Chisholm Hunter Reviews

Name: Chisholm Hunter
Address: 146 Argyle Street, 146 Argyle Street, Glasgow
Rating: 4.47

4.5 Rating 3,495 Reviews

86 %

of reviewers recommend Chisholm Hunter

Company Reviews

Metrics

4.5

Based on 3,495 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Chisholm Hunter 5 star review on 5th December 2024

Anonymous

Anonymous // 01/01/2019

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“Excellent service”

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Posted 2 years ago

“Quick delivery, well packaged, good price.”

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Posted 2 years ago

“Really good experience, from placing the order to the delivery , a plus with payment plans and a really good discount.”

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Posted 2 years ago

“Efficient service, quality product at value price”

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Posted 2 years ago

“Good service and quick delivery!”

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Posted 2 years ago

“Had a really good experience with Luke from the Falkirk Scotland store. Really helpful and I had a couple issues that he fixed no bother.”

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Posted 2 years ago

“I am realy happy”

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Posted 2 years ago

“Product excellent. Did not arrive in time for Xmas and tracking service from Royal Mail was not helpful.”

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Posted 2 years ago

“Delighted with my purchase from Chisholm Hunter, which arrived promptly and securely packaged . Will certainly purchase from them again.”

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Posted 2 years ago

“My daughter loves her earrings”

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Posted 2 years ago

“The ring is beautiful Thank you”

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Posted 2 years ago

“Excellent sealer, highly recommended”

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Posted 2 years ago

“Best service - on time Delivery - very good collection of watches”

Chisholm Hunter 5 star review on 31st December 2022

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Posted 2 years ago

“Our ring was delivered in a timely fashion and although we needed to change the size, the support has been prompt and attentive.”

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Posted 2 years ago

“Absolutely scunnered with Chisholm Hunters customer service. Both in store and head office. My partner bought a ring on the 21st Dec. Was not told he could not return said ring. An engagement ring which he told the sales assistant was a surprise. I went into the shop in Argyle arcade in Glasgow to be belittled by a member of staff asking if my fiance had got his jumper for Christmas in a fire sale! She said why you bringing it back. I explained to her that I couldn't wear the metal that was in the ring ( fiance not aware) she said that's a bit sad that your doing that, then I proceeded to explain again the reasons to which she said that was a bit embarrassing! I called the fort and the manager said she could exchange it I explained the situation again and also said I was just looking for a refund after the way I had been spoke to and the manager said that they havr never ever refunded. I asked to escalate it and she told me that her area manager was on a day off and she didn't want to bother him and she would give me customer service number. I called customer service and spoke to Rachel who was very understanding and said she would speak to someone and get back to me at quater to the hour. She never got back to me. I called back 4 times to be told she wasn't at her desk. Eventually someone said Rachel said the regional manager will call you tomorrow morning. I still have not received that call. I have also contacted customer services this afternoon and the lady told me she would call me back in 2 mins, I'm still waiting. I work in customer service and I will never ever use this company again.”

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Posted 2 years ago

“Great service, great price.”

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Posted 2 years ago

“Great service and product with very prompt delivery.”

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Posted 2 years ago

“I have used this jewellery store a few times and cannot fault any part of the service. Nothing is ever too much trouble and the Bluewater branch went above and beyond to make my wife's Christmas that little bit more special. Thanks again. Top service and staff”

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Posted 2 years ago

“Bought a watch was given an x display one that was scratched. When I took it back she said it could be replaced with another x display I was not happy about that because it could have damage as well. She said stainless steel gets scratched anyway. If I buy something new I would expect it to be new with not a mark on it. Watches don't get scratched if they are treated with care. Very cheeky and unpleasant I thought won't be back.”

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Posted 2 years ago

“Goods were received quickly and on the expected day. Chain is slightly thinner than expected”

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Posted 2 years ago

Chisholm Hunter is rated 4.5 based on 3,495 reviews