Chisholm Hunter Reviews

Name: Chisholm Hunter
Address: 146 Argyle Street, 146 Argyle Street, Glasgow
Rating: 4.47

4.5 Rating 3,507 Reviews

86 %

of reviewers recommend Chisholm Hunter

Company Reviews

Metrics

4.5

Based on 3,507 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Chisholm Hunter 5 star review on 5th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“my 15 year old daughter absolutely loves it. It is a beautiful necklace”

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Posted 4 years ago

“Customer service is amazing very very satisfied with all my purchases will always shop at chisholm hunter so much to choose from highly recommend shopping at chisholm hunter ⭐⭐⭐⭐⭐”

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Posted 4 years ago

“Ordered a watch as a Christmas gift on the 8th of December to be delivered to my local store. In the order confirmation email, it states "Once your order has been picked and packed, we will send you another email to confirm dispatch." However, I heard nothing following the initial order confirmation until I called 10 days later panicking that I would not receive it in time for Christmas. On the call, I was informed that it had been delivered to the local store and had been sat there waiting for me to collect, but I had not been told. Once in the store, the service was prompt and generally satisfactory.”

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Posted 4 years ago

“I returned an item and three weeks later I am still waiting on a refund. Contacted customer service and they said that the shop had not processed my return and that they would get back in contact with me. Three days later, I still had not heard anything so I called back and the gentleman on the phone was very understanding and said he would get it sorted for me, although I am still waiting on my refund.”

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Posted 4 years ago

“Very pleased with the product .Ordered on line and came very quickly”

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Posted 4 years ago

“Faultless service.”

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Posted 4 years ago

“Item purchased online for my daughter. Easy website to follow, quick delivery, item well packaged & a very happy daughter on christmas morning.”

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Posted 4 years ago

“was a smaller design than depicted in the photo , but the Wife was happy enough”

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Posted 4 years ago

“Wonderful quality”

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Posted 4 years ago

“Having encountered a small problem with the product I purchased, CH were understanding and extremely efficient with dealing with the issue. Cannot recommend them highly enough. Additionally the product I did keep is first class quality and my wife loves it”

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Posted 4 years ago

“Numerous purchase issues starting with incorrect info given on exchange, threatening with a regulatory complaint due to unreasonable delay cancelling finance, then purchased another ring, which was out of stock so another one offered, and was sent the completely wrong one. Was given the alternative eventually (after threatening to cancel the whole thing if not received by the date promised). Have shopped with CH for years and usually the service is great but the experience this time was poor. I did receive a discount off a more expensive ring that was given as an alternative, which I accepted although the diamond colour is not as good (yellow diamond). Would probably go elsewhere next time.”

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Posted 4 years ago

“Bought a bracelet which was too big and when took into store to have resized told it would cost £50 to do so - 10% of the value of bracelet. Shocking! Price should include resizing cost to make customers aware, these items are not one size fits all!”

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Posted 4 years ago

“Excellent service. Took my new Omega watch in for the braclet to be adjusted and the lady who seen to me was most helpful and courteous. Thank you.”

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Posted 4 years ago

“I had my eye on a tag heuer. I was talked into placing a deposit of 10% they originally wanted 20%. I was told it would be sent to a store near me maybe by Xmas Eve. After doing all the chasing up and being told by Marcos especially that everything is ok I’ll phone my colleges now etc. I found out they never had the watch in the first place. They can’t seem to find my details of my deposit and keep being told it’s all in hand. I still haven’t received my refund I placed on the 22nd dec and now it’s the 7th January. My anxiety is up and my headspace is full. An official complaint and ombudsman maybe if it’s not in my PayPal account tomorrow. A firm that gets your money then passes you from one person to the next. Who knows what their aftersales would be like if something went wrong with a purchase. Stay clear is my advice”

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Posted 4 years ago

“The website was very clear, the ordering process was simple, the purchase was dispatched and received as per the timelines indicated and the product was excellent.”

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Posted 4 years ago

“Very friendly and helpful staff.”

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Posted 4 years ago

“Great watch, fast delivery, no issues”

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Posted 4 years ago

“Ordered earrings online during lockdown and collected them from my local Stirling store. Staff were great.”

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Posted 4 years ago

“Outstanding service in the Livingston shop. I love my jewellery”

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Posted 4 years ago

“The transaction was seamless, I would definitely recommend.”

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Posted 4 years ago

Chisholm Hunter is rated 4.5 based on 3,507 reviews