Chococo Reviews

Name: Chococo
Address: Unit E Link Estate, Blackhill Road, Holton Heath, Dorset
Rating: 4.78

4.8 Rating 8,068 Reviews

94 %

of reviewers recommend Chococo

4.8

Based on 8,068 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Chococo:

We have been crafting fine chocolates in Dorset since 2002 with origin chocolate & local, seasonal ingredients (& no additives, preservatives or added sugar), so they are truly handmade, handpacked & delivered fresh.
We believe truly fresh chocolates taste better & our customers & food experts agree, as we have won over 70 fine food awards over the years for our creations including most recently, 3 World medals at the International Chocolate Awards...enjoy!

Visit Website

Phone:

01929 421777

Email:

info@chococo.co.uk

Location:

Unit E Link Estate,
Blackhill Road,
Holton Heath
Dorset
BH16 6LS

135

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered lots of different chocolates for Christmas - all absolutely lovely.”

Helpful Report

Posted 2 weeks ago

Thank you, that's fab to hear 🐧️🎅️🎄️

Posted 1 week ago

“For years we've been buying a box of fresh dairy chocs for special occasions; birthdays, Christmas etc. They're THE best chocolates. This Christmas though, the fresh selections were taken off the site, so we ordered some of the festive ones instead. We were disappointed, they were not a patch on the fresh ones and dare I say it, the Hotel Chocolat ones someone had bought us were better. So unless the fresh ones are available, we won't be buying.”

Helpful Report

Posted 2 weeks ago

Thank you for your feedback and continued support. We're sorry to hear that the Festive Selection didn't meet your expectations and we’ll take your comments on board. However, you can order our Fresh Selections for Christmas in advance using our 1st Class Preferred delivery service, you just need to remember to order a little earlier. At peak times (especially Christmas) we strongly advise that you pre-order early for delivery of freshly made chocolates later, to ensure that your order will arrive in time. If you leave it to order at the last minute, we may not be able to fulfill your request as our volume will be already committed & we may take the items off the website. As a small, hand-crafted chocolate company with a small team, there is a limit to how much we can make & pack.

Posted 1 week ago

“Bought as gifts for my son and daughter. Delicious!!”

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Posted 2 weeks ago

Thanks for gifting Chococo! 💗️

Posted 1 week ago

“80% chocolate buttons were excellent and a great stocking filler for the fitness/nutrition conscious members of the family.”

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Posted 2 weeks ago

Thank you! 💗️

Posted 1 week ago

“Tried to buy as a gift but system is so confusing, there was no opportunity to add message or wrapping. Only able to send to recipient but you now think I’m the recipient not the customer. Wasn’t entirely sure if it would even get there. I’m not ClareK!”

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Posted 2 weeks ago

We're sorry for the confusion with placing your order and sorry if you missed the places to add the gift message and your billing details. We appreciate your feedback and will work on making the gifting process clearer. Our friendly Customer Care team are always on hand if you have any issues and you can reach out to them by email or phone for any difficulties you may be experiencing.

Posted 1 week ago

“Never disappointed. Have bought Chococo chocolates ever since their first year. My family always are thrilled when I send them this scrummy gift.”

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Posted 2 weeks ago

Thank you for your being such a long-time fan of Chococo! We're thrilled your family loves the chocolates and we appreciate your continued support! 💗️

Posted 1 week ago

“Love the variety of flavours and great quality of chocolate in the advent calendar. Best one I've ever had possibly. The chai chocolate was also delicious and we still have the Christmas chocolate salami to eat up that we look forward to.”

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Posted 2 weeks ago

That's fantastic to hear, thank you! We're thrilled to hear how much you loved our Advent Calendar and Chai chocolate bar and we hope you enjoy the chocolate salami just as much! 😍️

Posted 1 week ago

“Delicious dairy free chocolate! We loved it.”

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Posted 2 weeks ago

Amazing, thank you 💗️

Posted 1 week ago

“Chocolates bought for Christmas gifts, which were enjoyed by all. Everyone also loved the individuality of their chosen gift, snowmen, dinosaurs and gonks!”

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Posted 2 weeks ago

Thank you so much! We’re thrilled everyone enjoyed the chocolates and the fun, unique designs. Hope to see you again soon! 😊️

Posted 1 week ago

“This was my first time if purchasing from Chococo. We have a few family members who are Dairy intolerant so I was searching for Dairy free chocolates as gifts. The selection of chocolate was very good and I purchased a medium selection box. They were very well received and did not last very long (always a good sign). The ordering, packaging and quality of chocolates was very good. The delivery was excellent. Will definitely been ordering again.”

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Posted 2 weeks ago

Thank you so much! We’re so pleased to hear that our plant-based chocolates were a hit with your family. It’s great to know the selection and quality met your expectations, and we’re thrilled to have you as a happy first-time customer 💗️

Posted 1 week ago

“Wow! Absolutely gorgeous gifts and the milk chocolate is the best I've ever tasted. We ordered some gifts for Christmas and they arrived promptly, beautifully packaged and were excellent value in the Black Friday sale. Everyone that we gave the chocolates to has text me to say that they taste incredible and didn't last until New Year!”

Helpful Report

Posted 2 weeks ago

Thank you so much for your kind words! We're delighted to hear that you enjoyed our chocolates and that they were such a hit with the recipients. Thanks for gifting Chococo 💗️

Posted 1 week ago

“Very delicious 😋 they were presented beautifully and the flavours had depth and richness.”

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Posted 2 weeks ago

Thanks, that's great to hear 😊️

Posted 1 week ago

“Delicious chocolates as always.”

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Posted 2 weeks ago

Thank you 💗️

Posted 1 week ago

“Some lovely delights for the festive season, I particularly like the Chai Chocolate bar. The oat milk chocolate was nice but was expecting a different taste.”

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Posted 2 weeks ago

Thank you! We're thrilled to hear you enjoyed the Chai Chocolate bar and we appreciate your feedback on the oat milk chocolate 💛️

Posted 1 week ago

“Good ingredients, well sourced through humane and environmental concern, beautifully presented, not over-sweet DELICIOUS chocs and hot chocolate. And all put together and sent from just down the road! Congratulations, Dorset people.”

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Posted 2 weeks ago

Thank you for your kind words! We're glad you enjoyed our chocolates and appreciate our commitment to ethical sourcing. Your support means a lot to us 💗️

Posted 2 weeks ago

“My order was despatched and received quickly. There was plenty of choice as to size of boxes of chocolates but also a wide variety of 'novelty' chocolate.”

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Posted 1 month ago

Thank you, we're thrilled to hear how you enjoyed the selection

Posted 3 weeks ago

“Ordered the ginger biscuit cake for a birthday gift. Arrived very promptly and much bigger than expected. Delicious!”

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Posted 1 month ago

That's great to hear, thank you 💗️

Posted 3 weeks ago

“Arrived 5 days late. Came broken. No response to my complaint. Very disappointed. Avoid”

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Posted 1 month ago

“Very happy with the chocolates, great festive flavours.”

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Posted 1 month ago

Thank you 🎅️🎄️

Posted 3 weeks ago

“Delicious chocolate. Best I've ever bought.”

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Posted 1 month ago

That's fantastic, thank you so much! Welcome to the Chococo family 💗️

Posted 3 weeks ago

Chococo is rated 4.8 based on 8,068 reviews