Chococo Reviews

Name: Chococo
Address: Unit E Link Estate, Blackhill Road, Holton Heath, Dorset
Rating: 4.78

4.8 Rating 8,143 Reviews

94 %

of reviewers recommend Chococo

4.8

Based on 8,143 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Chococo:

We have been crafting fine chocolates in Dorset since 2002 with origin chocolate & local, seasonal ingredients (& no additives, preservatives or added sugar), so they are truly handmade, handpacked & delivered fresh.
We believe truly fresh chocolates taste better & our customers & food experts agree, as we have won over 70 fine food awards over the years for our creations including most recently, 3 World medals at the International Chocolate Awards...enjoy!

Visit Website

Phone:

01929 421777

Email:

info@chococo.co.uk

Location:

Unit E Link Estate,
Blackhill Road,
Holton Heath
Dorset
BH16 6LS

135

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delicious chocolate, I brought a milk chocolate orange and a sea salt caramel and my family enjoyed them both. The only thing is that it was fairly thick in places which made the eating experience less pleasant.”

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Posted 1 year ago

Thank you, we're so glad you all enjoyed them. We're a little befuddled about thick milk chocolate making the eating experience less pleasant though ...¿Qué? 😂️

Posted 1 year ago

“Delivery was quick and the recipient of the chocolates said they were delicious. I would order these again.”

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Posted 1 year ago

That's fabulous, thank you!

Posted 1 year ago

“Really good but unbelievable that you won’t take an order for collection. Ordered an Easter treat for my parents who live less than half a mile away from your shop. I asked to pay and they collect but you said no and instead you gave me free delivery. Please consider your carbon footprint! That is ridiculous!”

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Posted 1 year ago

Sorry, but our HQ that deals with online and telephone orders is separate from our shops (of which we have 4). Sadly we simply don't have the technology, resources or demand to manage stock and orders for pickup from our shops.

Posted 1 year ago

“I have been coming to Chococo for 10 years. Chocs always first class and efficient service.”

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Posted 1 year ago

Thank you for being a long-standing Chococo fan 💗️

Posted 1 year ago

“Lovely chocolates and plastic free”

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Posted 1 year ago

Thank you!

Posted 1 year ago

“These are a gift for Easter, for my daughter. She is delighted that she has got something she can actually eat!”

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Posted 1 year ago

That's fab to hear, thank you!

Posted 1 year ago

“I decided to try these chocolates because they looked interesting and the box was very pretty. I enjoyed these chocolates but I thought they were overpriced for what they were. I will probably stick with my usual brand.”

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Posted 1 year ago

We use the finest, single-origin, Raisetrade chocolate along with local and fresh ingredients, and we don't use any additives or preservatives! We craft all our chocolates & truffles by hand, we hand-decorate and hand-pack in plastic-free packaging. No machines, no robots and everything done by humans. We think we're worth it 😉️

Posted 1 year ago

“My mum really loves them!! Especially with the ones with booze!”

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Posted 1 year ago

We love your mum 😉️ Thank you!

Posted 1 year ago

“Good product, however, I placed order on 11th March, expecting it by the 15th. Turned up on the 20th, so bought another gift since this one arrived too late. Problem with Royal Mail.”

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Posted 1 year ago

Thank you, and sorry that we were let down by Royal Mail on this occasion.

Posted 1 year ago

“Loved the chocolates as all the flavours are all so different and taste good. Package is non plastic and the delivery is quick.”

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Posted 1 year ago

That's fab, thank you 💛️

Posted 1 year ago

“I've discovered Chococo chocolate a few months ago and can honestly say they make the best Vegan Milk Chocolate. Also, love their eco friendly packaging and environment support projects.”

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Posted 2 years ago

Thank you! We're so pleased that you love our Oat M!lk chocolate and appreciate our ethics too - win win 😍️

Posted 1 year ago

“The order that I received is for Easter. So I'm looking forward to then.”

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Posted 2 years ago

Thank you!

Posted 1 year ago

“Beautiful hot chocolate - really hard to justify paying almost £10 for a tin though considering it doesn't make a huge number of hot chocolates. =(”

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Posted 2 years ago

Thank you for loving our chocolate. All you need to justify it is the quality of the chocolate - quality over quantity! Go on, you know deserve it 😊️

Posted 2 years ago

“One star withheld, only because chocolate eggs will not be eaten before Easter. However they look lovely, were well packed and delivered promptly.”

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Posted 2 years ago

Glad to hear everything went well (and we look forward to receiving the fifth star at Easter) 😊️

Posted 2 years ago

“Milk chocolate slab amazing”

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Posted 2 years ago

Thank you!

Posted 2 years ago

“The flavours were quite strong and some of the chocs were beautiful. Sad that the nutmeg flavour couldn’t be located. Less wasteful packaging but not easy to remove the chocs we felt. Have won lots of awards and very authentic - not entirely convinced I’d go for them again but that’s not a criticism. Very swift service - very pricey we thought.”

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Posted 2 years ago

Thank you for your thorough feedback! You just need to remove a cardboard grid if you're having difficulty extracting the chocolates from their box - it's designed to try to stop them flipping in transit, but is easily resolved. Don't forget that we use Raisetrade chocolate (better than Fairtrade), our chocolates are hand-crafted, hand-decorated and hand-packed in plastic-free packaging. As well as that we're ethical, human (no robots here), palm oil-free, a small, artisan company and we think we're worth every penny 😍️

Posted 2 years ago

“Excellent chocolate! My only criticism is that the boxes are way bigger than the amount of chocolate inside - which is a bit embarrassing when you give something as a gift and it turns out to be very small!”

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Posted 2 years ago

Thank you, we're so glad you love our chocolate. Because we don't use any plastic in our packaging, our kraft boxes need to be big so that we can cushion our hollow creations in food-safe tissue to avoid damage in transit. Our website states weights and sizes of items and boxes so that everything is clear.

Posted 2 years ago

“A lovely malty tasting hot chocolate which was a surprise with no need to add any sugar.”

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Posted 2 years ago

And there speaketh a true connoisseur of 100% chocolate - welcome to the Chococo family 💛️

Posted 2 years ago

“I'm very happy to have found a manufacturer of vegan chocolate. My partner is milk intolerant and the choice at chococo is broad, this allow me to surprise her for every occasion. Keep making chocolate because we love to eat them.”

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Posted 2 years ago

Thank you! And don't worry, we'll keep on making so long as you keep on surprising your partner. Love is ..... Chococo! 💗️

Posted 2 years ago

“Lovely selection of chocolates delivered every month. Love their shops too, but unfortunately for me there are none in Buckinghamshire!!”

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Posted 2 years ago

It's great to hear you love your subscription, thank you 💛️

Posted 2 years ago

Chococo is rated 4.8 based on 8,143 reviews