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Chisholm Hunter Reviews

4.5 Rating 3,500 Reviews
86 %
of reviewers recommend Chisholm Hunter
4.5
Based on 3,500 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Chisholm Hunter Reviews

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Very disappointed with customer service - I had to make several calls to chase up my order. First time it was lost and they couldn’t find the order but I was given no notification of this. Frustrating that as the customer I had to chase them up and keep on their case as this item was a birthday gift - probably wouldn’t shop with them again
Helpful Report
Posted 3 years ago
Expensive piece of jewellery broke on the first day of wearing/ without any obvious cause! Enquiry made with customer service about quality of piece- no reassurances offered or made!
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Posted 3 years ago
Great - fast service and quality item. Plus it was a great place and elsewhere was out of stock! 5*s
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Posted 3 years ago
Really good service - great correspondence - Top quality products
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Posted 3 years ago
Very pleased with delivery and watch.
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Posted 3 years ago
Present for our granddaughter. She was delighted. Fast & efficient delivery & service. Thank you.
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Posted 3 years ago
Good quality product & good customer service from CH
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Posted 3 years ago
Rapid delivery, lovely product, convenient payment terms.
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Posted 3 years ago
Arrived promptly, exactly as ordered. Recommended!
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Posted 3 years ago
Item received as described in the time frame as stated.
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Posted 3 years ago
Earrings came on time, lovely Aqua Marine stones, not to small
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Posted 3 years ago
Excellent service.very pleased with my purchase.
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Posted 3 years ago
Quick delivery and happy with item
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Posted 3 years ago
Very helpful and friendly - went above and beyond to help me get a gift wrapped and sent out
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Posted 3 years ago
The entire failure to properly confirm my order and receipt of payment and complete lack of support or follow up from your customer services team was nothing short of appalling. I would never order another watch from Chisholm Hunter.
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Posted 3 years ago
Very pleased with the watch and promp customer service .
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Posted 3 years ago
A hassle free purchase, good communication and quick delivery. Many thanks!
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Posted 3 years ago
Weren’t great at responding to emails, took 2 days to respond! Not a great service when your spending over £1000 on something and when I requested a call regarding how a can get my strap adjusted your colleague on the phone couldn’t give me an answer and told me to email regarding this
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Posted 3 years ago
Recently ordered earrings for my daughter’s birthday.I was a bit reluctant to order jewellery on line as frightened it wouldn’t arrive safely or on time,happy to say it did arrive in less than a week and was well packaged too,great service Thank you CH From AK
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Posted 3 years ago
Beautiful watch and excellent delivery service. The only reason I am giving it 4 stars instead of 5 is I provided a size as per the instructions and the watch arrived way too big. We had to remove links ourselves.
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Posted 3 years ago
Chisholm Hunter is rated 4.5 based on 3,500 reviews