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Chisholm Hunter Reviews

4.5 Rating 3,490 Reviews
86 %
of reviewers recommend Chisholm Hunter
4.5
Based on 3,490 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
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Before you buy diamonds . Ask them to let you see the diamonds under UV light(their little magnifies have this option). I purchased 2 rings(sale price £5000/£2000) Plus 2 bracelets sale price £5000 each. They GLOW green. This indicates cheap diamonds. There are 3 diamonds on one of my rings that are pure green, they actually look like pieces of plastic under UV light. From what I gather, these SHOULD NOT be used for jewellery. Cheap as chips comes to mind!!! Puts me in mind of Ratners. They show you the jewellery under nice shiny lights, makes them sparkly. Only once you see quality jewellery against theirs do you realize "they ain't that sparkly
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Posted 1 month ago
Put my Tag watch in 3 years ago for a service - recently put it into a Tag dealership for a new battery. Sent to Tag for replacement- got a report back from Tag to say movement was not a Tag and had been replaced with a poor substitute - watch no longer a Tag and they refused to deal with it. Hunter Chisholm denied it was them despite, through an SAR, having a workshop worksheet saying they had changed it. Been met with nothing but lies and ignorance since in trying to get them to make amends. Don’t trust them..
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Posted 1 month ago
Staff in the shop were lovely and I'd advise them all to leave. But , do not deal with this company, they are a complete bunch of amateurs!
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Posted 1 month ago
Ordered a ring which was too small. They happily exchanged it and sent out a different size. Acknowledged when they received my return. Great to deal with.
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Posted 1 month ago
Proposed to...said yes ring did not fit..arrived at Aberdeen store with partner to order a new ring as the original did not fit. We were made to feel like royalty prpsseco coffee offered and much appreciated. Ring sized and told that we would be called when the new ring was ready to collect. My partner lee mckay had such phone call the day before collection 19/12/24 and confirmed with Mr McKay that the ring was ready to collect. I then arrive at the shop said what I was advised to say by the previous staff. I was asked to take a seat. After discussing things with a colleague they cleark approached me to ask further questions...which I answered clearly and correctly. I was asked to take a seat at the comnunal area after purchasing a very expensive engagement ring from your premises. I waited 10 minutes after being asked my name numerous times and the name of my partner which I was not surprised with. After answering My full name My partners full name Address And after my partner calling me to confirm that my ring was ready to collect.....from your Aberdeen branch I was delighted to have my engagement ring and show or off with pride. Unfortunately this was not to be. I did not have the same welcome that I had experienced before with my partner. When asked by my partner after my experience....I do not want to collect my engagement ring after my second experience with chisholm Hunter, and have asked my partner to collect on my behalf
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Posted 1 month ago
Very pleased , arrived promptly and beautifully packaged . Really happy with the bracelets
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Posted 1 month ago
A very pleasant experience. Service as it should be. The staff couldn’t have been nicer.
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Posted 1 month ago
Great experience. The range of products is good and the delivery was quick.
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Posted 1 month ago
Got the watch for my partner as a Christmas gift Great price and arrived within days . Thankyou
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Posted 1 month ago
Speedy delivery and fantastic quality
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Posted 1 month ago
excellent service thank you
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Posted 1 month ago
Delivered quickly. Earrings look lovely but for Christmas present so can't comment further.
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Posted 1 month ago
Parcel arrived very quick and it was boxed up very nice
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Posted 1 month ago
A lovely product that the wife will love.
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Posted 1 month ago
When my order went through there was a delay Chisholm Hunter kept me informed every step of the way on ordered direct from Gucci which I received in plenty time for xmas
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Posted 1 month ago
I like Chisholm Hunter because they are competitively priced, and Scottish, and when I order the wrong watch like I did (doh), they have great customer service that responds quickly and helpfully. That's what I want from retail.
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Posted 1 month ago
Excellent quality at competitive prices. Very quick dispatch time, very happy with my purchase. Thank you Chisolm Hunter! =D
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Posted 1 month ago
delivered quickly, well packaged. Great service.
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Posted 1 month ago
Treated my wife in the Silverburn shop and it was easy shopping. No pressure and just pleasant service as usual.
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Posted 1 month ago
I recommend this company .
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Posted 1 month ago
Chisholm Hunter is rated 4.5 based on 3,490 reviews