Chisholm Hunter Reviews

Name: Chisholm Hunter
Address: 146 Argyle Street, 146 Argyle Street, Glasgow
Rating: 4.47

4.5 Rating 3,497 Reviews

86 %

of reviewers recommend Chisholm Hunter

Company Reviews

Metrics

4.5

Based on 3,497 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Chisholm Hunter 5 star review on 5th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The quality of the ring is exquisite , the packaging is luxurious and delivery was exceptional!! Couldn’t ask for a better service Thank you all the staff at Chisholm Hunter”

Chisholm Hunter 5 star review on 5th September 2022

Helpful Report

Posted 2 years ago

Dear Catherine, Thank you for leaving such great feedback, we are so glad to hear that you are delighted with your new ring and that you had an excellent experience. We look forward to welcoming you back in the future. If we can help in the future, please just get back in touch. Regards, Chisholm Hunter

Posted 2 years ago

“Beautiful package and jewelry, loved by receipent”

Helpful Report

Posted 2 years ago

Dear Kirstie, Thank you for this lovely review. We are glad to hear you had a great customer journey. We look for ward to your custom again. Kind Regards, Chisholm Hunter

Posted 2 years ago

“Thanking Chisholm Hunter for a very satisfactory experience.”

Helpful Report

Posted 2 years ago

Deal Neil, Thank you for your great feedback. We are glad that your experience with Chisholm Hunter ran smoothly. If we can help in the future, please just get in touch. Regards, Chisholm Hunter

Posted 2 years ago

“i bought a white gold pendant for a birthday present. Original price £195 reduced to £99 What a bargain !!! Oh no. When I opened the box the pendant would not hang flat. It kept falling to one side. I rang customer services who offered a refund. Very Fair. However, I feel as if this should have been noticed before dispatch. My gift entailed my relative having to go into Nottingham to either get a refund or an exchange. Please take more care in dispatch. It would have saved a lot of inconvenience to the customer.”

Helpful Report

Posted 2 years ago

Dear Jean, We appreciate you getting in touch with your feedback. Please accept our apologies that the packaging was not up to standards. We take all feedback on board at Chisholm Hunter and are constantly striving to improve the experience for our customers. If we can be of any further assistance, please just get in touch. Warm Regards, Chisholm Hunter

Posted 2 years ago

“Bought earrings as a gift 🎁 for a special birthday my friend was delighted with them”

Helpful Report

Posted 2 years ago

Dear Eric, Thank you for your great feedback. We are thrilled to hear that your friend loved the earrings. If we can help at all in the future, please just get in touch. Kind regards, Chisholm Hunter

Posted 2 years ago

“In short this business takes orders for stock they don’t have. Lie to you constantly and frankly have no customer service skills. Deal with this business at a risk I will never have dealings with them again, an appalling company of untrustworthy people.”

Helpful Report

Posted 2 years ago

Good afternoon, Thank you for leaving us a review of your experience. We take all feedback on board at Chisholm Hunter and are constantly striving to improve the experience for our customers. Again, we apologise for the inconvenience. Please email help@chisholmhunter.co.uk should you need further assistance. Kind Regards, Chisholm Hunter.

Posted 2 years ago

“Order processed and purchased item delivered within a couple of days. Beautifully packaged and was the perfect gift. Value for money too. Will definitely have my custom again”

Helpful Report

Posted 2 years ago

Dear Pamela, Thank you for leaving this great feedback, we are glad to hear that your experience with Chisholm Hunter ran smoothly. We look forward to welcoming you back. Kind Regards, Chisholm Hunter

Posted 2 years ago

“Good service. Queries answered. Lovely quality jewellery.”

Helpful Report

Posted 2 years ago

Dear Myra, Thank you very much for the great feedback. We are glad that your experience with Chisholm Hunter ran smoothly. If we can help in the future, please just get in touch. Regards, Chisholm Hunter

Posted 2 years ago

“My order was dispatched and delivery Verde promptly. It was well presented and secure in its packaging Very pleased with this service”

Helpful Report

Posted 2 years ago

Dear Jacqueline, Thank you for taking the time to leave this great feedback. We are so glad to hear that your are happy with your order experience. If we can help any further, please don't hesitate to get in touch. Regards, Chisholm Hunter

Posted 2 years ago

“I have only used this company online once and it was easy to use and I found what I was looking for. The company stayed intouch and my item was delivered quickly, well packaged and really happy with overall experience.”

