Chococo Reviews

Name: Chococo
Address: Unit E Link Estate, Blackhill Road, Holton Heath, Dorset
Rating: 4.78

4.8 Rating 8,068 Reviews

94 %

of reviewers recommend Chococo

4.8

Based on 8,068 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Chococo:

We have been crafting fine chocolates in Dorset since 2002 with origin chocolate & local, seasonal ingredients (& no additives, preservatives or added sugar), so they are truly handmade, handpacked & delivered fresh.
We believe truly fresh chocolates taste better & our customers & food experts agree, as we have won over 70 fine food awards over the years for our creations including most recently, 3 World medals at the International Chocolate Awards...enjoy!

Visit Website

Phone:

01929 421777

Email:

info@chococo.co.uk

Location:

Unit E Link Estate,
Blackhill Road,
Holton Heath
Dorset
BH16 6LS

135

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I haven't eaten chocolate for over 15 years as I am allergic to soya and I'd pretty much given up ever eating it again. I was sent some chocolate by a friend who told me to check the ingredients and try some as it was delicious. I did and it was! It reminded me of the chocolate we all used to have as children.No palm oil,no soya,no additives-just natural ingredients.Chococo chocolate tastes amazing,delicious and doesn't make me ill! Thank you.”

Helpful Report

Posted 1 year ago

Thank you so much! It's incredible that after so many years of avoiding chocolate, you found Chococo. Welcome to the family and we look forward to seeing you again soon 💗️

Posted 1 year ago

“Amazingly delicious. Such a joy to be able to get vegan & gf rather than missing out as is the usual. Cannot thank Hayley enough for going well beyond the extra mile so we could have them in North Wales.”

Helpful Report

Posted 1 year ago

Thank you! We're proud to be increasing our plant-based and gluten-free chocolates so everyone can enjoy Chococo.

Posted 1 year ago

“Chocolates were fine; delivery by Royal Mail was abysmal - arriving at my home town sorting office then being "redirected" to another part of the country and not arriving in time for Christmas.”

Helpful Report

Posted 1 year ago

Oh no, we're sorry to hear this, but we're glad that the parcel got to you for Twixmas and you were still able to enjoy them. Looking at your order, it looks as though the incorrect postcode was used when placing the order, which most likely caused the problem with delivery. It's always a good idea to double-check all details on our order confirmations which are automatically issued as soon as orders are placed online. That way we have time to make any corrections or changes if necessary. It looks as though Royal Mail must have given your parcel the personal treatment and checked the postcode against the address, realised the error, and got your parcel to you, so a gold star to Royal Mail for this one!

Posted 1 year ago

“I ordered a box of these chocs in the run up to Christmas. They were so good, I ordered a second box straight away ! Fast delivery ! The chocs themselves are special. 25 different chocs with a range of different tastes , and a description of each one , especially the award winners . A real find !”

Helpful Report

Posted 1 year ago

Thank you! We're so glad you found us and even came back for more super-quick! Welcome to the Chococo family 💗️

Posted 1 year ago

“This is my third subscription order as a gift and it is still excellent. Very good price for the quality and variety of the chocolates. Please keep up the great work and I will be back for more”

Helpful Report

Posted 1 year ago

What could be better than a monthly delivery of Chococo as a gift? Thanks for continuing to gift Chococo and we look forward to welcoming you back soon 💗️

Posted 1 year ago

“Bought the Advent Calendar 2023. Easy delivery and the chocolates were varied and delicious.”

Helpful Report

Posted 1 year ago

Thank you for loving our Countdown to Christmas 📅️ 🎅️🎄️

Posted 1 year ago

“Delicious and unusual!”

Helpful Report

Posted 1 year ago

Thank you!

Posted 1 year ago

“I ordered Frog Chorus and Robots for family members stocking fillers and they loved them! Nicely packaged, wonderful chocolate and prompt delivery!”

Helpful Report

Posted 1 year ago

We're thrilled that they loved our chocolate novelties, thanks for gifting Chococo 🎄️

Posted 1 year ago

“less is more ! You are a small company that makes a top quality product so please don't do a Thorntons on us.”

Helpful Report

Posted 1 year ago

Thank you for being such a Chococo fan! We'll always remain true to our core values and ethos and we promise we won't ever do a Thorntons on you 👼️

Posted 1 year ago

“As ever delicious”

Helpful Report

Posted 1 year ago

Thank you 😊️

Posted 1 year ago

“The chocolates were good for flavour but my wife and I felt that they needed to have a more " smooth " feel on the tongue. Still loved the varied flavours and will be looking out for them for birthdays etc i n our family and friends.”

Helpful Report

Posted 1 year ago

Thank you, we're so pleased you loved our varied flavours. We'll take your feedback about texture on board, and are pleased that you'll be back 💛️

Posted 1 year ago

“Absolutely brilliant from the gorgeous chocolate to a fast speedy delivery. The personalised chocolate present was fantastic. Loved the fancy writing. Cant recommended Chococo enough. A very happy customer. X”

Helpful Report

Posted 1 year ago

Thank you so much, and welcome to the Chococo family 💗️

Posted 1 year ago

“No problem with delivery, chocolate perfect”

Helpful Report

Posted 1 year ago

Excellent, thank you

Posted 1 year ago

“Chocoholic have been a Christmas favourite for the past few years, a real treat. This year's haven't been tried yet but we're looking forward to them.”

Helpful Report

Posted 1 year ago

Thank you, we're so pleased to be part of your festive traditions, but remember, Chococo isn't just for Christmas 😄️

Posted 1 year ago

“All was well with my order”

Helpful Report

Posted 1 year ago

Great to hear, thank you

Posted 1 year ago

“The chocolates were good but the service terrible. I ordered these in October for delivery in December for a birthday. The date passed and no chocs arrived and neither could they give a date for delivery, they finally arrived 4 days later. Never again.”

Helpful Report

Posted 1 year ago

We're so sorry about the late delivery of your order. As we explained at the time, our despatches were taking slightly longer than usual at the moment as we had been overwhelmed with orders. We completely understand your frustration and unhappiness; you have absolutely every right to feel that way and we can only apologise.

Posted 1 year ago

“Bought a wide selection of chocolate for Christmas. It's not cheap, but you can taste the quality. I love this chocolate. Go on, treat yourself.”

Helpful Report

Posted 1 year ago

Yay, you're definitely one of the Chococo family 💗️

Posted 1 year ago

“Amazing chocolate very distinct beautiful boxed”

Helpful Report

Posted 1 year ago

Thank you 💗️

Posted 1 year ago

“A Christmas gift for a relative. The package arrived at their address as scheduled and we were kept well updated of delivery info. Will recommend!”

Helpful Report

Posted 1 year ago

Great to hear everything went well, thank you.

Posted 1 year ago

“Good service, lovely products”

Helpful Report

Posted 1 year ago

Thank you

Posted 1 year ago

Chococo is rated 4.8 based on 8,068 reviews