Chococo Reviews

Name: Chococo
Address: Unit E Link Estate, Blackhill Road, Holton Heath, Dorset
Rating: 4.78

4.8 Rating 8,143 Reviews

94 %

of reviewers recommend Chococo

4.8

Based on 8,143 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Chococo:

We have been crafting fine chocolates in Dorset since 2002 with origin chocolate & local, seasonal ingredients (& no additives, preservatives or added sugar), so they are truly handmade, handpacked & delivered fresh.
We believe truly fresh chocolates taste better & our customers & food experts agree, as we have won over 70 fine food awards over the years for our creations including most recently, 3 World medals at the International Chocolate Awards...enjoy!

Visit Website

Phone:

01929 421777

Email:

info@chococo.co.uk

Location:

Unit E Link Estate,
Blackhill Road,
Holton Heath
Dorset
BH16 6LS

135

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is a gift so I can't comment on the taste yet but the recipient is very happy!”

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Posted 1 year ago

We're sure they'll love it, thank you!

Posted 1 year ago

“Easy to order and quick delivery”

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Posted 1 year ago

Great, thank you!

Posted 1 year ago

“Amazing chocolates as ever, I particularly enjoyed the honeycomb ones.”

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Posted 1 year ago

Thanks for being part of the Chococo family 💛️

Posted 1 year ago

“Delighted to find different Easter Eggs for all family members, young to old. Also, the box of chocolates was a little treat for me.”

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Posted 1 year ago

Glad you managed to find something for everyone, and even a little something for yourself 💛️

Posted 1 year ago

“My egg arrived in too many pieces to put back together, the packing was shockingly poor, and the Royal Mail delivery was random messages advising of delivery and then nothing arriving, arrived 3 days later than they said it would. I do not recommend this company to anyone, I had to send the egg back before a refund would be issued, so another wait in for collection. I felt like a criminal.”

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Posted 1 year ago

We're sorry that you didn't have the Chococo experience that we would want you to have. We're a small company and we do our best to put things right when things go wrong, but very occasionally even our very best efforts are rejected. We do ask for damaged items to be returned, which is in line with most businesses; if you received a kettle that didn't work, you'd send it back, and you'd probably have to drop it off somewhere as well.

Posted 1 year ago

“Quite expensive for what you get. The chocolates were alright, just on the pricey side.”

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Posted 1 year ago

We craft all our chocolates & truffles by hand here at Chococo. We use the finest single origin chocolate blended with local and fresh ingredients wherever possible, and we don't use any additives or preservatives! We hand-decorate and hand-pack in plastic-free packaging. No machines, no robots and everything done by humans.

Posted 1 year ago

“Very small for the price. Box arrived and we were shocked how tiny everything was. It was a gift and I had to then buy something else to go with it as it would have looked awful on its own. A shame as it’s a lovely idea.”

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Posted 1 year ago

Oh, we're sorry to hear this. Our Dorset Chocolate Dinosaurs are an assorted mix of chocolate dinosaur shapes making a fun Dorset-themed treat for you and your little ones. The product weight is shown on the website, so we're not really sure why there would have been any surprise.

Posted 1 year ago

“I purchased a mothers day gift and my Mum was thrilled. She particularly loved the honeycomb heart. Thanks so much”

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Posted 1 year ago

Thank you, we're so pleased your Mum loved everything 💛️

Posted 1 year ago

“Fabulous quality chocolate. You can literally taste the quality. Unfortunately, once you’ve tried this chocolate, standard supermarket chocolate just isn’t good enough.”

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Posted 1 year ago

Thanks Ed, you are so right! Welcome to the Chococo family 💗️

Posted 1 year ago

“Brought the large Fish and chips for my Daughters Birthday arrived on day as promised ..... She loved them”

Chococo 5 star review on 26th March 2023

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Posted 1 year ago

Thank you, so glad they went down so well 😊️

Posted 1 year ago

“Excellent products, quality and delivery service”

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Posted 1 year ago

Thank you! 😊️

Posted 1 year ago

“Sadly the Easter egg had too deep and smokey cocoa flavour ,almost meaty/savoury and not sweet nor smooth enough.Being a chocolate devotee and especially of the fine chocolates,I was left a bit disappointed.However I am sure this egg is not reflective of all products.”

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Posted 1 year ago

Sorry to hear this. We've never had our Dino egg described like this before! It was winner of top marks (5/5) in the Telegraph taste test of the best kids' Easter eggs in 2021, and they described it as deliciously creamy. It's made with 36% Colombia-origin white chocolate and 47% Colombia-origin milk chocolate, so there's plenty of sweetness there. Weird .... I guess we'll have to chalk this one down to personal taste 🐣️🐤️

Posted 1 year ago

“Delivered on time and enjoyed by my mother”

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Posted 1 year ago

Excellent, thank you

Posted 1 year ago

“Placed two orders one for a subscription box as a gift that arrived beautifully packaged and the chocolates are delicious the recipient is very happy. The other was for a dairy free Easter Bunny that has arrived but not gifted yet. The service was good and delivery fast.”

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Posted 1 year ago

Thank you for choosing to gift Chococo and spread the Chococo joy 😍️

Posted 1 year ago

“Quality products”

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Posted 1 year ago

Thank you!

Posted 1 year ago

“My step mother was delighted with the box of millionaire’s shortbread she received for Mother’s Day. The homemade caramel was absolutely delicious. The chocolate on the top excellent. Thank you Chococo.”

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Posted 1 year ago

Thank you, we're so pleased she loved her traybake - what a great Mother's Day treat 💗️

Posted 1 year ago

“Chocolate lovely, delivery was slower than expected”

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Posted 1 year ago

Thank you, we're glad that you loved the chocolate. Sorry that Royal Mail were a bit slow getting your parcel through to you, though.

Posted 1 year ago

“Sent these to my friend who needed a wee lift. She shared them with her 15 Yr old son who said "they taste so fresh!". They loved them.”

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Posted 1 year ago

That's fab to hear, thank you 💛️

Posted 1 year ago

“The chocolate tastes absolutely amazing, and it's al packaged wonderfully to give as gifts. Worth ordering from here over and over again!”

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Posted 1 year ago

That's lovely, thank you. We look forward to welcoming you back soon 💗️

Posted 1 year ago

“The chocolates were for mothers day, my mum absolutely loved them.”

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Posted 1 year ago

Lovely, thank you!

Posted 1 year ago

Chococo is rated 4.8 based on 8,143 reviews