Chisholm Hunter Reviews

Name: Chisholm Hunter
Address: 146 Argyle Street, 146 Argyle Street, Glasgow
Rating: 4.47

4.5 Rating 3,516 Reviews

86 %

of reviewers recommend Chisholm Hunter

Company Reviews

Metrics

4.5

Based on 3,516 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Chisholm Hunter 5 star review on 5th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent value for money bought 2 RADO watches!!”

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Posted 4 years ago

“I was a little disappointed how a £270 pair of cuff links were posted out in shabby ripped bubble wrapped envelope, I emailed but no one got back to me.”

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Posted 4 years ago

“A lovely store to visit. The staff are friendly and very helpful.”

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Posted 4 years ago

“Accurate discription, pictures, great price and fast delivery.”

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Posted 4 years ago

“Excellent service and good communications. Purchased at the time stores were closed and the sales advisor took the trouble to arrange photographs of the actual items to confirm condition. Competatively priced and would use again.”

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Posted 4 years ago

“Bad online service - still not resolved after four Months”

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Posted 4 years ago

“Good wesite and then good service in shop to alter strap.”

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Posted 4 years ago

“The bracelet was beautiful & looked exactly as pictured. Chisholm Hunter was very diligent & proactive about keeping me up to date with the delivery.”

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Posted 4 years ago

“Positive: Friendly Staff / item received in good order / competitive price. Negative: Lack of communication about delivery progress especially when it’s related to delays. Incomplete paper work in relation to the associated warranty certificate.”

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Posted 4 years ago

“Whilst the sales assistant was helpful - there was a group of Chinese ladies being assisted beside me and they were bartering for price and got the lowest price they asked for - as a regular Chisholm hunter customer was disappointed that I wasn’t offered discount particularly when website offered further 10% off diamonds - I will be taking my custom elsewhere in future”

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Posted 4 years ago

“Very professional service and very competitively priced. Would recommend.”

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Posted 4 years ago

“Excellent service online including a chat with sales advisor. A little unfortunate that the smart watch arrived sans charger, however same advisor dropped it off at my house the next day and whilst here kindly adjusted the bracelet.”

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Posted 4 years ago

“Not what I expected but you get what you pay for”

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Posted 4 years ago

“Good quick service”

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Posted 4 years ago

“Watch ordered via a third party cash back site that I use (Top Cash Back) on 12th May. Watch arrived very promptly and well packaged (so far so good). Cash back was not showing on Top Cash Back site so logged a missing claim. Claim has sat unchanged “action sitting with vendor” ever since. Emailed Chisholm Hunter 3rd July - no response. Called them 27th July and spoke to the very pleasant Alison who promised a call back. No call back so phoned again 3rd August “enquiry sitting with manager - Craig”. Not the end of the world - bigger things to worry about. Just a wee bit disappointing - especially from a Glasgow based company that has a reputation for quality.”

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Posted 4 years ago

“Excellent selection of watches, great service. Will be back for more!”

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Posted 4 years ago

“Absolutely fabulous service with brilliant communication and extremely helpful..”

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Posted 4 years ago

“Website is easy to use and even during covid-19, my parcel was delivered quickly and safely.”

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Posted 4 years ago

“Easy online ordering process, and item received within a matter of days. Excellent service.”

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Posted 4 years ago

“Great online customer service”

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Posted 4 years ago

Chisholm Hunter is rated 4.5 based on 3,516 reviews