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Chisholm Hunter Reviews

4.5 Rating 3,500 Reviews
86 %
of reviewers recommend Chisholm Hunter
4.5
Based on 3,500 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Chisholm Hunter Reviews

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A bit of a nightmare purchase to be honest, was sent the wrong watch. They sent me a pre-paid return label which didn’t cover the cost of postage so I ended up having to pay out over £11 to return the item I was sent in mistake. They said they would refund me the cost, but didn’t. Beautiful watch when I received the right one but wish I had bought it from a different store to have saved the stress.
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Posted 3 years ago
Great and easy to purchase beautiful watch
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Posted 3 years ago
I was very impressed with this company. Not used them before. They checked my post code by calling me as there was an issue with it. Was good they did as my new watch could’ve gone astray otherwise! Delivery was also quick. The designer watch I received is genuine and is lovely - and the discounted price offered was brilliant which prompted me to purchase it with this jeweller. Also offered on 3 flexible payments options. I shall use them again if this standard remains!
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Posted 3 years ago
Really prompt delivery. High quality packaging - I love my watch.
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Posted 3 years ago
Do not use. The product was incorrectly advertised on the website. There was a significant level of back and forth, to only be told they do not have the product. Refund was EVENTUALLY obtained after NUMEROUS emails. Client Care was poor. I would not recommend or ever purchase from here!
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Posted 3 years ago
Very good service
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Posted 3 years ago
I bought a lovely Longines watch which was at a great price compared to other retailers. The only problem was it was delivered with a flat battery. However, Chisholm Hunter arranged to provide me with a new watch - which took a few weeks due to Covid-19. So all's well that ends well.
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Posted 3 years ago
Excellent product Not the best packaging Excellent product certificate of authenticity, but I had to ask for them. Very good on the phone though
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Posted 3 years ago
Chisholm Hunter has very poor customer service. I have sent emails about a return that have never been replied to, yet I revive marketing emails from them daily. I spoke to a woman from there customer service team who told me everything she could do to help over the phone but never carried it out and never emailed me the returns form. I am very disappointed to be have been chasing this up for 6 weeks now and still not resolved. Will never use this company in future.
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Posted 3 years ago
Jorden at the Inverness store. Was very attentive.
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Posted 3 years ago
Delighted with the earnings, good value for money.
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Posted 3 years ago
Purchased a watch on line, had great service and prompt delivery. Item is perfect. Long gines watch for my husband on our 40th wedding anniversary.
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Posted 3 years ago
Fine jewellery and excellent speedy delivery!
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Posted 3 years ago
I recently bought a ring from Chisolm Hunter,it was excellent quality,fitted perfectly,delivered promptly. Really excellent service.
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Posted 3 years ago
I bought a Beautiful Diamond Necklace for my Daughter's Birthday, she absolutely loves it. I will definitely be buying from Chisholm Hunter again. I have recommended this Beautiful Jewelry to all my friends and family. Wonderful service.
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Posted 3 years ago
Excellent service
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Posted 3 years ago
Poor delivery service on first delivery second late as well still at sorting office awaiting return
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Posted 3 years ago
Very efficient, goods arrived on time. Availability good and price competitive
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Posted 3 years ago
Beautiful products, excellent photos on website, brilliant communication, easy ordering and secure payment. Brilliant, would not hesitate to use again.
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Posted 3 years ago
Really happy with delivery times and communication. Necklace was beautiful and my friend loved it!
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Posted 3 years ago
Chisholm Hunter is rated 4.5 based on 3,500 reviews