Helpful Report

Posted 2 years ago

Dear Frances, Thank you for getting in touch. I am very glad to hear that your process of ordering was an easy one and our delivery was swift. If we can help in the future, please just get back in touch. Regards, Michael

Posted 2 years ago

“Excellent item even better was in the sale great price quick delivery very happy with the item”

Helpful Report

Posted 2 years ago

Hello Charles, Thank you for your feedback, We are glad to hear that you are happy with your item and the delivery process. Kind regards, Chisholm Hunter

Posted 2 years ago

“Pleasant, helpful staff. Jewellery lovely and well presented. The recipient loved it.”

Helpful Report

Posted 2 years ago

Hello Helen, Thank you for taking the time to leave us such great feedback. We are happy to hear that the level of service you have received met your expectations, we will have this passed on. Regards, Chisholm Hunter

Posted 2 years ago

“Excellent service thank you”

Helpful Report

Posted 2 years ago

Hello Joanne, Thank you for the feedback, we are thrilled to hear that you have had great service with Chisholm Hunter, If we can help any further, please just get in touch. Regards, Chisholm Hunter

Posted 2 years ago

“Quick delivery. Beautiful bracelet very happy with purchase”

Helpful Report

Posted 2 years ago

Dear Laura, Thank you for taking the time to leave such great feedback, I am so happy to hear that you are happy with your bracelet. If we can help in the future at all, please just get in touch with us. Regards, Michael

Posted 2 years ago

“Great service, fast despatch and delivery.”

Helpful Report

Posted 2 years ago

Dear Customer, Thank you for your kind feedback. We are very happy to hear that the delivery of your order ran smoothly. Kind regards, Chisholm Hunter

Posted 2 years ago

“Very understandable website which is easy to use. Excellent prices and quality”

Helpful Report

Posted 2 years ago

Hello Steven, Thank you for your review, We are very glad to hear that you found our site simple and easy to navigate while placing your order. If we can help any further, please do not hesitate to get back in touch. Regards, Chisholm Hunter

Posted 2 years ago

“I order earing for my mum for her birthday on saturday special delivery, and i only receive them on wednesday and nobody retur my money for special delivery.”

Helpful Report

Posted 2 years ago

Hello Eveina, Thank you for taking the time to leave us a review, I am very sorry to hear that your parcel was not delivered when expected. May I ask you to get in touch with us via email - help@chisholmhunter.com and we can look further into this for you. Regards, Chisholm Hunter

Posted 2 years ago

“High quality earrings, the tone of gold is amazing. Looks so much more expensive”

Helpful Report

Posted 2 years ago

Hello Paul, Thank you for your review, we are very happy to hear that you are happy with your purchase. Kind Regards, Chisholm Hunter

Posted 2 years ago

“Collected a online purchase from Bluewater store, 1 item was unsuitable, the staff had no idea how to deal with it. I could not get a refund in store and had to wait for over an hour for a handwritten note saying I didn't leave the shop with the item. Two weeks later I got a call from the distribution centre saying my return was too late for a refund, when I explained that I had not returned the item the store had they apologised and said I could have my refund, the store staff did not add any explanation to the item returned just put it in an envelope and sent it back. So i suppose I was lucky the distribution staff bothered to trace me. Would never use the company again total nightmare.”

Helpful Report

Posted 2 years ago

Good morning, We are sorry that you have not enjoyed your Chisholm Hunter experience. Customer happiness is important to us and this is not standard practice for Chisholm Hunter. We are glad to hear that in the end everything got sorted out and you received your refund. We thank you for your feedback and we apologise for any inconvenience this may have caused. Kind Regards, Chisholm Hunter.

Posted 2 years ago

“Perfect product and fantastic customer service from staff”

Helpful Report

Posted 2 years ago

Good morning, Thank you for leaving a great review for us. We are glad you have had a great experience with Chisholm Hunter and that you are happy with the service received. If we can help you any further, please do not hesitate to get in touch with us and we will be delighted to help. Kind Regards, Chisholm Hunter.

Posted 2 years ago

Chisholm Hunter is rated 4.5 based on 3,497 reviews