Chococo Reviews

Name: Chococo
Address: Unit E Link Estate, Blackhill Road, Holton Heath, Dorset
Rating: 4.77

4.8 Rating 8,235 Reviews

94 %

of reviewers recommend Chococo

4.8

Based on 8,235 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Chococo:

We have been crafting fine chocolates in Dorset since 2002 with origin chocolate & local, seasonal ingredients (& no additives, preservatives or added sugar), so they are truly handmade, handpacked & delivered fresh.
We believe truly fresh chocolates taste better & our customers & food experts agree, as we have won over 70 fine food awards over the years for our creations including most recently, 3 World medals at the International Chocolate Awards...enjoy!

Visit Website

Phone:

01929 421777

Email:

info@chococo.co.uk

Location:

Unit E Link Estate,
Blackhill Road,
Holton Heath
Dorset
BH16 6LS

Chococo 5 star review on 31st March 2025

137

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely chocolate and lovely shop”

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Posted 1 month ago

Thank you 💗️

Posted 2 weeks ago

“Eggs arrived broken. Chococo responded immediately and they were replaced in a 3 days. Well done Chococo - a brilliant service. Thank you!”

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Posted 1 month ago

Thank you! We're so glad to hear our Customer Care team was able to assist you quickly and get everything sorted. If you need anything else, don't hesitate to reach out – we're always here to help 💗️

Posted 1 month ago

“Chococoooooooooo…”

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Posted 1 month ago

Thank yooooouuuuuuu 💗️

Posted 1 month ago

“Always a treat to receive my order or a lovely gift for someone. I bought the Mother’s day box so I have no doubt that it will be very gladly received!!!”

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Posted 1 month ago

Thank you! We're so glad to hear that our treats are always such a hit, and we hope that the Mother’s Day box will it bring lots of Chococo joy 💗️

Posted 1 month ago

“Ordered the coffee and white chocolate bar. Wish the coffee granules had covered all of the botom of the bar like the old coffee chocolate bar used to have. Found the squares that the coffee granules were missing didn't taste of coffee at all. Your chocolate is amazing , just a small observation.”

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Posted 1 month ago

Thank you for your feedback and we're thrilled to hear that you love our chocolate. We agree that there should be an even distribution of the ground coffee on the Macchiato bars, and we're sorry if this wasn’t the case. If you'd let us know, we'd have been happy to put it right. Our friendly Customer Care team are there to help if you think something's not quite 100%.

Posted 1 month ago

“We were so impressed with this egg! It looked fantastic and - please don’t judge us because we ate some already - it tasted fantastic!”

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Posted 1 month ago

Thank you 🤩️ No judgment here - we’re just glad to hear you enjoyed our Giant Dinosaur egg so much! 💗️

Posted 1 month ago

“Always consistently brilliant”

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Posted 1 month ago

Thanks for loving all things Chococo 💗️

Posted 1 month ago

“I didn't actually taste the chocs as they were sent as a gift, but the recipient said they were delicious, and they certainly looked it. The staff at Chococo were very helpful when I phoned to say that the order was urgent, and they made sure they went out as soon as possible. All in all, very pleased and I will be using the site again. Thank you.”

Helpful Report

Posted 1 month ago

Thanks so much! We're thrilled to hear that the recipient enjoyed their chocolates and that our team could help with your urgent order. Thanks for choosing Chococo and we look forward to welcoming you back soon 💗️

Posted 1 month ago

“The best chocolate I have ever tasted and I've tasted a lot! Smooth, flavourful and a true chocolate taste. Beautiful designs too.”

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Posted 1 month ago

Wow, thank you! We’re thrilled to hear that our chocolate is the best you’ve ever tasted - that's exactly what we aim for. Welcome to the Chococo family 💗️

Posted 1 month ago

“Excellent so far! Ordering and delivery was great and the ‘post Christmas dark chocolate Penguin’ is delicious. Can’t speak for the other dark Easter chocolates but I’m sure they’ll be lovely! Tasty dark chocolate is not always easy to come by and it’s great to have found an independent UK based company.”

