Chisholm Hunter Reviews

Name: Chisholm Hunter
Address: 146 Argyle Street, 146 Argyle Street, Glasgow
Rating: 4.47

4.5 Rating 3,500 Reviews

86 %

of reviewers recommend Chisholm Hunter

Company Reviews

Metrics

4.5

Based on 3,500 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Chisholm Hunter 5 star review on 5th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The most helpful staff I have came across in a long time.. bracelet I ordered was posted at very short notice and arrived in time for my daughters birthday! Impressed.. Thank you”

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Posted 3 years ago

“Nice website, easy to browse and navigate. Finance terms were easy to understand and to select an option. My watch took about one week to arrive, but was delivered safely with no issues. I am very please with my purchase and would not hesitate to use Chisholm Hunter again.”

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Posted 3 years ago

“Staff was very helpful and friendly”

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Posted 3 years ago

“Lovely item purchased...quick delivery...Good customer service”

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Posted 3 years ago

“I’m really pleased with the gold chain I ordered. Great communication by email whilst waiting for the chain too.”

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Posted 3 years ago

“my wife was very happy with what i had purchased for hert thank you”

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Posted 3 years ago

“The ring was bought as a 40th present for my wife and it’s perfect and exactly as per the pictures on the website,”

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Posted 3 years ago

“Very happy with items I purchased and very good quality.”

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Posted 3 years ago

“Ordered at MK WATCH FOR MY DAUGHTERS 16th BIRTHDAY. VERY QUICK SERVICE, WATCH IS BEAUTIFUL ☺️”

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Posted 3 years ago

“First class experience! My partner and I bought our engagement ring and we received wonderful service. Very knowledgeable and professional staff who were incredibly patient with us and not at all pushy. Thank you Garry!”

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Posted 3 years ago

“Walked into the Chester Store today with my wife to buy a replacement ring. All started well, warm greeting and very particular about disinfecting the two chairs before we sat down. Full marks there. Saw a titanium ring that I spotted in the window and asked to try it on. The ring on show was too small so I proceeded to ask to have my finger measured. Had to ask twice. Once it was discovered that the ring on show wasn't going to fit and they didn't have anything similar in stock in my size (Size Y) they weren't interested and left me feeling that I wasn't going to get a ring in my size due to my large fingers. My wife and I went to an alternative Jewellers a bit further along the Grosvenor Precinct. They were attentive and found a ring in store which I purchased. When I mentioned that I was a ring size Y they didn't see it as a problem at all. I wont ever go back to Chisolm Hunter as they came across as very arrogant. Perhaps, if the ring that I was looking to buy was costing thousands they may have bent over backwards to find me something.”

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Posted 3 years ago

“We were very very happy with the pricing and customer service that was given to me to enable me to get the purchase in time for a special birthday present.”

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Posted 3 years ago

“Lovely necklace”

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Posted 3 years ago

“I'm very happy with my earrings, they match my new ruby & diamond anniversary ring very well. Great service, quick delivery.”

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Posted 3 years ago

“Great service. Help with online purchase and speedy delivery. True value for money”

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Posted 3 years ago

“Excellent watch”

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Posted 3 years ago

“Quick delivery and nice original product. Would recommend.”

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Posted 3 years ago

“Very helpful online and the ring is perfect, quick delivery thank you”

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Posted 3 years ago

“Nice watch excellent service, well packaged.”

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Posted 3 years ago

“Ordered and paid in full for a Tissot watch at a promotion price for my fathers 80th. On the expected day of delivery nothing arrived. Emailing an enquiry requesting the whereabouts of my order. I received an apologetic email saying it would be dispatched that day for delivery the next. This would have been my fathers birthday and I could have lived with that. I then received another email saying someone would contact me. The next day I didn’t receive a watch but got a phone call saying the watch I’d ordered was no longer available, and was offered another cheaper model. I couldn’t confirm at the time as I wasn’t able to check online. I was told as it was the weekend And I would be unable to phone back and that I’d be contacted on the following Monday for my decision. Needless to say I wasn’t contacted and while checking the alternative offer on line I noticed, that the watch I originally wanted was on sale at full price. I emailed an enquiry detailing what I’d found and asked why I was unable to have my original watch. A day passed and no answer. So I emailed the same enquiry again. I received a reply just saying they were waiting my decision on the alternative offer. I did point out they were meant to contact me and hadn’t answered my enquiry. In the end I had to accept the offer of a cheaper model as my fathers birthday had been and gone and you had my money. Even then things didn’t go to plan instead of next day I got the item 48hrs later and to cap things off it was delivered to the wrong address. The invoice address not the delivery address. So all in all. I didn’t get the watch I wanted. It was delivered nearly 2 weeks late ,and to cap it off. It was delivered to the incorrect address. To this date I haven’t received an explanation for why I was unable to have my original order, or an apology for the exceptionally poor service I endured. I don’t think I’ll be making any further purchases going forward.”

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Posted 3 years ago

Chisholm Hunter is rated 4.5 based on 3,500 reviews