Chococo Reviews

Name: Chococo
Address: Unit E Link Estate, Blackhill Road, Holton Heath, Dorset
Rating: 4.78

4.8 Rating 8,143 Reviews

94 %

of reviewers recommend Chococo

4.8

Based on 8,143 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Chococo:

We have been crafting fine chocolates in Dorset since 2002 with origin chocolate & local, seasonal ingredients (& no additives, preservatives or added sugar), so they are truly handmade, handpacked & delivered fresh.
We believe truly fresh chocolates taste better & our customers & food experts agree, as we have won over 70 fine food awards over the years for our creations including most recently, 3 World medals at the International Chocolate Awards...enjoy!

Visit Website

Phone:

01929 421777

Email:

info@chococo.co.uk

Location:

Unit E Link Estate,
Blackhill Road,
Holton Heath
Dorset
BH16 6LS

135

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service”

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Posted 1 year ago

Thank you 😊️

Posted 1 year ago

“The best chocolates I have eaten!”

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Posted 1 year ago

Amazing, thank you!

Posted 1 year ago

“First class service and product from this company.”

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Posted 1 year ago

Thank you, that's great to hear 💛️

Posted 1 year ago

“Lovely chocolate and very fast next day delivery on Easter week. Amazing”

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Posted 1 year ago

Brilliant, so glad everything was perfect 🐣️🐤️

Posted 1 year ago

“Choc egg arrived promptly and and safely. The wonderful aroma released as I opened the box filled the room and taste of the chocolate was simply delicious. Thank you and I look forward to next time 😊”

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Posted 1 year ago

Wow, that evokes such a yummy scene! Thank you for loving Chococo 💗️

Posted 1 year ago

“I had previously ordered from Chococo as it reminded me of the lovely area of Dorset where they come from. The chocolate is alright, nice but not at the same level that their continental equivalents (i.e. Leonidas, Venchi...) but their products are a tad different from what you find at your usual high street favourites, so that makes for a nice change. I had seen previously that they had had problems with their deliveries during the previous Royal Mail strikes, but I made the error of ordering from them for a gift for Easter 2023. Well, Easter is now over and done and I am still waiting for my product. It was meant as a gift, so I had to buy with short notice another gift to avoid disappointment. Their response is that I have to wait until 10 days after Eastern Sunday is over and they would only refund me if I refuse to receive their product, so I would be paying for the delivery costs for a product that has not been enjoyed. Obviously they will not see my business again.”

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Posted 1 year ago

We guess that this review was written in haste as we have dealt with this matter and resolved it to your satisfaction, but we're sorry the late delivery prompted this. We should mention that our response wasn't as described here, but we understand you needed to rant.

Posted 1 year ago

“Fantastic eggs, beautifully made. The vegan one slightly too strong a taste for my 8 yr old son, (allergic to milk) but my daughter and I loved the milk choc one! I perfected the dark chocolate actually.”

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Posted 1 year ago

Thank you! Don't forget that dairy-free doesn't just mean dark chocolate here at Chococo. Our Oat M!lk chocolate is a plant-based, dairy-free alternative to milk chocolate, it's vegan friendly, and is winning fans young and old!

Posted 1 year ago

“Family were very pleased with their goodies!”

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Posted 1 year ago

Thanks for gifting Chococo!

Posted 1 year ago

“My daughter thoroughly enjoyed her Ocean Easter Egg. Tasted scrummy. Easy to order. Prompt delivery. Would highly recommend Chococo.”

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Posted 1 year ago

Fabulous, thank you! 💗️

Posted 1 year ago

“Shared my delightful Easter gift from Mrs Patricia Osborne with three friends whilst out to Lunch yesterday. All of us were struck by the superb freshness of your chocolates and those who had not experienced chococo before wanted to know where they could find you.”

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Posted 1 year ago

That is the definition of sharing the Chococo joy! Thank you 💗️

Posted 1 year ago

“The Egg was bought as a present for Easter, whilst we had timely arrival and the package did not appear at all damaged unfortunately and sadly the chocolate egg inside was found to be in numerous bits! Albeit the egg chocolate tastes good as were the chocolates inside.”

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Posted 1 year ago

So glad that you enjoyed the chocolate, but we're sorry to hear about the damage. If you'd let our lovely Customer Care team know they could have resolved the issue for you as we don't want any disappointed customers.

Posted 1 year ago

“Lovely packaging and really tasty dark chocolate.”

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Posted 1 year ago

Thanks so much 💛️

Posted 1 year ago

“I ordered an Easter delivery of eggs to my son in London and it was delivered on time and in excellent condition. He loved them and rated the quality of the chocolate and the originality of the gift very highly.”

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Posted 1 year ago

That's fantastic to hear, thank you 💗️

Posted 1 year ago

“Charming People Delicious Chocolate”

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Posted 1 year ago

Thank you 😊️

Posted 1 year ago

“Bought a Dino easter egg for my partner. He loved the richness of the chocolate and thought the idea was really cool! He loved fossils and dinosaurs as a kid so it seemed like a perfect choice. Very expensive but you can tell the quality of it.”

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Posted 1 year ago

Thank you. It was voted 'Best Easter Egg for Kids' - Good Housekeeping 2023, but it's definitely for grown ups too 💛️

Posted 1 year ago

“Delicious and great customer service!”

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Posted 1 year ago

Thank you!

Posted 1 year ago

“Excellent quality chocolate : the texture and the complex tasting notes combined deliver an extremely tasty experience. An additional thank you for the fantastic customer service as well as a very speedy delivery of my order.”

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Posted 1 year ago

Oooh a true Chococo fan! Thanks so much 💗️

Posted 1 year ago

“Such fine chocolate it was shared and enjoyed very much by all of us.”

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Posted 1 year ago

Amazing, thank you 💛️

Posted 1 year ago

“Made up with the Easter eggs I got for my Niece and Nephew. They love dinosaurs so they were excited to find them in their eggs. Quick delivery and well packaged. Thank you!”

Chococo 5 star review on 13th April 2023

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Posted 1 year ago

That's fabulous to hear, thank you for gifting Chococo 😍️

Posted 1 year ago

“Very nice, good quality chocolate egg.”

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Posted 1 year ago

Super, thanks you.

Posted 1 year ago

Chococo is rated 4.8 based on 8,143 reviews