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Posted 1 month ago

Thanks so much! We're so glad to hear you enjoyed the Dark Chocolate Penguin and it’s great to know you’ve love our dark chocolate - 72% Ecuador, single-origin and ethically sourced to boot! We hope you love the other treats just as much, and we’re thrilled you found us 💗️

Posted 1 month ago

“These chocolates and cookies were a gift for the nurses at the cancer hospital my husbands in, they said the were lovely and best they had tasted, really pleased the loved them, unfortunately I never got the chance to have one”

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Posted 1 month ago

Thank you! We’re so happy to hear that the nurses enjoyed their Chococo treats. The amazing work they do deserves to be celebrated, and we're thrilled that you chose our creations to show your appreciation. Wishing your husband all the best for his recovery, and we hope you get the chance to try some for yourself soon 💗️

Posted 1 month ago

“Very happy with our first order. Arrived well packed Chocolate was very tasty with interesting flavours I would've liked some white chocolate options but just my personal taste One box was an early mothers day present for my partners mum. She also really enjoyed her box”

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Posted 1 month ago

Thank you so much! We're thrilled to hear the chocolates were enjoyed by all and that the flavours were a hit. We appreciate your support and hope to welcome you back soon 💗️

Posted 1 month ago

“I bought on Sale the x-mas items. I started with the "bauble" that tastes absolutely divine. Really great chocolate. Next is the oatmilk penguin. I do Not like the taste at all, I rather stick to cream/cowsmilk or even better just dark chocolate. Still to try is the X-as tree and dark penguin. Judging by the ingredients of those it eill be another winner. I like the fact only a minimum of good quality ingredients are used”

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Posted 1 month ago

Thank you for your feedback! We're thrilled to hear you enjoyed the chocolate and appreciate your recognition of our commitment to quality ingredients. We hope you continue to enjoy the rest of your treats and hope to welcome you back very soon 💗️

Posted 1 month ago

“order arrived quicky, items were well pretected (NO plastic, thanks!), and the few chocolates I sampled so far are deliciouuuuuuuus”

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Posted 1 month ago

Thank you! We're thrilled to hear your order arrived quickly and safely - no plastic involved, promise! We’re so glad you’re enjoying the chocolates (sounds like they're disappearing fast!) and hope the rest are just as tasty. Thanks for choosing us, and we can’t wait to send you more deliciousness soon 💗️

Posted 1 month ago

“It's always a treat to visit Chococo in Swanage but I couldn't get there this time so I ordered online. Easter eggs for the family and a birthday block for my husband all arrived quickly and safely, as usual, and we have really enjoyed my husband's chocolate. I often buy from this company and have never been disappointed.”

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Posted 1 month ago

Thank you so much for your loyal support and for sharing your lovely experience! We're so glad to hear that your order arrived safely and that you enjoyed your husband's chocolate. It's wonderful to know that we've consistently met your expectations, and we look forward to welcoming you back again soon, whether in Swanage or online 💗️

Posted 1 month ago

“These chocolates are a work of art as well as delicious - thank you!”

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Posted 1 month ago

Thank you so much for your kind words! We're so glad you enjoyed the chocolates and your feedback means the world to us 💗️

Posted 1 month ago

“Very disappointed with the size and quality of the eggs.”

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Posted 1 month ago

Thank you for sharing your feedback, and we’re sorry to hear that the Easter eggs didn’t meet your expectations. The size is exactly as quoted on our website, and each egg is hand-crafted from single-origin ethically-sourced chocolate and hand packed in recyclable packaging. We appreciate you taking the time to share your thoughts and if you have further concerns, please don’t hesitate to reach out to our Customer Care team.

Posted 1 month ago

“Delicious chocolate, very moorish, I will definitely buy again.”

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Posted 1 month ago

Fantastic, thank you! 💗️

Posted 1 month ago

“Brought as a gift - lovely packaging and wrapped in tissue paper. I can't comment on the taste, but I was very pleased, and so was the recipient and would buy again :-)”

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Posted 1 month ago

Thank you so much for your lovely review! We’re thrilled to hear that both you and the recipient were pleased with the gift and the packaging and we look forward to welcoming you back soon - hopefully to treat yourself next time! 💗️

Posted 1 month ago

“Bought the oat milk Easter bundle for my lactose intolerant partner and couldn’t wait to give it to her. She’s tried everything (except the egg) and she loves it, especially the banana and cinnamon bar.”

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Posted 1 month ago

Wow, thank you! We’re so glad to hear that your partner loved the Oat M!lk Chocolate Earth Egg Gift Set - what a great choi! We can't believe it's way before Easter and most of the contents have already been enjoyed! 😁️ We hope your partner continues to enjoy the rest of the treats, including the egg when the time comes! Thanks again for your support! 💗️

Posted 1 month ago

Chococo is rated 4.8 based on 8,235 reviews