Chisholm Hunter Reviews

Name: Chisholm Hunter
Address: 146 Argyle Street, 146 Argyle Street, Glasgow
Rating: 4.47

4.5 Rating 3,499 Reviews

86 %

of reviewers recommend Chisholm Hunter

Company Reviews

Metrics

4.5

Based on 3,499 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Write Your review

Tell us how Chisholm Hunter made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Chisholm Hunter 5 star review on 5th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great delivery time, great packaging and presentation”

Helpful Report

Posted 3 years ago

“I bought a ring for my wife online as a surprise, she had seen it at the Bluewater store but I didn't want her to know. Unfortunately, I got the wrong size. Went into the bluewater store to change it and the service was fantastic couldn't have been more helpful.”

Helpful Report

Posted 3 years ago

“Wanted to surprise my daughter with a ring for Christmas only problem being was I wasn't sure of her ring size. Sent for the size from one of her rings only to find that it was too big. I returned it for a size down & received it within a week. Unfortunately it wasn't the right size so again had to return it. Received an email notifying me that they had received it. The customer service is excellent and I would definitely shop here again.”

Helpful Report

Posted 3 years ago

“Very happy with their service both in local shop and online.”

Helpful Report

Posted 3 years ago

“Fast delivery and outstanding quality”

Helpful Report

Posted 3 years ago

“Early problems with delivery pre Christmas were well resolved online and in our local CH shop”

Helpful Report

Posted 3 years ago

“Beautiful bracelet fast delivery really pleased”

Helpful Report

Posted 3 years ago

“Awful service! From being told at point of purchase I could return or exchange an item, to then reading the policy on a printed receipt (none of which is stated on the email receipt) that you can only exchange for store credit. Long story short I was told under no circumstances will they refund, this should reall be clearly stated on all receipts if not on a giant sign at the shop door”

Helpful Report

Posted 3 years ago

“Excellent product and service”

Helpful Report

Posted 3 years ago

“Polite & friendly staff. Prompt delivery well presented”

Helpful Report

Posted 3 years ago

“I have already done this review!!”

Helpful Report

Posted 3 years ago

“Product and service was up to expectation.”

Helpful Report

Posted 3 years ago

“Just disappointed they do not do refunds I received a bracelet from my husband but it was to small and did not need anything else was told under NO CIRCUMSTANCES they give refunds”

Helpful Report

Posted 3 years ago

“Very happy with the watch I bought for my son from Chisholm Hunter. Their selection of watches is fantastic, I might have to treat myself next time.”

Helpful Report

Posted 3 years ago

“Beautiful compact mirror ,well packaged ,very happy with it”

Helpful Report

Posted 3 years ago

“I ordered a ring from this company for my granddaughter for Christmas, so couldn’t review before. She was really pleased with the design and finish. I was really pleased with the quick delivery and quality of the ring when it arrived. I would have no qualms about ordering from them again.”

Helpful Report

Posted 3 years ago

“I purchased a watch that didn’t work so took it to your shop in Leeds they had it over night still didn’t work so had to send it to your work shop in Scotland you were supposed to send me pre paid envelope or parcel so I could send it back that never came your workshop said there’s no movement on the watch and it’s got to go to the suppliers for them to have a look at so you couldn’t offer me a refund or exchange watch so not very happy with service at all”

Helpful Report

Posted 3 years ago

“Excellent service.”

Helpful Report

Posted 3 years ago

“No issue with supply though my Tissot Automatic watch keeps stopping, even when wound and with movement.”

Helpful Report

Posted 3 years ago

“A company you can trust. To order was easy and the service was efficient. I had to ask for a refund: no problem.”

Helpful Report

Posted 3 years ago

Chisholm Hunter is rated 4.5 based on 3,499 reviews