Chisholm Hunter Reviews

Name: Chisholm Hunter
Address: 146 Argyle Street, 146 Argyle Street, Glasgow
Rating: 4.47

4.5 Rating 3,511 Reviews

86 %

of reviewers recommend Chisholm Hunter

Company Reviews

Metrics

4.5

Based on 3,511 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Write Your review

Tell us how Chisholm Hunter made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Chisholm Hunter 5 star review on 5th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Safe quick delivery; pleasant, efficient staff”

Helpful Report

Posted 4 years ago

“Watch came quickly, well packaged and pristine (unlike another jewellers who will remain nameless that sold me a used model as pristine). Was also happy with the price match. Its great that C. H. stock under radar brands like Nomos, the fact they chose the model with the sapphire open caseback suggests their buyers really know what collectors want. A+ Grade exceptional around!”

Helpful Report

Posted 4 years ago

“Really good quality”

Helpful Report

Posted 4 years ago

“Absolute disgrace of a company, placed my order and was only told there had been an error with one of my items when I chased it up, then had the audacity to make me wait nearly 2 weeks for a refund”

Helpful Report

Posted 4 years ago

“Watch was a really great price however asked for it to be altered before sending , rang 3 times and emailed numerous times asking for confirmation. Was informed verbally everything was sorted, arrived without alteration !”

Helpful Report

Posted 4 years ago

“Very good service”

Helpful Report

Posted 4 years ago

“Most of my order was delivered in good time and I was happy with it all but one piece a Links of London heart charm was packaged in Thomas Sabo box and was badly scratched would have been hard to not see by whoever packed it I phoned and was told where to return as no return label was in order the customer service were very helpful. I returned it and a refund was authorised I still await confirmation of refund of p & p for return other than this it wouldnt stop me using them again”

Helpful Report

Posted 4 years ago

“Staff help take off a few kinks on my watch after purchasing couldn’t be more helpful”

Helpful Report

Posted 4 years ago

“Box arrived damaged and replacement box was sent but was the wrong box”

Helpful Report

Posted 4 years ago

“Ordered a ring for a birthday present they sent the wrong ring. When I returned the ring at my own cost they could not honour my order and without contact sent me a refund leaving me in the lurch ! Do not buy from this site”

Helpful Report

Posted 4 years ago

“Absolutely shocking. Ordered a Watch that was supposedly on sale only to have a phone call 3 days later to say they will not honour the price as it was a ‘pricing error’ No apology whatsoever. They have done the same with lots of people. I will never order from this company again. Be wary about ordering any items which are in the sale.”

Helpful Report

Posted 4 years ago

“I bought a sale item, and had not received a tracking number or an email confirmation that the watch had been sent out. Chased it up to find out it was in a store that could only send it out after lock down. Another week goes by and I get an email saying the watch is out of stock two weeks after me paying for it! Meaning they sold my watch. I say my watch as I had already payed for it. So I asked for them to get me another as it was there fault. The company has now discontinued the watch. Worst experience ever! Was supposed to be a wedding gift for my fiancé. Horrible. Absolutely horrible. They do not honour the customer service nor do they honour their customers! Do NOT SHOP HERE”

Helpful Report

Posted 4 years ago

“Worst online shopping experience ive ever had. Bought two separate watches. Neither of them gave me an order confirmations/tracking numbers. Terrible communications online. Final watch arrived which i spent over 1.5k on which should have come with a winder. It didnt and i was told there would be a shipment of them in october. I asked again at this time and to this day ive had no response or winder.”

Helpful Report

Posted 4 years ago

“Placed an order for advertised sale item, the incorrect ring was sent, initially customer service was good detailing how and where to return the item. However, then had to chase customer services for the refund and emails were ignored. I finally received the refund after 4 weeks - minus the express and certified postage charges - after contacting the customer sales team on the live chat website. Would not use this company again.”

Helpful Report

Posted 4 years ago

“Very happy with the service, ordered online very easily and the delivery was as expected despite lockdown regulations. Delighted with the product.”

Helpful Report

Posted 4 years ago

“Efficient service, would definitely use them again”

Helpful Report

Posted 4 years ago

“Bought a necklace for a friends 60th birthday as wanted something she could keep, it arrived in time. Different packaging came with it than was advertised and customer services and a store were very quick to help (I was just being fussy!!) and sorted the issue right away. My friend loved her necklace and would definitely think of Chisholm Hunter for future gifts.”

Helpful Report

Posted 4 years ago

“Excellan watch and service”

Helpful Report

Posted 4 years ago

“I purchased a beautiful vivianne westwood watch from Chisholm Hunter, I would defiantly recommend them as they were far less expensive than other online retailers.It arrived promptly and beautifully packaged, will be buying future items .Thanks”

Helpful Report

Posted 4 years ago

“Superb service”

Helpful Report

Posted 4 years ago

Chisholm Hunter is rated 4.5 based on 3,511 reviews