Chisholm Hunter Reviews

Name: Chisholm Hunter
Address: 146 Argyle Street, 146 Argyle Street, Glasgow
Rating: 4.47

4.5 Rating 3,499 Reviews

86 %

of reviewers recommend Chisholm Hunter

Company Reviews

Metrics

4.5

Based on 3,499 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Chisholm Hunter 5 star review on 5th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service!”

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Posted 3 years ago

“A beautiful watch, which made his 40th birthday extra special. Thank you x”

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Posted 3 years ago

“Wasn’t explained to me that I was purchasing a display watch, handled by many, not what I expected paying nearly £6k for the privilege. I expected new out of the box !”

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Posted 3 years ago

“Excellent choice and service. First class communications too. Highly recommended.”

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Posted 3 years ago

“My friend is delighted with her gift. Thank you!!”

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Posted 3 years ago

“Lovely watches”

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Posted 3 years ago

“Easy website to use. Kept informed through email, Delivery was very prompt. Definitely use again, thank you.”

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Posted 3 years ago

“I had brilliant customer service from Chisholm Hunter. I was unable to see how to order the correct wrist size for a watch for my son. They were prompt to contact me to help rectify this. I was able to get it adjusted at a local jeweller and they will refund the cost. They also sent me a beautiful watch roll to keep the watch in. I could not be more satisfied by the way the company handled my review.”

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Posted 3 years ago

“Visted this store recently as I was looking for a wedding gift and Nikki has been an absolute star . She was so caring , positive and patient . This has been best possible customer service I have ever experienced . A massive thank you to her . ps ( your company cannot loose her at any cost )”

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Posted 3 years ago

“Excellent service and support.”

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Posted 3 years ago

“I would strongly recommend against using Chisholm Hunter. I spent almost £3,000 on a Rolex and when it arrived it had issues which they didn’t mention at all. They told me all watches are ‘sold as seen’, which is in fact illegal. Their listing mentioned nothing of the issues and I believe they deliberately hid them, knowingly selling damaged pieces. Throughout a week of emails and calls they have let me down time and time again, no matter who I spoke to. There are many other pre-owned watch sellers online, I would suggest spending your money elsewhere as this has been a disaster from start to finish. I wouldn’t trust their stock, who knows what is wrong with it. I said I was happy to have the problems sorted at a reputable jewellers if they reimburse the cost (we are talking £200 here), unfortunately they would rather turn off future customers and existing ones instead.”

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Posted 3 years ago

“The watch I initially bought turned out to not be in stock but your staff contacted me immediately and helped with choosing another, providing alternatives & changing the payment with ease. Thanks to Alessandro for his help!”

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Posted 3 years ago

“Very disappointed in the returns process! Lost a loyal customer here!”

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Posted 3 years ago

“Great service, great products and delivered when they said the would.”

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Posted 3 years ago

“Very pleased with the sapphire & diamond bracelet I purchased. It arrived very promptly, well packaged in a lovely box. It’s good quality, very robust and a lovely piece of jewellery”

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Posted 3 years ago

“Dealing with this company for over 6 weeks with regards to them buying my Rolex. Absolutely shambolic chain of events which has ended up costing me money and a vast amount of wasted time. Terrible communication false promises and an offer that never came to fruition, never again!”

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Posted 3 years ago

“Everything was great from telephone, live chat and online order and arrival.”

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Posted 3 years ago

“Good price. Quick service Well packed with a surprise watch roll thrown in which the wife was delighted with. Only problem was the email each day asking if I had forgotten something in my basket despite me purchasing it. Minor irritation glitch. The one saying it was on its way was fine. Getting a little bored of being asked to write a review on everything I buy online but in this case I am happy to say well done and thank you.”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“Very good customer service from the manager Luke, definitely recommend”

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Posted 3 years ago

Chisholm Hunter is rated 4.5 based on 3,499 reviews