Chisholm Hunter Reviews

Name: Chisholm Hunter
Address: 146 Argyle Street, 146 Argyle Street, Glasgow
Rating: 4.47

4.5 Rating 3,511 Reviews

86 %

of reviewers recommend Chisholm Hunter

Company Reviews

Metrics

4.5

Based on 3,511 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Chisholm Hunter 5 star review on 5th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Do not buy from these guys. It’s been more than 2 weeks still waiting for a refund”

Helpful Report

Posted 4 years ago

Hi Ranjith, Your refund would have been processed the day we received your return. Unfortunately, you created a dispute case in PayPal that prevents us from refunding the order. We notified you about this issue on the day you raised the dispute. This is the reason you have not received a refund. Until you cancel the PayPal dispute, we will not be able to process your refund. Kind regards, Chisholm Hunter

Posted 4 years ago

“I actually purchased my ring on line, I loved a particular ring but it looked like it had black enamel a point’s around the cluster...I got to live chat to your rep and they advised it was just an illusion so I made my purchase😀”

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Posted 4 years ago

“I cannot fault the customer service I received from Chisholm Hunter and particularly from Megan. She was extremely helpful and my queries were quickly dealt with. I would definitely buy from them again.”

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Posted 4 years ago

“Worst service I have encountered in terms of delivery. Promised delivery for a certain date and charged for this, but never happened. Online team promising things which phone team said they shouldn't have. Different answers with every call. Miscommunication on another level.”

Helpful Report

Posted 4 years ago

Hi Orinder, Your order was placed on a Friday evening and was dispatched to you within 2 working days from when you ordered. Due to late delivery we refunded your postage charge. Apologies for any inconvenience this may have caused. Kind regards, Chisholm Hunter

Posted 4 years ago

“Ordered a watch for my sons 21s. Spoke on the live chat about delivery time. I was told to email my delivery number once order was placed and they would ensure it was sent straight out. It arrived the next day. The price was £200 cheaper than the Tissot web site. Quality watch Quality service Quality price.”

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Posted 4 years ago

“Great service and a good watch”

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Posted 4 years ago

“Although two of the items were out of stock after I’d ordered, the team were prompt at updating me. Good service overall.”

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Posted 4 years ago

“Excellent speedy service x”

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Posted 4 years ago

“Tissot watch purchased on line. Dispatched and delivered inside the promised time frame. Excellent watch and all round service. Thanks!!”

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Posted 4 years ago

“The staff were very polite and the shop itself was clean and well prepared for COVID. All in all I am a happy customer and would use them again.”

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Posted 4 years ago

“Thanks for quick delivery”

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Posted 4 years ago

“Excellent service. Ordered online and watch arrived before expected date. Luckily we didn't buy the same watch seen at a competitor's store only the day before at full price. Was able to buy this in the sale with a further 10% off meaning we saved over £500. Also very friendly and helpful staff at Manchester Arndale store when we took it in for the strap to be altered.”

Helpful Report

Posted 4 years ago

“Ordered a watch online and collected in store. Opened the item upon arriving home and it was damaged. The customer service received from both the store and online was appalling. Would not recommend Chisholm hunter and certainly won’t be back after this experience.”

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Posted 4 years ago

“On time perfectly wrapped and good price.”

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Posted 4 years ago

“The earrings I bought for my niece are lovely and came in a pouch in a box so nicely presented, I would rate excellent if delivery had been quicker.”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“Excellent!”

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Posted 4 years ago

“Brought a bracelet very pleased. Well boxed and quick delivery.”

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Posted 4 years ago

“Excellent service. They also had the best prices i looked at a lot of different sites .You can't go wrong choosing this site”

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Posted 4 years ago

“The rainbow eternity is lovely fits perfectly. Thanks for the swift delivery ☆☆☆☆☆”

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Posted 4 years ago

Chisholm Hunter is rated 4.5 based on 3,511 reviews