Chococo Reviews

Name: Chococo
Address: Unit E Link Estate, Blackhill Road, Holton Heath, Dorset
Rating: 4.78

4.8 Rating 8,068 Reviews

94 %

of reviewers recommend Chococo

4.8

Based on 8,068 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Chococo:

We have been crafting fine chocolates in Dorset since 2002 with origin chocolate & local, seasonal ingredients (& no additives, preservatives or added sugar), so they are truly handmade, handpacked & delivered fresh.
We believe truly fresh chocolates taste better & our customers & food experts agree, as we have won over 70 fine food awards over the years for our creations including most recently, 3 World medals at the International Chocolate Awards...enjoy!

Visit Website

Phone:

01929 421777

Email:

info@chococo.co.uk

Location:

Unit E Link Estate,
Blackhill Road,
Holton Heath
Dorset
BH16 6LS

135

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Best hot chocolate ever.”

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Posted 1 year ago

Yay, thank you!

Posted 1 year ago

“Beautiful chocolates. You can taste the quality of ingredients, and are easily one of best chocolate companies on the market. I will be ordering again without a shadow of a doubt.”

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Posted 1 year ago

So pleased that you've fallen for Chococo, we look forward to welcoming you back very soon 💗️

Posted 1 year ago

“The best place to buy quality vegan chocolates! Great variety and brilliant taste!”

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Posted 1 year ago

We're thrilled you love them, thank you! 💗️

Posted 1 year ago

“Lovely present and good for the turtles!!!!!”

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Posted 1 year ago

Thanks! 🐢️

Posted 1 year ago

“Great looking product. With sustainable packaging. Ordered the hamper which came on a lovely wooden box. Haven’t tasted anything yet (saving them for Christmas) but have always really enjoyed all their products in the past”

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Posted 1 year ago

Thank you and well done for saving it until Christmas! 🎄️

Posted 1 year ago

“Purchased for my daughter Who stated that it was gorgeous!”

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Posted 1 year ago

Thanks so much 💗️

Posted 1 year ago

“Bought as a gift. They were so impressed they will be ordering more.”

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Posted 1 year ago

Thank you for sharing the Chococo joy - it's obviously infectious 💗️

Posted 1 year ago

“Delicious and beautifully presented”

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Posted 1 year ago

Fabulous, thank you 💗️

Posted 1 year ago

“Since the big high street brand sold itself to the big American corp I’ve been looking for an alternative uk chocolatier for all my choc gifts and treats. I am impressed with everything I’ve received from Chococo so far and I’ll continue to support this great British business :) One comment though, please remove the branding from the outside of your postage boxes. It ruins the surprise.”

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Posted 1 year ago

Welcome to the Chococo family - we're so glad you found us! Long may we continue to impress you. We took advice from our business mentors, who have a vast experience of managing online businesses, and they recommended that our boxes should be branded to show pride in our brand. This is in line with many other premium businesses, especially in the food and drink sector, who have branded boxes. Our Chocs Away email also lets you know the box will be branded so you can get to the door first or arrange a secret squirrel delivery 🎁️

Posted 1 year ago

“Lovely chocolates as always, unfortunately 1 item broken in delivery (the fault of the delivery company rather than any problem with chococo) always a risk I suppose!”

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Posted 1 year ago

Thank you, but sorry to hear about the damage. We carefully pack all of our chocolate items in plastic-free packaging and fragile items are wrapped with extra tissue and paper packaging and they leave us in perfect condition. In the rare instance something arrives damaged, it's more about how it's been handled in transit than how they're packed.

Posted 1 year ago

“Seriously good chocolates. The difference is you get a really intense taste so you don’t feel the need to keep eating.”

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Posted 1 year ago

You've got it - the Chococo joy 💗️

Posted 1 year ago

“Excellent as always”

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Posted 1 year ago

Thank you

Posted 1 year ago

“Swift service, the Advent chocolates look great in the presentation box - looking forward to trying them during December!”

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Posted 1 year ago

Thanks, that's great to hear. Enjoy!

Posted 1 year ago

“I was so pleased with my purchase of your lovely chocolate items and would like to thank you for the additional information you provided before I made my purchase. The delivery service was also very good. I will definitely re-order in the future. Many thanks”

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Posted 1 year ago

Thank you so much. Welcome to Chococo and we look forward to welcoming you back 💗️

Posted 1 year ago

“I buy the oat milk chocolate for my grandchildren who are allergic to milk and soy as it is the only chocolate of this type that tastes good.!”

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Posted 1 year ago

Thank you, we're glad you've found something they can eat and they love 💗️

Posted 1 year ago

“Really delicious chocolates, I love all of their range! Amazing flavours and great that it is ethical too. Best chocolates I’ve tasted. Usually very accurate deliveries, just waiting on some replacements to be delivered for an incorrectly shipped box. But to be fair this has only happened one in about fifty orders. Love them!”

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Posted 1 year ago

Thanks, it's fabulous to hear how much our chocolates and our ethos are appreciated. Sorry for that little hiccup, but glad we sorted it out for you 💗️

Posted 1 year ago

“My parcel of gorgeous goodies arrived safely,well packed and on time! This is an excellent service which means we can enjoy chococo when unable to visit Swanage,our fav holiday destination”

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Posted 1 year ago

Thanks for being such wonderful Chococo fans, at home and away 💗️

Posted 1 year ago

“Chocolates look lovely and I like the fact that a percentage of the money goes to saving turtles.”

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Posted 1 year ago

Thank you 🐢️

Posted 1 year ago

“Easy to access website, good pictures and description. Arrived on time and well packaged.”

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Posted 1 year ago

Thank you! 💛️

Posted 1 year ago

“Chocolate is always amazing. There was an issue with my order - spoke to a friendly colleague by phone who immediately fixed it painlessly.”

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Posted 1 year ago

Thank you! It's so fab to hear our friendly Customer Care team managed to sort out your issue 💛️

Posted 1 year ago

Chococo is rated 4.8 based on 8,068 reviews