Chisholm Hunter Reviews

Name: Chisholm Hunter
Address: 146 Argyle Street, 146 Argyle Street, Glasgow
Rating: 4.47

4.5 Rating 3,495 Reviews

86 %

of reviewers recommend Chisholm Hunter

Company Reviews

Metrics

4.5

Based on 3,495 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Chisholm Hunter 5 star review on 5th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Packaging brilliant. Efficient and speedy”

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Posted 1 year ago

“Good quality product, delivered efficiently, made me happy”

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Posted 1 year ago

“Excellent service and item was exactly as described . I will definitely order again.”

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Posted 1 year ago

“My order was processed and received in good time and was trackable for peace of mind. I did have a small query on receipt of the watch and contacted the customer service desk and was pleasantly surprised to have my call answered quickly and the query answered effectively.”

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Posted 1 year ago

“Unbelievable service, speedy delivery, and my purchase is absolutely delightful. Love it. Would most definitely recommend you. Thank you.”

Chisholm Hunter 5 star review on 13th March 2023

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Posted 1 year ago

“Outstanding jewellery, professional customer service and fast delivery.”

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Posted 1 year ago

“Excellent and efficient service .”

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Posted 1 year ago

“My partner who has Parkinsons bought an expensive watch from the Silverburn store, only 3 weeks ago. The watch kept stopping & then starting again. So it obviously had a fault. So she asked me to go with her to the store, to take it back. She didn't want it repaired but was planning on getting a refund or to swap it but they said they would do neither & they had to prove the watch had a fault & what the fault was. Even although by law If It Is under 30 days, they have to offer you a full refund. The woman served us was called, (Lauren), possibly the manager, told us it was company policy. Which basically goes against the consumer act, wherby if you return faulty goods back in 30 days, you should get a oolong refund if you choose. Which was pug in place to protect customers from this. Great company when buying something from them. Absolutely terrible company if the product developes a fault or has one. As they'll do anything to keep your money.”

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Posted 1 year ago

“Excellent service from Rhona at the Livingston store - made shopping for my husband’s watch very easy”

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Posted 1 year ago

“Efficient service, delivered on time, keen price.”

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Posted 1 year ago

“Bought a pair of earrings for my best friend to wear on her wedding day. They were beautiful, she loved them. They were made better by the beautiful packaging and the quality checklist enclosed in the parcel. It’s the little touches that make such a big difference. Delivery was quick and I wouldn’t hesitate coming back to Chisholm Hunters website for the next jewellery purchase I need to make.”

Chisholm Hunter 5 star review on 10th March 2023

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Posted 1 year ago

“Bought a watch via website, best price online for chosen item. Fast shipping, packed brilliantly (ie. with plenty of protection for quality item) and very pleased so far with purchase process and experience.”

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Posted 1 year ago

“I brought a Gucci watch from Chisholm hunter and I’m so happy with my watch fantastic service they really did after me and great customer service so thank you CH 😀😃😁😆😆”

Chisholm Hunter 5 star review on 9th March 2023

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Posted 1 year ago

“On Sunday I ordered a Casio GBD-H2000 watch. This watch was in stock and available for immediate dispatch, which I was quite pleased by, as this item is a new watch from Casio, and not supposed to be released until 10/3/23. everything went ok until this morning until i was contacted by Chisholm Hunter to say they had made a mistake and the fact that the watch was in stock was a lie,not that they phrased it like that, but thats essentially what it was. I phoned Chisholm Hunter to find out what was going on, and apparently Casio have told them to not release any stocks of this watch until MAY 2023, which is odd as it's official release date is March 10th this year. I also asked them how long it takes to get my money back, and was told it might take about a week..... They can take the money before I have even got my order,but it takes them a week to refund me for their ballsup, something slightly unfair going on here don't you think.. Not impressed Chisholm Hunter, sort it out, how about giving me my money back TODAY.”

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Posted 1 year ago

“I bought an engagement ring which needed resizing. Visited a store to be told it couldn’t be resized though they would order a replacement, which would take up to 12 weeks. After 6 weeks I called the store to check all was OK and was told they had sourced the replacement ring with the manufacturer and it was on track for the due date. Two weeks later I was emailed to say the ring was discontinued and the only way the manufacturer would be able to fulfill would be to pay an additional £800 or opt for a refund. I received a further email to say they had a “similar” ring in stock though this was a different design and lower grade metal. To add insult they said “would you consider just another stone?” - the amethyst halo was a specific request! Poor service and unprofessional communication. I am awaiting the refund”

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Posted 1 year ago

“I ordered diamond earrings, and although I have kept them they were much smaller than the picture would suggest. So on opening the box there was a sense of disappointment and I had eagerly awaited my parcel. The parcel came quickly and good service.”

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Posted 1 year ago

“Very good service, helpful over phone.”

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Posted 1 year ago

“Linda from customer services was so helpful! Thanks to her my mother-in-law is so happy with her birthday gift!”

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Posted 1 year ago

“Good price, very quick delivery, watch even had handwritten warranty date. Excellent stuff.”

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Posted 1 year ago

“Fast and efficient delivery. Earrings as described”

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Posted 1 year ago

Chisholm Hunter is rated 4.5 based on 3,495 reviews