Chisholm Hunter Reviews

Name: Chisholm Hunter
Address: 146 Argyle Street, 146 Argyle Street, Glasgow
Rating: 4.47

4.5 Rating 3,492 Reviews

86 %

of reviewers recommend Chisholm Hunter

Company Reviews

Metrics

4.5

Based on 3,492 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Chisholm Hunter 5 star review on 5th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely pair of Georg Jensen earrings. Quick delivery, great service. Highly recommended.”

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Posted 6 months ago

“Well packaged and quick delivery”

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Posted 6 months ago

“Very helpful and professional service. Received purchase promptly, securely and beautifully packaged.”

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Posted 6 months ago

“I bought a watch. The service I have received. Was Good, professional and very efficient. I couldn't fault it.”

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Posted 6 months ago

“Good price for the item I was looking for, and service delivered as promised. Communications and updates on despatch and delivery could have been better. But overall very good. Thank you.”

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Posted 6 months ago

“Item delivered quickly and packaged very well which is good as it is for a gift”

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Posted 6 months ago

“Great price, easy to navigate website and delivered with speed.”

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Posted 6 months ago

“fast delivery and well wrapped. Pleased with watch. All good....”

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Posted 6 months ago

“Web site was excellent and the item arrived the following day. I was extremely impressed with Chisholm Hunter at evey stage of the process and will definitely use them again in the future.”

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Posted 6 months ago

“Lovely company”

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Posted 6 months ago

“Taking so long to get delivered”

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Posted 6 months ago

“From walking in and browsing to walking out with our perfect weddings bands. My fiance and I have been looking for months for our perfect bands and walked in to this stunning store in Chester and greated by one of the most polite staff we had the pleasure of meeting. Marie offered us a drink and a seat at a table to discuss designs. We had no intentions of purchasing anything just looking as yiu do but marie was incredibly patient, knowledgeable and understanding of budget. The level of professionalism was amazing. Expert advice on which was best and which best suited, Marie made us feel right at home. Maybe more staff need to be trained like this wonderful you lady. We purchased and our rings where sent for sizing. From the moment we sat down to the moment we recieved our ring was a fantastic level of service. Will 100 percent return for any other jewellery we may need or want.”

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Posted 6 months ago

“Service was great and it was beautifully packed, Thanks”

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Posted 6 months ago

“Really good price for the watch I wanted and have been looking for for a little while. Really speedy delivery.”

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Posted 6 months ago

“Good service, quick delivery”

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Posted 6 months ago

“In November 2022 my husband purchased three rings for myself, our daughter and daughter in law, with money he received as part of an inheritance from his mother. At the time of purchase I wrote a 5 star review on the customer service we received, which was at the time excellent. However, I now find myself writing another review, this time only 1 star, the reason being that my daughter’s diamond ring lost 4 of the diamonds a few months ago. As said daughter lives in Cornwall, she took the ring to a local reputable jewellers to ask if they could replace the diamonds. The jeweller said he would send the ring to their workshop for an estimate, when she returned for their result, he said he was sorry to have to inform her that the ring was very poorly made and therefore could not be repaired, but would have to be remade as the claws holding the diamonds in place were inadequate. My daughter asked if there was any way she could have damaged the ring herself and was told that this was not possible as it wasn’t damage causing the problem, but poor manufacture of the ring in the first place. He suggested she return the ring to Chisholm Hunter, together with a covering letter he was prepared to supply explaining just what was wrong with the ring. I emailed Chisholm to explain what had happened, I have to say the rather curt reply I received wasn’t what I expected from a reputable company. Firstly it sounded like they hadn’t understood a word I had written and secondly i had the impression that English wasn’t the writers first language, as it was very badly written in my opinion. They suggested returning the ring, but would not accept a third party’s opinion, which I suppose is fair enough. My daughter returned the ring, and offered to send photos of the ring from the day she received it and after the stones had fallen out, which clearly showed on the first photo that the claws weren’t adequate. However, the final reply she had from Chisholm suggested their workshop said that the ring had been badly damaged with the result that the stones had dropped out, but offered to repair it for £500. We told our daughter to have her ring returned and we would pay her local jeweller to remake the ring if they were prepared to do so, we were certainly not putting any more business their way, and will not now be recommending Chisholm Hunter to anyone in the future.”

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Posted 6 months ago

“I've only used Chisholm Hunter once and the service was fantastic. I would thoroughly recommend them”

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Posted 7 months ago

“We collected an online order from the Bluewater brach. We had a long list of questions regarding the sizing of the watch that we ordered. The team was professional, knowledgeable, friendly and remained very patient dealing with our queries. The watch is stunning and the overall service was excellent. Highly recommended jeweller.”

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Posted 7 months ago

“Very Happy with the purchase. Product came with well packaged.”

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Posted 7 months ago

“Fabulous jewellers. Have bought a couple of pieces for special presents for my daughter and certainly not disappointed. Send rapidly and securely. Will highly recommend for 5* service.”

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Posted 7 months ago

Chisholm Hunter is rated 4.5 based on 3,492 reviews