Chisholm Hunter Reviews

Name: Chisholm Hunter
Address: 146 Argyle Street, 146 Argyle Street, Glasgow
Rating: 4.47

4.5 Rating 3,516 Reviews

86 %

of reviewers recommend Chisholm Hunter

Company Reviews

Metrics

4.5

Based on 3,516 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Chisholm Hunter 5 star review on 5th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“what a lovely time piece and great time keeper,strap could be about an inch longer for more comfort.”

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Posted 4 years ago

“I was happy with service I received. The website advertised a further 10% discount but this showed as invalid when applied at checkout. I was initially advised promotion had ended and website takes 24 hours to update. But when this was still being advertised 2 days later I contacted CH and they refunded me the difference.”

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Posted 4 years ago

“Excellent customer service, great product will definitely recommend”

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Posted 4 years ago

“Fast delivery of my watch”

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Posted 4 years ago

“Great item fast service”

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Posted 4 years ago

“I’m really happy with my purchase, the customer service was great and very reliable. I would definitely recommend Chisholm Hunter, especially for gifts.”

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Posted 4 years ago

“Lovely links earrings”

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Posted 4 years ago

“Using V12 finance I purchased a lovely Rado Hyperchrome watch that was on sale. Watch is lovely and I am very happy with ot. A few days after receiving the watch, a further 10% was reduced off the price online. I contacted Chisholm Hunter and requested the 10% be discounted off my outstanding finance balance. I was informed that as it was purchased on finance I would not be able to have the extra discount applied, and told to return the watch and repurchase if I wanted to take advantage of the lower price. I found this approach rather silly and not to be best practice. I then contacted V12 who reassured me, Chisholm Hunter can simply have the extra discounted amount credited against my outstanding balance. Long story short, after a few emails back and forth and assistance from V12, Chisholm Hunter agreed to credit my finance balance. I am very happy it's all resolved, but disappointed at the time it took and the fact I had to do all the legwork. Hopefully this will assist anyone who finds themselves in a similar situation, and hopefully Chisholm Hunter are now fully aware that such an option exists in the event of someone purchasing a product on finance to then see the product reduced within a few days.”

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Posted 4 years ago

“Delivered very quickly. The product was up to expectations.Nicely packaged.”

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Posted 4 years ago

“Very happy customer”

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Posted 4 years ago

“Excellent delivery service. Quality of goods matched the description. Would recommend for their outstanding quality and online service”

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Posted 4 years ago

“I bought a three strand gold necklet from Chisholm Hunter as a Golden Wedding Present for my wife. When the item arrived, it was disappointing - the price was about double that of three individual gold chains of equivalent weight and style. The real problem was the delivery. I ordered an item that was listed as being "in stock". When it hadn't arrived after a week, I rang to find out if there was a problem. I was assured that the necklet would arrive the next day. It didn't. I waited another couple of days - still no necklet. By this stage I was getting desperate as my Golden Wedding was approaching and I still had no gift for my wife. I rang again and arranged for the necklet to be delivered to another address for the family celebration. The next thing I hear is an e-mail, saying that Chisholm Hunter have dispatched the necklet to my home address not the alternative that I had arranged with Customer Services. Then to add to the confusion, Royal Mail delivers a necklet to the second address. I then spent an anxious weekend worrying whether another necklet had been delivered to my home address as well. It turns out that they hadn't. The moral of the story is that Chisholm Hunter doesn't deliver promptly or explain what is going on. In my case, I've had to accept a disappointing necklet because I ran out of time to find an alternative gift for my wife. I have given the company 2 Stars because they did provide a 3 strand gold necklet and they did finally sort out the delivery problem.”

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Posted 4 years ago

“Bought unsuitable watch - exchanged for more suitable replacement without any problems”

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Posted 4 years ago

“Absolutely amazing experience. More than recommended!”

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Posted 4 years ago

“More than happy with the purchase and the discount but a little disappointed that the warranty wasn’t activated and it took 5 calls to sort it out after being promised that the Falkirk Shop would call me back.”

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Posted 4 years ago

“After accident you don’t want help me”

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Posted 4 years ago

“Quick professional service”

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Posted 4 years ago

“The watch was easy to order the only reason it got 4 stars was when the watch arrived it was not packaged well at all and also the went into store to get links removed they was not helpful at all was told to wait 3days for links to be removed”

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Posted 4 years ago

“I returned my purchase, by taking it to Silverburn, 10 days later I’m sill waiting for the money to be credited”

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Posted 4 years ago

“Excellent service, speedy delivery and a great product range, no complaints from me.”

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Posted 4 years ago

Chisholm Hunter is rated 4.5 based on 3,516 reviews