Chococo Reviews

Name: Chococo
Address: Unit E Link Estate, Blackhill Road, Holton Heath, Dorset
Rating: 4.78

4.8 Rating 8,127 Reviews

94 %

of reviewers recommend Chococo

4.8

Based on 8,127 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Chococo:

We have been crafting fine chocolates in Dorset since 2002 with origin chocolate & local, seasonal ingredients (& no additives, preservatives or added sugar), so they are truly handmade, handpacked & delivered fresh.
We believe truly fresh chocolates taste better & our customers & food experts agree, as we have won over 70 fine food awards over the years for our creations including most recently, 3 World medals at the International Chocolate Awards...enjoy!

Visit Website

Phone:

01929 421777

Email:

info@chococo.co.uk

Location:

Unit E Link Estate,
Blackhill Road,
Holton Heath
Dorset
BH16 6LS

135

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Well received as a gift brownies in particular”

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Posted 2 weeks ago

Thank you for choosing Chococo 💗️

Posted 1 week ago

“My friend was delighted with her gift, a delicious birthday surprise!”

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Posted 2 weeks ago

That's fab to hear, thank you, and thanks for gifting Chococo 💗️

Posted 1 week ago

“Hi. I ordered one of your baubles (reduced price I think?) with chocolates inside. The bauble was broken into several pieces but I didn't bother to get in touch as was for me and I still enjoyed it! Just wanted to make you aware. The chocolate was lovely 😋”

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Posted 2 weeks ago

Thank you for letting us know, and we’re sorry to hear the bauble arrived broken. We take great care with all our packing, especially as many of our items are gifts, so we’re disappointed that this happened. We’re glad to hear you still enjoyed the chocolate though – that’s what matters most! Thanks again for choosing us! 😊

Posted 1 week ago

“I am glad to find a yummy hot chocolate that is tested for heavy metals and it's responsibly sourced.”

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Posted 2 weeks ago

Thank you! It's great to hear you appreciate our commitment to quality and responsible sourcing. Thanks for choosing us, and we hope you enjoy every cup! 💗️

Posted 1 week ago

“Gorgeous chocolate, prompt service, beautiful packaging and incredible ethics. Firat time buy for me for my daughter's 18th bday, but I'll be back!”

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Posted 2 weeks ago

Thank you so much for your lovely feedback! We’re thrilled to have been part of your daughter’s special birthday celebration and we look forward to welcoming you back soon! 💗️

Posted 1 week ago

“I was given an oat milk chocolate penguin for Christmas but as I was given a stupidly huge mountain of chocolate, I decided to keep the penguin to last but then curiosity got the better of me and I indulged in 'a little' haha 'A little' turned into just another little bit, and another little bit then I just couldn't stop because IT WAS SO DAMN DELICIOUS!! Of course, once I had devoured said penguin I was hooked hence my ordering more and I will order yet more in due course (actually very soon as running low now) It is pretty much one of the top 3 vegan chocolates I have had (and that's saying something!) and I recommend anyone hoping to decrease their chocolate intake to not order any not even a smidgeon because, like a highly addictivce drug, it is most definitely highly addictive! Needless to say, I love it with a passion!! PS: The second orders contents were mostly broken (the chocolates not the boxes) which was actually a godsend as made it easier to eat quicker.”

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Posted 2 weeks ago

Haha, we love this! So glad the penguin worked its magic on you (and that you’re hooked!). We promise we won’t tell anyone about your “little” indulgence! 😄 Thanks for the awesome feedback, and we’re thrilled to hear it's one of your top vegan chocolates! We’ll be ready for that next order when you run low—just try to pace yourself this time 😉 P.S. We’re sorry to hear about the broken chocolates, but glad it made things easier for you!

Posted 1 week ago

“Tasted yummy, thank you.”

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Posted 2 weeks ago

Fantastic, thanks so much 💗️

Posted 1 week ago

“The Winter selection is scrumptious. A wonderful range of flavours expertly made . Highly recommended.”

