Chococo Reviews

Name: Chococo
Address: Unit E Link Estate, Blackhill Road, Holton Heath, Dorset
Rating: 4.78

4.8 Rating 8,068 Reviews

94 %

of reviewers recommend Chococo

4.8

Based on 8,068 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Chococo:

We have been crafting fine chocolates in Dorset since 2002 with origin chocolate & local, seasonal ingredients (& no additives, preservatives or added sugar), so they are truly handmade, handpacked & delivered fresh.
We believe truly fresh chocolates taste better & our customers & food experts agree, as we have won over 70 fine food awards over the years for our creations including most recently, 3 World medals at the International Chocolate Awards...enjoy!

Visit Website

Phone:

01929 421777

Email:

info@chococo.co.uk

Location:

Unit E Link Estate,
Blackhill Road,
Holton Heath
Dorset
BH16 6LS

135

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Loved our Chococo chocolates! Great presents and beautifully presented.”

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Posted 10 months ago

Thanks for gifting Chococo 💗️

Posted 10 months ago

“Chocolates are great and always arrive on time”

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Posted 10 months ago

Thank you, that's great to hear 💗️

Posted 10 months ago

“Goods damaged on arrival”

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Posted 10 months ago

“I bought the gin collection for Mother's day. My mum loved them! The packaging and presentation is very nice.”

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Posted 10 months ago

Fabulous, thank you 💛️

Posted 10 months ago

“Got a box of the mother's day chocolates for my mum and she's delighted with them. Says the packaging is beautiful and the chocolates are divine!”

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Posted 10 months ago

Thanks for treating your Mum on Mother's Day and we're so glad she loved them 💗️

Posted 10 months ago

“I gave these to my partner for mothers day and she absolutely loved them and has been slightly nicer to me ever since. Winning.”

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Posted 10 months ago

Oh now come on! As if she could be any nicer 😉️

Posted 10 months ago

“My friend was thrilled with the bar I sent her. Loved the packaging and taste too. Very well received indeed. Thankyou chococo.”

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Posted 10 months ago

Thank you 💗️

Posted 10 months ago

“Brought for my Mother for Mother's Day, she loved them.”

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Posted 10 months ago

That's great to hear, thank you 💛️

Posted 10 months ago

“Thought it was a scam didn’t get a confirmation email, mum loved the chocolate though. Definitely not a scam though.”

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Posted 10 months ago

We're so pleased that your Mum loved the chocolate. We're a little confused as to why you might have thought placing an order with us was a scam, and are a little alarmed to read that on a review of us! We've checked your order and can see that a confirmation email was sent to you; perhaps it landed in your spam/junk/clutter box? You should also have received a 'Chocs Away' email from us when your order left us, as well as tracking updates by email or text from Royal Mail, so we're very sorry if none of this reached you.

Posted 9 months ago

“A gift for my Grandson who will not be given until Easter. I am sure he will enjoy the dinosaur chocolate egg.”

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Posted 10 months ago

We hope he'll think it's roarsome 😁️

Posted 10 months ago

“Wife really enjoyed her chocolates for Mothering Dindsy. So did I.!!”

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Posted 10 months ago

Thanks for gifting Chococo 🎁️

Posted 10 months ago

“Have ordered from Chococo before & always pleased with products.”

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Posted 10 months ago

Thank you 💛️

Posted 10 months ago

“This is the first time - I usually get chocolate from a well known chocolate Company. Am pleasantly surprised by Chococo And I am now a convert, there’s a lovely handmade taste and feel to the chocolate and you get the sense of it all being made with care and the taste is great. Thank you :-)”

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Posted 10 months ago

Yay! Welcome to the Chococo family, we're so glad you've found us. We can't wait to welcome you back very soon 💗️

Posted 10 months ago

“Honestly quite disappointed. The couverture of chocolate has changed in the last couple years, and since it’s changed, the texture of the chocolate is greasy and commercial- almost a bit crumbly. I used to adore the old couverture, the amazing tempered snap it had. It makes me sad that Chococo is no longer my go-to choc place, I used to absolutely adore it. Bring back the raspberry riot and pistachio-cardamom truffles!!!”

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Posted 10 months ago

Oh no, we're very sorry to hear this. Our signature milk and dark chocolates are unique to us - we developed the 'recipes' with our chocolate partners, so you won't find our 47% Colombia milk chocolate or 72% Ecuador dark chocolate anywhere else! These chocolates are delivered direct to us, with no middlemen. We love working directly with our partners as it means that not only do we have confidence in the quality of the beans to make delicious chocolate, but we also have complete traceability of the chocolate from pod to product - in fact, our Ecuador dark chocolate is made from cocoa beans sourced from just one estate - and we know that our signature chocolate from Ecuador, Colombia & Madagascar is definitely slave-free. Oh, and our Raspberry Riot truffle (which definitely won't have a tempered snap) is on our ongoing chocolate menu and in many of our fresh selection boxes and in our shops, so still available!

Posted 10 months ago

“Great company. Superb products, east to use website and quick efficient delivery.”

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Posted 10 months ago

Thank you 💗️

Posted 10 months ago

“Really nice chocolates, enjoyed the variety of flavours included in the box.”

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Posted 10 months ago

Thanks, that's great to hear.

Posted 10 months ago

“Thèse are Lovely chocolates But very expensive and don't represent good value, I paid nearly £21 for 16 chocolates. There are other upmarket brands where you would get a lot more chocolates for that money.”

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Posted 10 months ago

Thank you we're so glad you loved our chocolates. Our delicious raisetrade chocolate is sustainable, slave free & ethical and our chocolates are hand-crafted, hand-decorated and hand packed into planet friendly, plastic-free packaging. Not all other 'upmarket' brands do this! We think they're worth every penny.

Posted 10 months ago

“Well packaged, good communication, quick delivery. Lovely chocolate, love the little animals inside the Easter eggs.”

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Posted 10 months ago

Thanks, that's fab to hear 💗️

Posted 10 months ago

“Lovely special chocolates that my three mums were very pleased to receive!”

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Posted 10 months ago

Spreading the Chococo joy, thank you 💗️

Posted 10 months ago

“Great service, lovely chocolates”

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Posted 10 months ago

Thank you!

Posted 10 months ago

Chococo is rated 4.8 based on 8,068 reviews