Chococo Reviews

Name: Chococo
Address: Unit E Link Estate, Blackhill Road, Holton Heath, Dorset
Rating: 4.78

4.8 Rating 8,127 Reviews

94 %

of reviewers recommend Chococo

4.8

Based on 8,127 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Chococo:

We have been crafting fine chocolates in Dorset since 2002 with origin chocolate & local, seasonal ingredients (& no additives, preservatives or added sugar), so they are truly handmade, handpacked & delivered fresh.
We believe truly fresh chocolates taste better & our customers & food experts agree, as we have won over 70 fine food awards over the years for our creations including most recently, 3 World medals at the International Chocolate Awards...enjoy!

Visit Website

Phone:

01929 421777

Email:

info@chococo.co.uk

Location:

Unit E Link Estate,
Blackhill Road,
Holton Heath
Dorset
BH16 6LS

135

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent chocolates which are unique and very interesting flavours and beautifully presented. Quick and easy ordering process and efficient delivery.”

Helpful Report

Posted 1 week ago

Thank you! We’re so glad to hear you enjoyed everything and we look forward to welcoming you back soon 💗️

Posted 1 week ago

“Delicious but I would like the option of a large box of non alcoholic chocolates. On your website I can only see a medium.”

Helpful Report

Posted 1 week ago

Thank you for your feedback! We’re so glad you enjoyed the chocolates. At the moment, we don’t have the demand for large non-alcoholic boxes, which is why we only offer the medium size, but we hope you’ll continue to enjoy our range!

Posted 1 week ago

“Much, much better than powdered hot chocolate. I love that it’s single origin. Better than Hotel Chocolat chocolate flakes. However, I find Knoops hot chocolate is smoother and has more flavour.”

Helpful Report

Posted 1 week ago

Thank you for the great feedback! We’re so glad to hear you’re enjoying our single-origin hot chocolate and we’re thrilled to hear that you think our hot chocolate is even better than Hotel Chocolat - yay! We appreciate your comparison to Knoops – it’s always helpful to hear how our chocolate stacks up. Just a gentle reminder to always check that all your chocolate is ethically sourced, slave-free, and sustainable. We’re proud to ensure our products meet those standards and are committed to making a positive impact. Thanks for supporting us

Posted 1 week ago

“I swapped my swimming pool subscription for a Chococo one instead! It might not seem the best pathway to losing weight, but the chocolates are so delicious and all so very different that I am managing to eat just one a night and really enjoy it! Definitely better value for money than the swimming subscription (which I hadn't used since last summer!) Really - the most beautiful chocolates.”

Helpful Report

Posted 1 week ago

Haha, we love your swap! Who needs a swimming pool when you’ve got Chococo, right? 😉 We're so glad to hear you're enjoying the chocolates and savouring one a night. Definitely a more delicious way to unwind! We’re thrilled to be your new subscription 💗️

Posted 1 week ago

“The bag of chocolates was gifted to the Cinnamon Trust for their Easter Fair.”

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Posted 1 week ago

Thank you for sharing the Chococo joy to help raise funds for your favourite charity 💗️

Posted 1 week ago

“This was my first time ordering the Sea Salt Caramel Brownie from Chococo and I was expecting big things considering how amazing their chocolate is. Well, my daughter has raved about her birthday gift saying it was absolutely delicious and would definitely recommend further orders!! The brownie was to be delivered during the last bad storm so I warned her that it might not arrive on time, however, between Chococo and Royal Mail she received the brownie on her birthday, thank you for the excellent service.”

Helpful Report

Posted 2 weeks ago

Thank you so much for your lovely feedback! We’re so glad to hear your daughter loved the Sea Salt Caramel Brownie and that it made her birthday even more special. It’s great to know that despite the storm, we were able to get it there on time! We truly appreciate your recommendation and look forward to welcoming you back soon 💗️

Posted 1 week ago

“Beautifully presented and well packaged. Opening the box we were delighted to see such lovely handcrafted chocolates. A feast for the eyes and the tastebuds too.”

