Chisholm Hunter Reviews

Name: Chisholm Hunter
Address: 146 Argyle Street, 146 Argyle Street, Glasgow
Rating: 4.47

4.5 Rating 3,499 Reviews

86 %

of reviewers recommend Chisholm Hunter

Company Reviews

Metrics

4.5

Based on 3,499 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Chisholm Hunter 5 star review on 5th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent, got what I ordered and arrived on time”

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Posted 3 years ago

“I purchased a watch and the service I received was second to none, very friendly and helpful customer service team especially Alessandro! Many thanks”

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Posted 3 years ago

“Seiko 5 140th Anniversary Ltd. Ed. automatic watch, bracelet, SRPG47K1. When i received it there were no booklets in the box. I called them and they said they will forward it on to me. Never received the booklets and i didnt bother calling them again as i didnt want hear any more lies. Such a shame as i am looking for Tudor watch, i will get from somewere else more relaiable.”

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Posted 3 years ago

“Good product, excellent service ---- very pleased.”

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Posted 3 years ago

“1st Class service”

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Posted 3 years ago

“Very professional service. My purchase came beautifully wrapped with a ‘checklist’ of things done/included. Would definitely recommend Chisholm Hunter!”

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Posted 3 years ago

“The sapphire and white gold earrings are beautiful, they are part of my Christmas so I was only allowed a quick peak. They arrived quickly and were beautifully packaged.”

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Posted 3 years ago

“Very quick service, item was as described, would reccommend.”

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Posted 3 years ago

“Very happy with my purchase of the diamond bracelet, totally as described, and arrived a day earlier than predicted. haven't gifted it yet , but know it will be very much appreciated i am a returning customer for a reason ... Chisholm Hunter sell great things at a good price with great service either in-store or online”

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Posted 3 years ago

“A really beautiful piece of jewellery and value for money”

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Posted 3 years ago

“Excellent business to deal with. Good price for Coeur De lion bangle which I really like 😄”

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Posted 3 years ago

“Excellent products and service”

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Posted 3 years ago

“I seriously advise caution when thinking about buying a watch from this Company; they are unable to yell you how long the watch has been in their stock. Before selling to you!”

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Posted 3 years ago

“Quality products, easy to order online, prompt delivery. Good service altogether”

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Posted 3 years ago

“I ordered a chain online from Chisholm Hunter. They kept informed in a timely manner about the expected delivery. When the parcel arrived, delivered by Royal Mail, it contained a card letting me know who selected the item. It was Thomas. The chain was beautifully packaged. I was delighted and was glad to wrap it and present the gift to its recipient. Thank you for your excellent service.”

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Posted 3 years ago

“Do not deserve any stars no interest in customer service. Utterly hopeless ,badly trained staff. I purchased ladies Longines watch Jan 2020 with a two year guarantee and paid cash The watch stopped working August this year ,and has only be worn on a few occasions, due to Ill health, I was only able to do something about it,this week.To be told by the Silverburn shop manager,Angela that the battery life of a longines watch is only 12-18 months.Why would a high end watch manufactor such as Longines offer a 2 years guarantee with a battery which only has a life of 12-18 months,? Puting a loyal Longines customer at inconvenience of having to send the watch away for six weeks plus to have a battery replaced? Customer service is zero. Be warned do not buy from a Company that does not care about their customer.Nil points for professionalism. I Feel I have been sold an inferior watch. I accept that Chisholm and Hunter is not a top Jewellery retailer but I ignored that,due to convience not having to travel;my confidence came from buying "Longines" What a disappointment! I intend to take this up with Longines.Surely, there is a point of law here, where a retailer knowingly sells a watch fully expecting the battery to expire before the guarantee?? I have contacted watches of Switzerland in London,and they have advised my concerns and complaint will be passed to the Longines area manager for Scotland,to investigate. To further add Chisholm and Hunter was unable to advise when and how long the watch I purchased was in their stock before it was sold to me ? I have since learned from another "high end ,"retailer this is information they can provide,and have advised if their watches have been in their stock for too long then they are returned to the manufacturer,why can Chisholm and Hunter not provide the customer with this info? Do you have do something to hide.i wonder? I need to give feedback to Longines to advise if they care about their brand name then they will have to have some serious discussions with Chisholm and Hunter about advising the customer on how to sell a Longines time piece and deal professionally with any complaint.”

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Posted 3 years ago

“The bracelet I bought is amazing and well worth the money. Someone is going to feel love this Christmas”

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Posted 3 years ago

“The delivery arrived promptly and earlier than expected. It was packaged beautifully and you could really tell someone had taken care of the item. The watch was bought as a gift and the recipient was over the moon with it”

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Posted 3 years ago

“Very prompt delivery. Necklace exactly as described & shown. Not disappointed. Would consider using Chisholm Hunter again.”

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Posted 3 years ago

“recently purchased a lovely necklace from your silverburn store. Evelyn and staff were very pleasant and attentive and even provided us with coffee. would certainly recommend.”

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Posted 3 years ago

Chisholm Hunter is rated 4.5 based on 3,499 reviews