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Posted 2 weeks ago

Thank you so much for your kind words! We’re thrilled to hear you enjoyed the Winter Collection Box and your recommendation means a lot to us! 💗️

Posted 1 week ago

“Delicious!”

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Posted 2 weeks ago

Thank you! 💗️

Posted 1 week ago

“Just the what we needed after a very stressful January at work. Therapy in a box. Out of this world chocolates.”

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Posted 2 weeks ago

We love that - Therapy In a Box! We might have to use it 😊️. You're welcome on our couch any time! Thank you so much 💗️

Posted 1 week ago

“One of the best vegan "milk" chocolates available. Well worth it for a treat!”

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Posted 2 weeks ago

Thank you! We’re so glad you love our Oat M!lk plant-based chocolate. In blind taste tests, many tasters couldn’t believe it wasn’t dairy-based – they thought it was a classic milk chocolate! 💗️

Posted 1 week ago

“Fabulous chocolate. Love the honeycombe and amaizing,also the blonde caramel.”

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Posted 2 weeks ago

Thank you! We're so glad to hear that you loved our chocolate and we hope to delight you with more treats soon! 💗️

Posted 1 week ago

“Delicious chocolate beautifully presented”

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Posted 2 weeks ago

Thank you so much 💗️

Posted 1 week ago

“Bought as a birthday gift. It arrived at the recipient's house on my nominated day and I am told both flavours of brownie (salted caramel and pecan) were 'absolutely yummy'!”

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Posted 2 weeks ago

Thank you so much for your lovely feedback! We’re thrilled to hear that the brownies arrived on the nominated day and that both flavours were a hit. Thanks for gifting Chococo 💗️

Posted 1 week ago

“It arrived a day later then was expected and it was in all bits I was really annoyed as it was a present for my friend.”

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Posted 2 weeks ago

Thank you for your feedback and we're very sorry to hear about the issues with your delivery. We sincerely apologise for the damage to your order, especially since it was intended as a gift. Please know that we take great care in packaging our products, and we regret that this occurred. Regarding the delivery date, we should clarify that our delivery dates are estimated and unfortunately, we cannot guarantee them. We understand how frustrating this can be, and we appreciate your understanding in this matter. If there is any issue regarding delivery, please don't hesitate to get in touch with our friendly Customer Care team who are on hand to try to put things right.

Posted 1 week ago

“Delicious and interesting flavours!”

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Posted 2 weeks ago

We love to be a little different, thank you! 💗️

Posted 2 weeks ago

“Ihad issues with delivery and customer service Didn’t care so my friend had to warm up the brownie”

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Posted 2 weeks ago

Our Customer Care team confirmed that Royal Mail attempted delivery on the expected day, but unfortunately they were unable to access the address at that time. The parcel was then successfully delivered the following day, within the expected delivery window. We’re confident that the brownie would have still been in perfect condition, even with the slight delay, and we trust that your friend enjoyed it too. We genuinely want to ensure a positive experience for all our customers, and we hope this helps clarify the situation. If you have any further concerns, please don’t hesitate to reach out.

Posted 2 weeks ago

“Chocolates were lovely. Bought 3 tins of your hot chocolate flakes to try and they were also delicious. Have already raised a query with your sales team regarding getting refills online and have been advised they will be back in stock online in around a week. Superb products with good quick customer service. Also with the addition of ethical business, well done!”

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Posted 2 weeks ago

Thank you for loving our chocolates and our hot chocolate flakes and we're so pleased our Customer Care team were able to help 💗️

Posted 2 weeks ago

“I was very pleased with this purchase. The brownies arrived when expected and were very much enjoyed by the birthday girl. I would recommend Chococo for a special treat.”

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Posted 2 weeks ago

Thanks so much! 💗️

Posted 2 weeks ago

“Always excellent.”

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Posted 3 weeks ago

Thank you so much 💗️

Posted 2 weeks ago

Chococo is rated 4.8 based on 8,127 reviews