Chisholm Hunter Reviews

Name: Chisholm Hunter
Address: 146 Argyle Street, 146 Argyle Street, Glasgow
Rating: 4.47

4.5 Rating 3,492 Reviews

86 %

of reviewers recommend Chisholm Hunter

Company Reviews

Metrics

4.5

Based on 3,492 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Chisholm Hunter 5 star review on 5th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product, excellent service, excellent postage.”

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Posted 5 months ago

“Very happy. Swift service, ordered as a birthday present and it arrived in plenty of time. Great price and very happy.”

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Posted 5 months ago

“excellent prompt service”

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Posted 5 months ago

“Repaired existing rings to very high standard and rebuilt an engagement ring. Staff in Warrington branch all informative, professional and friendly. Paula great to deal with”

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Posted 5 months ago

“Good company, priced right, easy pay, delivery great.”

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Posted 5 months ago

“Quick and safe delivery, clear and easy to navigate website. Very happy with purchase”

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Posted 5 months ago

“Really fast service. Everything was processed so quickly. Definitely recommend this company”

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Posted 5 months ago

“Brilliant service and delivered watch the next day will be using again for my next watch pink dial Tudor hopefully”

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Posted 6 months ago

“Excellent service, I received my beautiful ring within a couple of days of ordering it, along with a little hand written note thanking me for choosing the company! It is no wonder that this highly professional company has been going since 1857. My ring was purchased by money family contributed for my 60th birthday, and is a beautiful reminder of a special birthday. Thank you.”

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Posted 6 months ago

“Ordered a silver bracelet which is lovely , communication and update about order good . Arrived as indicated and looks great”

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Posted 6 months ago

“Extremely pleased with my purchase. The watch is so elegant and understated and hopefully will give many years of service.”

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Posted 6 months ago

“Excellent service, great choice of items, good communication and fast and secure delivery. My shop of choice.”

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Posted 6 months ago

“Today I purchased a Longines watch over the phone from CH Nottingham.The service I received from Gina was exceptional,polite,profesional and efficient,My watch is due to arrive with me tomorrow, less than 24hrs after ordering.Thankyou”

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Posted 6 months ago

“Do not buy from here! I purchased a Tissot watch and returned it in all it's original packaging with the security tag still attached. Chisholm Hunter then told me they couldn't process my refund as I hadn't returned a tiny little card that was enclosed in the package. The card was handwritten and had the watch number on. The watch number is on the back of the watch so I'm sure they could just make another card. The whole returns process was a bit convoluted, you had to email them requesting a refund, then they email you encouraging you to exchange for another item. Then they email you a returns form you have to print. Not everyone has a printer! So they obviously aren't keen on observing consumer rights and giving out a refund and are trying to make the process difficult. Also I had to pay around £9 to return the item via royal mail. I'd bought two watches from two different merchants as I wanted to try them on in real life and the watches I liked were both stocked by different merchants. The watch I kept I had ordered directly from Tissot. If you're considering buying online I'd advise you to avoid this company.”

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Posted 6 months ago

“Website states: "Order before noon (Monday to Saturday) for next-day delivery" Ordered before 9am on Friday morning expecting a watch on Saturday. Never received a dispatch confirmation so contacted online chat at 4pm on Saturday. Was advised it would be dispatched on Monday for delivery on Tuesday. So if you need your product promptly I suggest you shop somewhere with more reliable delivery times. Edit: Chisholm Hunter actually phoned to apologise for the misleading info on the website and offered a gesture of goodwill to compensate. Product was as expected and price identical to other stores so updated review to 4 stars.”

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Posted 6 months ago

“Fast delivery great watch and fantastic service!”

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Posted 6 months ago

“Great customer service and after sales.”

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Posted 6 months ago

“amazing place to order fast delivery product packed really well”

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Posted 6 months ago

“Montblanc pen arrived quickly and well-wrapped. Delighted with price and service.”

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Posted 6 months ago

“Superb service. Would definitely buy again. I love the personal touch on the extra QC checklist on delivery of my watch. Just adds to the professional experience.”

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Posted 6 months ago

Chisholm Hunter is rated 4.5 based on 3,492 reviews