Chococo Reviews

Name: Chococo
Address: Unit E Link Estate, Blackhill Road, Holton Heath, Dorset
Rating: 4.78

4.8 Rating 8,143 Reviews

94 %

of reviewers recommend Chococo

4.8

Based on 8,143 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Chococo:

We have been crafting fine chocolates in Dorset since 2002 with origin chocolate & local, seasonal ingredients (& no additives, preservatives or added sugar), so they are truly handmade, handpacked & delivered fresh.
We believe truly fresh chocolates taste better & our customers & food experts agree, as we have won over 70 fine food awards over the years for our creations including most recently, 3 World medals at the International Chocolate Awards...enjoy!

Visit Website

Phone:

01929 421777

Email:

info@chococo.co.uk

Location:

Unit E Link Estate,
Blackhill Road,
Holton Heath
Dorset
BH16 6LS

135

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Present for my daughter in law and grand daughter. They were thrilled, delivery arrived on time and beautifully packed. Thank you”

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Posted 1 year ago

Thank you, we're so glad everything was perfect 💛️

Posted 1 year ago

“Absolutely delicious chocolates, a special treat for Easter.”

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Posted 1 year ago

Thank you 😊️

Posted 1 year ago

“My egg came broken and I reported it to Customer Services and their response was not only quick but a good resolution. The egg tastes fantastic, first time buying from here, and will not be the last. Eggscellent chocolatier.”

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Posted 1 year ago

Thank you, we are so pleased that our Customer Care team sorted everything out for you and we're eggcited to hear that you're a Chococo fan too! We look forward to welcoming you back soon 💗️

Posted 1 year ago

“Excellent chocolates and well packaged and efficiently delivered to recipients in time for Easter.”

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Posted 1 year ago

That's lovely to hear, thank you 💛️

Posted 1 year ago

“Delicious chocolates, beautifully boxed and presented”

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Posted 1 year ago

Thank you 💛️

Posted 1 year ago

“Unfortunately so far out of the 3 boxes there has been no variety whatsoever. Only one chocolate out of the twelve in each box has been different. Very disappointing”

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Posted 1 year ago

Sorry to hear of your disappointment. The subscription boxes feature a curated mix of our resident hero chocolates, latest award-winners, limited edition seasonal favourites and any new creations from our kitchen, so you will have a delicious fresh selection to enjoy in every box. The selection will vary slightly month on month but it isn't a completely different selection each time, however in a box of 16 such as yours, there should be noticeable differences.

Posted 1 year ago

“When my partner opened his special egg it was in a few hundred bits very disappointing indeed considering how much it cost!!”

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Posted 1 year ago

Thank you for contacting us separately by email about this and we're happy to have resolved the issue to your satisfaction. We hope you don't mind us sharing your feedback from that: 'Excellent customer service very satisfied will definitely be buying again. The agent Ros who helped me was very polite and helpful.'

Posted 1 year ago

“Ordered a box of salted caramels for my wife, arrived in time and she absolutely loved them. Great taste and flavour.”

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Posted 1 year ago

Thanks for gifting Chococo 💛️

Posted 1 year ago

“Lovely chocolates, as always! Quick delivery and quick replies to questions.”

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Posted 1 year ago

That's great to hear, thank you 💛️

Posted 1 year ago

“Excellent egg, good quality chocolate”

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Posted 1 year ago

Thank you

Posted 1 year ago

“Stunning dinosaur eggs - the kids were delighted, they couldn't believe that the Easter Bunny knew about their Dorset fossil hunting plans!”

Chococo 5 star review on 15th April 2023

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Posted 1 year ago

The Easter Bunny sure knows his stuff! So glad the eggs were enjoyed, thank you 🐰️🐣️

Posted 1 year ago

“Delicious chocolate, quirky designs, great gifts very promptly delivered”

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Posted 1 year ago

Thanks so much 💛️

Posted 1 year ago

“Great Easter egg which my grandson loved. Fair price and great quality. Arrived quickly.”

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Posted 1 year ago

Thanks, we're so pleased 💛️

Posted 1 year ago

“I was the recipient of the gift and enjoyed the chocolates very much. Nora Price”

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Posted 1 year ago

That's great to hear, thank you 💛️

Posted 1 year ago

“I'm in the USA. I chose the Vegan gift bag for my friend as an Easter present in the UK. She loved it. Postage very quick at 2 days.”

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Posted 1 year ago

Thank you for finding us from over the pond, and we're so pleased everything went well 💛️

Posted 1 year ago

“My friend was really pleased with her 'Happy Birthday' chocolate. It helped me out enormously, as I wasn't in the country for her special day. Great gift idea. All delivered on time as well.”

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Posted 1 year ago

That's fab to hear, and thank you for gifting Chococo 💛️

Posted 1 year ago

“Best chocolates. I order very often. Last time I ordered two large boxes as one was not enough. Melt in the mouth. Taste very good salted caramel. Will keep ordering more.”

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Posted 1 year ago

Wow, you are definitely part of the Chococo family! Thank you for loving Chococo 💗️

Posted 1 year ago

“My granddaughter was very happy with her chococo egg”

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Posted 1 year ago

Thank you for gifting Chococo 💛️

Posted 1 year ago

“It doesn't last long”

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Posted 1 year ago

😁️😁️ Pleased to hear it! 😁️😁️

Posted 1 year ago

“Wonderful quality and such lovely unique products. Not only is it ethical chocolate but the plastic-free packaging absolutely sets the standard for other companies to follow. We look forward to ordering again.”

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Posted 1 year ago

Thank you. We're so glad that all our efforts are so appreciated and we look forward to welcoming you back soon 💛️

Posted 1 year ago

Chococo is rated 4.8 based on 8,143 reviews