Chisholm Hunter Reviews

Name: Chisholm Hunter
Address: 146 Argyle Street, 146 Argyle Street, Glasgow
Rating: 4.47

4.5 Rating 3,516 Reviews

86 %

of reviewers recommend Chisholm Hunter

Company Reviews

Metrics

4.5

Based on 3,516 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Chisholm Hunter 5 star review on 5th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful and accommodating people, highly recommend”

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Posted 5 years ago

“Item was exactly as expected, was well wrapped and arrived on time.”

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Posted 5 years ago

“I paid for express delivery but item did not arrive on time. My wife received her wedding anniversary present from the post office when she went in to collect the missed parcel the day after our anniversary.”

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Posted 5 years ago

Good afternoon Mr Al-Hassani, Thank you for your valuable feedback and thank you for choosing Chisholm Hunter for your anniversary present. I hope your wife enjoyed her gift. I am very sorry that the order was delayed, I can see that it was dispatched on time by ourselves and unfortunately it was delayed by the Royal Mail. If you can email ourselves at help@chisholmhunter.co.uk we can rectify the situation for you. Kindest regards Jake

Posted 5 years ago

“Very nice staff and very friendly would shop again”

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Posted 5 years ago

“Prompt delivery, fantastic customer service.”

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Posted 5 years ago

“On line service good but in-store service was excellent at collection and return visit to exchange for different size.”

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Posted 5 years ago

“I recently purchased a gold watch as a golden wedding present for my wife. The sales staff were excellent in responding to my enquiries before completing the purchase. The watch duly arrived expeditiously. It is a beautiful watch and my wife is looking forward to wearing it.”

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Posted 5 years ago

“Never again. Product not what was advised by Staff in Silverburn, Don't buy earrings online as they are non returnable even though product info says otherwise. Offered a credit note as they can't resell - highly doubt a pair of £149 earrings would be going in bin. Emails not responded to, left with earrings that were not suitable for an important birthday gift.”

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Posted 5 years ago

“I love my new necklace, super fast delivery”

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Posted 5 years ago

“Quality product. Excellent and fast delivery service.”

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Posted 5 years ago

“Great service better than gold smiths”

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Posted 5 years ago

“Good product and quick delivery.”

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Posted 5 years ago

“Good communication, lovely ring. I hope to buy again from you 😊.”

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Posted 5 years ago

“Excellent service, easy online order and tracking, very competitive prices”

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Posted 5 years ago

“Fantastic service! Will definitely recommend to family & friends.”

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Posted 5 years ago

“Had THE WORST retail and customer service experience ever buying wedding rings in this shop. Took our money and followed up with rude and unhelpful customer service. Couldn't safely wear ring after my wedding due to completely the wrong size being advised (two sizes too big) then spent months after the wedding without my ring as it was resized. Took an inordinate amount of time to fix! Tried to complain to the company but was ignored for months. Managers hiding behind call centre staff. After many months of trying had to go via the National Association of Jewellers simply to get them to acknowledge their terrible service and received absolutely nothing satisfactory in compensation for my emotional distress. They spoiled an important aspect of my wedding and didn't care. I would avoid this company at all costs. When there are so many jewellers to choose from out there we wish we had walked past this one when buying our wedding rings. Just a word of warning for others. Wouldnt like anyone else to go through the same ordeal.”

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Posted 5 years ago

“Great prices.... and Customer Service is Fantastic. Thanks Chisholm Hunter”

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Posted 5 years ago

“no return form in the parcel. thought i could return it in the shop in glasgow. they wouldn‘t take it back. had to write an email to get an address , had to pay return myself which is a no go. if you buy in the shop, you can‘t return the item at all for your money back. won‘t buy there again.”

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Posted 5 years ago

“Very good communication”

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Posted 5 years ago

“Great price delivered as stated bought as a present looks great”

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Posted 5 years ago

Chisholm Hunter is rated 4.5 based on 3,516 reviews