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Chisholm Hunter Reviews

4.5 Rating 3,510 Reviews
86 %
of reviewers recommend Chisholm Hunter
4.5
Based on 3,510 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Chisholm Hunter Reviews

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Very disgusted that a gents bracelet was sent to me scratched really bad (even took it to 4 jewellery shops locally) which was confirmed it was and probably that of a shop floor!!!! Will never order from here again.
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Posted 4 years ago
The bracelet I ordered was out of stock but as soon as it was in stock.i received a phone call and did the order.However the Boss mens bracelet i ordered is not very secure .The clip is magnetic and easily comes undone.My husband won't wear it as he is afraid he will lose it
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Posted 4 years ago
Beautiful quality baby bangle . Very pleased with my purchase .
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Posted 4 years ago
Simple and easy service to use , watch dispatched from stock , all checked and secure and best of all at a great price .
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Posted 4 years ago
Before I ordered Tissot watch from Chisholm HunterI asked if they were able to shorten the bracelet. They said if I knew the length required they would do it. I supplied the measurement required (16.5 cms) and ordered and paid for the watch. It arrived quickly enough but when I gave it to my wife it was clear it had been altered as requested. And was far too large for her to wear. Because of COVID Tier 4 restrictions I cannot get it altered in Norwich and Beaverbrooks, a local Tissot dealer said they would charge £15 to do the job when they reopen. The alteration was part of the condition of sale and I would not have bought it unaltered. I now have a useless watch due to your poor service.
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Posted 4 years ago
Fast delivery very happy with my purchase thank u
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Posted 4 years ago
Good service
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Posted 4 years ago
Loved the jewellery. Thank you
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Posted 4 years ago
Very good service, quick delivery. Extremely happy with the Hamilton Ventura watch I purchased. Very well packaged for the delivery.
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Posted 4 years ago
Great quality. My son loves his gift
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Posted 4 years ago
Pleasure to deal with both in premises and on line.My wife delighted with items purchased.
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Posted 4 years ago
Excellent service, watch delivered speedily and free bracelet adjustment carried out in store. 5 star service all round.
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Posted 4 years ago
Outstanding service!! I purchased a watch for my daughter’s 21st birthday, and as it was about to be dispatched, it was brought to the attention of a manager, that the box was damaged, who subsequently contacted me to inform me of the delay in obtaining a new one from the manufacturer. I felt fully informed, and the watch was delivered in time for my daughters special day. I felt this was fab customer service! I will definitely buy from here again.
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Posted 4 years ago
First class service. The new watch came well packed and checked out by the company
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Posted 4 years ago
Excellent
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Posted 4 years ago
Brilliant Service
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Posted 4 years ago
the Website made the Curb Chain necklace ordered look much bigger in the size of the links so was disappointed in seeing it when it arrived The delivery arrived quickly and well packaged and on phoning to ask for info requesting a refund the lady was very helpful and I did receive a very fast notification of receipt of my return and notification of a-refund ,so good and ,satisfactory service.
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Posted 4 years ago
Great delicate chain and diamond cross. Although it would be excellent to have a shorter chain
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Posted 4 years ago
I CANNOT fault the service at the shop, it was the online delivery that was very poor. Order placed approximately 3 weeks before Christmas for my grandchildren. I ordered 2 identical items online and only one was received to the shop. When the items were re-ordered via the shop, the items received the second time were of different sizes. This required 2 visits to the shop and we live approximately 20 miles from the shop. The problem was only resolved on Christmas Eve. The saving grace was the courtesy and professionalism of the staff in the Chester branch who were left to sort this out. Full praise to them as they went out of their way to make sure I received the items for Christmas.
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Posted 4 years ago
Nice item but addressed to a stranger so disappointed as paid a lot for the necklace so would have expected better!
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Posted 4 years ago
Chisholm Hunter is rated 4.5 based on 3,510 reviews