Chisholm Hunter Reviews

Name: Chisholm Hunter
Address: 146 Argyle Street, 146 Argyle Street, Glasgow
Rating: 4.47

4.5 Rating 3,500 Reviews

86 %

of reviewers recommend Chisholm Hunter

Company Reviews

Metrics

4.5

Based on 3,500 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Chisholm Hunter 5 star review on 5th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No complaints from me, all done with no issues , and timely delivery , many thanks”

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Posted 4 years ago

“Excellent service, lovely product. My wife was delighted.”

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Posted 4 years ago

“Would be nice if the watch that I ordered on 22nd of January and paid £2000 for would get delivered. Fed up phoning and getting no where. Being lied to by employees and not having my calls returned. Have been in touch with citizens advice. Will be in touch shortly for my deposit back and cancelling my order. Total joke of a company. Never expected this. Certainly won't be using this company again!!!!!”

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Posted 4 years ago

“Very good information and quick service . More than happy with the product”

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Posted 4 years ago

“Hi Purchased a watch from Chisholme Hunter and unfortunately although i loved the watch it was not suitable for me. This however was not an issue, i rang the customer services dept who were very helpful and they explained how to return the watch so i could get a full refund.”

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Posted 4 years ago

“The watch I can recommend, however Chisholm Hunter I cannot. The watch was ordered as an 18th birthday present for my son, before placing the order I called Chisholm Hunter to make sure the watch was in stock and to make sure it could be delivered before Friday (my son’s birthday) the lady on the phone said yesterday they had stock and all orders were being sent out via a 24 hour service. Imagine my surprise when on Thursday the watch hadn’t updated as being sent. Upon speaking to someone in customer service (who really didn’t care and suggested I cancelled the order) I became frustrated and asked to speak to a manager. The man I spoke to seemed genuinely sympathetic and assured me that it would be with me on Friday (not great as my son would wake up to no gift) he was part way asking me what he could do to appease me when he said he had to go into a meeting and asked if he could call me back and asked his secretary to take my details and number, I of course I agreed. That was the last I heard from Chisholm Hunter until today when they asked me for a review, so here it is... my honest review.”

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Posted 4 years ago

“Bought a watch for my niece. I had to follow up on the delivery because it didn't turn up within the delivery quoted”

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Posted 4 years ago

“Excellent website, swift delivery - I highly recommend”

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Posted 4 years ago

“Had to wait almost three weeks for my watch, that was after me phoning up 3 times”

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Posted 4 years ago

“Great service from these guys 👍”

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Posted 4 years ago

“Fast and efficient service, delivery was quick. Courteous staff who knew the products.”

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Posted 4 years ago

“Always this liked this shop! Lovely items,reasonable prices”

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Posted 4 years ago

“Great service, many thanks!”

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Posted 4 years ago

“FIRST CLASS DELIVERY, PACKAGING AND PRODUCT,, VERY HAPPY TO USE AGAIN,,”

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Posted 4 years ago

“Very helpful and responsive staff who made the buying experience in these lockdown times highly pleasurable. Thank you.”

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Posted 4 years ago

“Shocking customer service. Said my items were dispatched and 2 weeks later I find out that they never had them in stock in the first place. I was pushed from pillar to post and ended up receiving the items over a month after the guaranteed delivery date, which was a day before my wife's birthday. Over a month later I receive the items with no apology or compensation”

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Posted 4 years ago

“No probs/ good competitive price /delivered quickly”

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Posted 4 years ago

“Absolutely delighted with my purchase of a Raymond Veil watch for a friends special birthday. Presentation was beautiful. Delivered within 3 days. Will definitely be using Chishom Hunter again.”

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Posted 4 years ago

“The service was superb. I ordered my wifes watch for her big birthday and I did so later than I should have done but the team made the delivery happen and my wife had her birthday wish to open on the day. Fantastic and I will definitely be shopping with Chisholm Hunter again.”

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Posted 4 years ago

“I was pleasantly surprised good quality jewellery. Great service and jewellery arrived exactly when i wanted it, I would have no hesitation in recommending Chisholm Hunter to anyone will purchase from them again.”

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Posted 4 years ago

Chisholm Hunter is rated 4.5 based on 3,500 reviews