Helpful Report

Posted 2 weeks ago

Thank you so much! We’re thrilled to hear that you loved everything so much and that our hand-crafted chocolates delighted both your eyes and taste buds. We take great care in every detail, and we’re glad we made such a positive impression 💗️

Posted 1 week ago

“Nice fillings, poor identification of chocolate types compared to the inserted list of chocolates, someone didn't really take the time to "paint" them properly. The chocolate coating was poor, didn't melt in the mouth, tasted almost plastic”

Helpful Report

Posted 2 weeks ago

Thank you for your feedback and we’re glad to hear you enjoyed the fillings of our handcrafted chocolates, but we’re sorry to hear the chocolate didn’t meet your expectations. Our chocolate is a 2023 Gold Great Taste Award winner and is made exclusively for us by our Direct Trade partners in Ecuador, so we're sorry that you didn't enjoy it. We’ll feed back your comments to the team about the decorations, and we appreciate you sharing your thoughts with us.

Posted 1 week ago

“Lovely quality and promptly delivered.”

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Posted 2 weeks ago

Thank you, that's fab to hear 💗️

Posted 1 week ago

“Prompt delivery, good communication from seller, looked lovely, given as a gift and we'll received”

Helpful Report

Posted 2 weeks ago

Thank you for your feedback! We’re so glad to hear the gift was well received and we really appreciate your support 💗️

Posted 1 week ago

“The recipient, who loves these chocolates, was extremely happy!”

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Posted 2 weeks ago

Thanks for gifting Chococo 💗️

Posted 1 week ago

“Great chocolate. Sent out promptly. Great customer service.”

Helpful Report

Posted 2 weeks ago

That's fab to hear, thank you 💗️

Posted 1 week ago

“Always amazing. Great products and fair prices. I love the sustainable approach and they're about the best chocolates out there in my opinion. Had a small problem with the delivery but it was sorted out within a couple of hours.”

Helpful Report

Posted 2 weeks ago

Thank you! We’re so glad you love our products and sustainable approach. We're also glad to hear our lovely Customer Care team was able to resolve the delivery issue quickly – they're always here to help if anything goes wrong 💗️

Posted 1 week ago

“Sent the valentines heart and mini chocolates as a gift and they were thrilled! Beautifully packaged,delivered on time and apparently extremely scrummy! Original designs, ideas and flavours, so much to choose from, not cheap but worth it for amazing chocolate!”

Helpful Report

Posted 2 weeks ago

Thank you for the fab feedback! We’re so happy to hear the gift was a hit and that the chocolates were enjoyed. We take great pride in our unique designs and flavours, and we’re thrilled you think it’s worth the treat! 😊

Posted 1 week ago

“Great quality, delicious products and a seamless online buying experience”

Helpful Report

Posted 2 weeks ago

Thank you! We’re so glad to hear you’re enjoying both our chocolate and the smooth shopping experience. We look forward to welcoming you back soon 💗️

Posted 1 week ago

“I ordered 2 tins of the vegan chocolate mackerel for my daughter because I’d bought them at Christmas as a treat and she said it was the best vegan chocolate she’d ever had!”

Helpful Report

Posted 2 weeks ago

Thank you! We're so thrilled that your daughter loves our 72% Ecuador origin dark chocolate which is a 2023 Gold Great Taste Award winner. She has great taste too! Thanks for gifting Chococo 💗️

Posted 1 week ago

“Always tempting. Always reliable. Always welcome!”

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Posted 2 weeks ago

Always a pleasure! Thank you 💗️

Posted 1 week ago

“Prompt delivery, very nicely packaged and great tasting chocolate. Receiving something from Chococo feels special and is worth it every time.”

Helpful Report

Posted 2 weeks ago

Thank you! We're so glad you loved everything. It’s great to hear Chococo feels special every time – we’ll be here for your next treat 💗️

Posted 1 week ago

“I had the letterbox Milky Way choc bars delivered as a gift. The birthday boy said they were delicious and loved them! Can’t recommend Chococo highly enough 🤩⭐️⭐️⭐️⭐️⭐️”

Helpful Report

Posted 2 weeks ago

Thank you so much! It's fab to hear the birthday boy loved our Milky Way Letterbox Bar Gift Set and your recommendation means the world to us! We can’t wait to delight you again soon 💗️

Posted 1 week ago

“A big fan of chococo. Ordered some for my friends birthday. She was delighted. I ordered a little something for myself on the sale, I was delighted too!”

Helpful Report

Posted 2 weeks ago

Thank you! We're thrilled to hear we've delighted both you and your friend, and well done for treating yourself too - you deserve it! 💗️

Posted 1 week ago

Chococo is rated 4.8 based on 8,127 reviews