Chococo Reviews

Name: Chococo
Address: Unit E Link Estate, Blackhill Road, Holton Heath, Dorset
Rating: 4.78

4.8 Rating 8,143 Reviews

94 %

of reviewers recommend Chococo

4.8

Based on 8,143 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Chococo:

We have been crafting fine chocolates in Dorset since 2002 with origin chocolate & local, seasonal ingredients (& no additives, preservatives or added sugar), so they are truly handmade, handpacked & delivered fresh.
We believe truly fresh chocolates taste better & our customers & food experts agree, as we have won over 70 fine food awards over the years for our creations including most recently, 3 World medals at the International Chocolate Awards...enjoy!

Visit Website

Phone:

01929 421777

Email:

info@chococo.co.uk

Location:

Unit E Link Estate,
Blackhill Road,
Holton Heath
Dorset
BH16 6LS

135

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Apologies but the boxes are too repetitive - especially as I have a subscription. More variety would be bice”

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Posted 1 year ago

Thank you for your feedback on the subscription boxes. We change the contents of our subscription boxes every month to ensure that there's an ever-changing variety of flavours as well as showcasing our seasonal chocolates and chocs of the month, so there should always be variety. But we'll keep reviewing the contents to ensure that we get it right as we want you to continue to love them all!

Posted 1 year ago

“Ordered the subscription as a birthday present for my husband, delivery date said 3 oct , great his birthday It arrived a week and half later, no apologies or emails , so disappointing !”

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Posted 1 year ago

We're so sorry to hear that your husband's first subscription box arrived late. If you'd let us know, then we might have been able to put things right for you. Our customer care team are always on hand to help if things are less than perfect, and we will always do our best to rectify things.

Posted 1 year ago

“The chocolates I ordered arrived well ahead of their original estimated delivery date, and they were absolutely delish! I recommend Chococo literally every time I hear people talking about chocolate within earshot of me at this point.”

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Posted 1 year ago

Thank you, we're thrilled to have you spreading the joy of Chococo and hope that we'll keep delighting you 💗️

Posted 1 year ago

“Cannot comment on how well received they were as they were advance order of gifts for Christmas”

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Posted 1 year ago

Thank you!

Posted 1 year ago

“Hi it all looks very good apart from the bauble which is slightly messy but I'm sure will still taste delicious I know its all hand made but still a bit pricey! ❤️”

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Posted 1 year ago

Thank you, we're sure everything will taste delicious. Our Milk Chocolate Baubles are hand decorated with spatters and splashes, and everything we make is hand crafted from sustainable, ethical and slave-free chocolate, hand decorated and hand packed, so we think worth every penny.

Posted 1 year ago

“Absolutely delicious. Love they are so tasty and ethical. Will buy again 😃”

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Posted 1 year ago

Thank you, we look forward to welcoming you back soon 💗️

Posted 1 year ago

“Beautiful chocolates, as always!”

Chococo 5 star review on 15th October 2023

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Posted 1 year ago

Pretty as a picture 😍️ Thank you!

Posted 1 year ago

“Excellent customer service as usual. Penguins and a bauble purchased for the grandchildren at Christmas. Bought these last year as well and they were a great hit!”

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Posted 1 year ago

Thank you so much 💗️

Posted 1 year ago

“An absolutely stunning Brownie mix - very much enjoyed by all of us who were sampling it.”

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Posted 1 year ago

Yay, spreading the Chococo joy, brownie style! Thank you 💛️

Posted 1 year ago

“Delicious quality chocolate. Thank you.”

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Posted 1 year ago

Thank you 💛️

Posted 1 year ago

“Simply Devine Choclates.”

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Posted 1 year ago

Thank you 💗️

Posted 1 year ago

“This is the second time I’ve ordered from chococo as I was very pleased the first time. Unfortunately this time the chocolates has become quite bashed around in the post and so when my husband opened the box they weren’t beautifully presented as in the picture. Many were on their side or upside down or leaking. I tried to correct them but it wasn’t really possible as they had come out of their wrappers etc and the sections in the box were quite small. The chocolates were delicious but disappointed about the presentation.”

Helpful Report

Posted 1 year ago

Sorry to hear that the contents of your box got shaken about in transit meaning they arrived in a less than perfect condition. If you'd let us know, then we would have been able to put things right for you. Our customer care team are always on hand to help if things are less than perfect.

Posted 1 year ago

“I have been to Chococo since 2002 in Swanage and have enjoyed all their chocolates since then. I now live in Deven so very happy that they have opened a store in Exeter. Mum at 94 especially loves them so buy them on a regular basis for her”

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Posted 1 year ago

Thanks to both you and your Mum for being part of the Chococo family since the beginning, we really appreciate all your love and support 💗️

Posted 1 year ago

“I have been buying your chocolates for my mother every year for some time and never had any for myself..... well I finally tried them and they were out of this world. Really original and delicious flavours.”

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Posted 1 year ago

Well, welcome to the Chococo family ..... at last! 💗️

Posted 1 year ago

“Just the job. Nice shape beautiful finish. It's a present so can only say it looks tasty 😋”

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Posted 1 year ago

Thank you! Don't forget you should treat yourself now and again too 😁️

Posted 1 year ago

“I bought the fish and chips for a friend's birthday and they absolutely loved it! The attention to detail with the packaging is great, really looks like proper fish and chips in newspaper. Very happy to support an independent business and Project Seagrass”

Chococo 5 star review on 13th October 2023

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Posted 1 year ago

Thank you, our chocolate fish & chips look and taste great, don't they? Thanks for gifting Chococo and we hope to see you again soon 💗️

Posted 1 year ago

“The mixed chocolate box from the Christmas collection was beautifully packaged and was full of absolutely delicious and unique chocolates. It would make a lovely Christmas gift. Very good value as was very luxurious. My only dislike was that there were several oat milk chocolates in the box. I really don’t like oat milk so would have preferred those chocolates were only included in the plant based box.”

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Posted 1 year ago

Thank you, we're thrilled to hear how much you loved our Festive Collection, and that you didn't wait until Christmas to open it! Our oat m!lk chocolate is a delicious alternative to milk chocolate, and in blind tastings, most people can't tell the difference; give it a try, you'll love it!

Posted 1 year ago

“They were excellent. A present for my wife and she loved them. As Arnie would say “I’ll be back”.”

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Posted 1 year ago

Thank you, we're so glad your wife loved them. Looking forward to welcoming you back soon!

Posted 1 year ago

“They are lovely chocolates and a little bit different”

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Posted 1 year ago

Thank you!

Posted 1 year ago

“These chocolates are amazing !! Presentation and detail and the fish and chips ( in newspaper!) really made my family so happy ! Prompt delivery and well packaged with no damage atall . Very happy customer and will be ordering more from this great company Pippa painter”

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Posted 1 year ago

Thank you, that's fab to hear. We can't wait to welcome you pack very soon 💗️

Posted 1 year ago

Chococo is rated 4.8 based on 8,143 reviews