chococo subscription as the perfect Father's Day pressie - the gift that keeps on giving! Thanks for choosing Chococo 💗️

Posted 1 year ago

“Your chocolates were received very well indeed by my ‘aunty’ of 102!! As were the ones last year. Not so impressed with the Royal Mail. Being told that they could not deliver them the first day because there was ‘no one in’ was hard to believe as it is a residential Nursing Home! Ah well. Xx”

Helpful Report

Posted 1 year ago

Thank you for gifting Chococo and it's lovely to hear they were enjoyed! Sorry to hear about the delivery hiccup too, but all's well that ends well 🎁️

Posted 1 year ago

“Delicious tasting, melt in the mouth chocolate. The oat milk chocolate is particularly good-my favourite vegan chocolate and I have tried a fair few. Superb delivery and website easy to navigate. Thank you!”

Helpful Report

Posted 1 year ago

Thank you that's so fab to hear! With a smooth, rich yet creamy chocolate taste, our plant-based, vegan-friendly chocolate 43% Oat M!lk chocolate is the perfect milk chocolate alternative. 💛️

Posted 1 year ago

“I bought the summer collection as a gift for my husband. I am thrilled with the box that he received. The number of chocolates was amazing and so different from your usual boxes of chocolates. My only disappointment was that we had to search quite a bit for the actual flavour of the chocolate chosen (the menu listed more than the box contained) and, whilst understandable, we were a little bit disappointed with the short "Best before" date.”

Helpful Report

Posted 1 year ago

Thank you, we're so pleased you loved this box. Our boxes are made up to templates from our main seasonal menu of approximately 40 different chocolates which are all handmade using the freshest local & ethically sourced ingredients on a cyclical basis. By definition, we cannot fit all the flavours in every box, given our largest box contains 25 chocolates. To cut down on paper waste, we print seasonal menus, rather than individual box menus so it may take a few seconds more to see your chocolate, but we're saving trees here! Our chocolates are fresh, that's why you've got to eat them quickly (as if they every hang around very long any way) 😊️

Posted 1 year ago

“Very expensive and not particularly tasty, very very disappointing”

Helpful Report

Posted 1 year ago

That’s disappointing to hear but thanks for letting us know. If you'd got in touch with our team, we might have been able to turn that frown upside-down. We know we need to keep evolving new and exciting flavours, but we also know we can't please all the people all the time, and at the end of the day, it's all a matter of personal taste. It’s a shame as we have so many fans of our chocolate which is ethically sourced, hand-crafted and hand packed in plastic free packaging, and worth every penny, but we guess you can't win 'em all.

Posted 1 year ago

“Brilliant chocolates, but perhaps the range of items is getting a bit out of hand and some seem a bit strange to me.”

Helpful Report

Posted 1 year ago

Thanks for your feedback. We're always looking for new & innovative ways to use our chocolate with different flavours and formats to keep our range exciting and interesting.

Posted 1 year ago

“My daughter loved them, thank you very much.”

Helpful Report

Posted 1 year ago

Thank you, that's a good lookin' Rocky Road, even if we do say so ourselves! 💗️

Posted 1 year ago

“Always delicious. Infertile customer service.”

Helpful Report

Posted 1 year ago

Thank you .... but we think you might mean something other than infertile 😁️

Posted 1 year ago

“Arrived in a timely fashion and chocolates looked delicious (they were a gift)!”

Helpful Report

Posted 1 year ago

Thanks, that's great to hear 💛️

Posted 1 year ago

“Beautifully packaged and quick delivery. Bought as a gift.”

Helpful Report

Posted 1 year ago

Thanks for gifting Chococo 🎁️

Posted 1 year ago

“Love the chocolate. Would prefer to be able to buy gold without the nibs.”

Helpful Report

Posted 1 year ago

Thank you, we're thrilled that you love our chocolate. Our gold chocolate is available in various fun formats such as goldfish, robots and ducks as well as in handy tubs of drops to nibble on or bake with, so there are plenty of ways to get your gold 🥇️

Posted 1 year ago

“I only liked a small quantity of the flavours and some I threw away.”

Helpful Report

Posted 1 year ago

Oh, that's really disappointing to hear but thanks for letting us know. If you'd got in touch with our team we might have been able to get to the bottom of the issue and found you an alternative. We know we need to keep evolving new and exciting flavours, but we also know we can't please all of the people all of the time, and at the end of the day, it's all a matter of personal taste.

Posted 1 year ago

“Excellent chocolates, beautifully packaged and my husband said they are better than any other high end chocolate he has ever had.”

Helpful Report

Posted 1 year ago

That's amazing, thank you! Welcome to the Chococo family 💗️

Posted 1 year ago

“The recipients were delighted with their gifts.”

Helpful Report

Posted 1 year ago

Thanks for gifting Chococo 🎁️

Posted 1 year ago

“two different boxes and both very high quality with great tastes. The salted caramel went first as the favourite box.”

Helpful Report

Posted 1 year ago

Thank you so much! Our Dorset Sea Salt Caramel is a classic flavour combination and is one of our most popular flavours, as well as winning a coveted 2 Star Gold Great Taste Award in 2020!

Posted 1 year ago

“Fab service & fab chocolates”

Helpful Report

Posted 1 year ago

Thank you 😊️

Posted 1 year ago

“Delicious variety of chocolates, presented in a colourful box and prompt delivery, will certainly order again.”

Helpful Report

Posted 1 year ago

Thank you, we look forward to welcoming you back soon 💛️

Posted 1 year ago

“Very fast delivery of my order. Excellently packed. As always the chocolates and bars were delicious. Highly recommended”

Helpful Report

Posted 1 year ago

That's fab to hear, thank you 💛️

Posted 1 year ago

“Easy ordering and good delivery service with tracking. However be aware that the delivery must be signed for.”

Helpful Report

Posted 1 year ago

Thank you 💛️

Posted 1 year ago

“Chococo is one of my favourite chocolates, and always my go to for gifts - great selection of animals, robots etc and in a variety of chocolates.”

Helpful Report

Posted 1 year ago

Thank you for choosing Chococo 🎁️

Posted 1 year ago

Chococo is rated 4.8 based on 8,068 reviews