Chisholm Hunter Reviews

Name: Chisholm Hunter
Address: 146 Argyle Street, 146 Argyle Street, Glasgow
Rating: 4.47

4.5 Rating 3,516 Reviews

86 %

of reviewers recommend Chisholm Hunter

Company Reviews

Metrics

4.5

Based on 3,516 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Chisholm Hunter 5 star review on 5th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and products”

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Posted 5 years ago

“Easy to use website. Super fast delivery. Paid for standard delivery and item arrived early the next morning. Called customer services as the Royal Mail tracking number was incorrect and they could not have been more friendly & helpful. Would definitely use this company again in the future.”

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Posted 5 years ago

“Arrived promptly excellent service”

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Posted 5 years ago

“Jo who helped me pick the ring I bought in the Stirling store was brilliant. Very patient, helpful and knowledgable. His customer service - and that of all of his colleagues in the store - was excellent. I will certainly be going back to them when I want to buy anything else I'm future.”

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Posted 5 years ago

“Excellent service from day one I had to make a return, /exchange thinking it might be a problem, but not in the slightest fast friendly amazing service, would 100% recommend 👌🏽T Blake”

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Posted 5 years ago

“Recently purchased a lovely rose gold bangle watch l love it looks lovely and had many comments where l purchased it .”

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Posted 5 years ago

“Very good service”

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Posted 5 years ago

“Very good service at a good reasonable price”

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Posted 5 years ago

“Great service”

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Posted 5 years ago

“Everything very straightforward. Speedy delivery. Correct Goods arrived in good condition”

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Posted 5 years ago

“Great service”

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Posted 5 years ago

“Excellent service,,,”

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Posted 5 years ago

“Order was sent it 2 different parcels one of which was not sent to the requested delivery address causing major inconvenience”

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Posted 5 years ago

Hi Lynn, I'm sorry to hear that one of your items was sent to the Billing Address rather than the Shipping Address. We have relayed your feedback to our operational team who have made steps to assure this doesn't happen again. Occasionally we dispatch our items from different dispatch offices and this caused the mixed up. Once again, our sincere apologies for the inconvenience and thank you for your valued feedback. Kind regards Chisholm Hunter Customer Support

Posted 5 years ago

“Ordered on line fir pick up in store. Decided to cancel but they would not provide refund until after item received back to distribution centre from the store. Took 10+ days. VP in my opinion.”

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Posted 5 years ago

“Very quick delivery watch is beautiful thanks”

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Posted 5 years ago

“Item as describe. Good price. Quick delivery. Absolutely recommended.”

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Posted 5 years ago

“I purchased a watch as a present for delivery directly to the recipient. Instead they sent it to me, even though I had specified a different shipping address. I emailed the company and no response, so I had to spend a further £8 on extra shipping myself. On a separate note I popped into one of their stores at the weekend in Kingston Upon Thames to see if they had a Tudor Black Bay Bronze in. I spoke to a rude sales assistant with an attitude. I was told I could leave a 50% non refundable deposit on the watch if I wanted to see it. Although she said she has no idea when they will have one in. It's a shame they have such silly staff as store was really nice with a great range of watches and jewellery.”

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Posted 5 years ago

Hi Mr Rathod, I'm sorry to hear that your purchase was sent to the Billing Address rather than the Shipping Address. We have relayed your feedback to our operational team who have made steps to assure this doesn't happen again. I cannot see an email from yourself but if you can forward the email sent to help@chisholmhunter.co.uk we will make sure we sort out the issue for you. Once again, our sincere apologies for the inconvenience and thank you for your valued feedback. Kind regards Chisholm Hunter Customer Support

Posted 5 years ago

“Ordering from their website was very easy and they kept me informed of my order status. The item I ordered was received well packed and with no faults. I would have no hesitation in recommending them to anyone.”

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Posted 5 years ago

“Prompt service and very helpful”

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Posted 5 years ago

“really good service with great product.”

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Posted 5 years ago

Chisholm Hunter is rated 4.5 based on 3,516 reviews