Chisholm Hunter Reviews

Name: Chisholm Hunter
Address: 146 Argyle Street, 146 Argyle Street, Glasgow
Rating: 4.47

4.5 Rating 3,496 Reviews

86 %

of reviewers recommend Chisholm Hunter

Company Reviews

Metrics

4.5

Based on 3,496 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Chisholm Hunter 5 star review on 5th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent quality”

Helpful Report

Posted 2 years ago

Dear Jackie, Thank you so much for your review. We are so happy to hear that you are pleased with your item. We look forward to seeing you again. Kind Regards, Chisholm Hunter

Posted 2 years ago

“Beautiful product and great quality. Delivery was very quick and lovely packaging”

Helpful Report

Posted 2 years ago

Dear Vicki, Thank you so much for taking the time to leave us a review. We are so happy to hear that you had a great order experience. Please get in touch should you need anything further. Kind Regards, Chisholm Hunter

Posted 2 years ago

“Excellent packaging, very fast delivery, bought my dream watch for amazing value! I can't see a reason to not recommend this store to my friends. Just great 😀.”

Helpful Report

Posted 2 years ago

Dear customer, Thank you so much for your feedback. We are thrilled to hear that you are happy with your new watch and delivery. We appreciate your recommendation! We look forward to seeing you again. Kind Regards, Chisholm Hunter

Posted 2 years ago

“I saw the watch on line. Chisolm Hunter had a great price so i placed my order. I received emails of confirmation and progress. It arrived quickly and in perfect condition. I've also purchased from their stores and always received impeccable value and service.”

Helpful Report

Posted 2 years ago

Dear George, Thank you so much for this great feedback. We are glad to hear that you had a brilliant customer journey. We look forward to welcoming you back soon. Kind Regards, Chisholm Hunter

Posted 2 years ago

“Friendly professional service”

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Posted 2 years ago

Dear Nick, Thank you so much for your feedback. We are thrilled to hear that you are happy with the service received. We look forward to seeing you again. Kind Regards, Chisholm Hunter

Posted 2 years ago

“The order was processed and delivered quickly. However, there was no follow up on an email sent to the help@ address which was disappointing.”

Helpful Report

Posted 2 years ago

Dear N Weston, Thank you for getting in touch, we are sorry to hear that your you are not happy with our after sale service, we take all feedback on board and are constantly trying to improve our customer journey. Wishing you a great weekend. Regards, Chisholm Hunter

Posted 2 years ago

“Had ordered 2 item only received 1 item still waiting”

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Posted 2 years ago

“Have not received my order awatch”

Helpful Report

Posted 2 years ago

Dear Sean, Thank you for your review. We can see that your order was delivered today. Please send us an email at help@chisholmhunter.co.uk if you haven't received it. You can also call us on 03332101857. Kindest regards, Chisholm Hunter

Posted 2 years ago

“Extremely pleased with the watch - prompt delivery - extremely well packaged and very well presented - excellent. I am very impressed with the item and the service.”

Helpful Report

Posted 2 years ago

Dear David, Thank you so much for your feedback. We are thrilled to hear that you are happy with your new watch and order experience. We look forward to seeing you again. Kind Regards, Chisholm Hunter

Posted 2 years ago

“The watch I ordered was noted as ex Display But had a significant scratch on the bezel It was so visible I cannot imagine it was not seen prior to sending to me”

Helpful Report

Posted 2 years ago

Dear Peter, Thank you for taking the time to get in touch with us. Customer happiness is important to us and we are very sorry to hear that you have had a bad experience. In order to look into this further for you, may I ask you to contact us on help@chisholmhunter.com Thank you for your time, Regards, Chisholm Hunter

Posted 2 years ago

“Bought Nomos Tangente Neomatik in Black Friday sale. Excellent price. Delivered in 2 days. Watch well packed. Can't ask for more.”

Helpful Report

Posted 2 years ago

Dear Andrew, Thank you so much for your feedback, it means a lot to us. We are glad you enjoyed your Chisholm Hunter experience. We look forward to seeing you again. Kind Regards, Chisholm Hunter

Posted 2 years ago

“Online chat was very helpful. However the after having discussed removal of the links so the the watch bracelet would fit my wrist I was astonished to learn that this would negate your returns policy. Crazy, as long as the watch is returned with the links, why would you not accept return?? I am happy with the watch . But now I have the fag of having to go to one of your stores to adjust the bracelet. Pain in ar*e for me and no doubt the store also. So I fact buying online was a waste of time. I might as well have gone to a shop and done the whole deal in one hit”

Helpful Report

Posted 2 years ago

Dear Tony, Thank you so much for your review, we take all feedback seriously and we are constantly trying to improve our service for a great customer journey. We are sorry to hear that your Chisholm Hunter experience wasn't excellent. Please get in touch should you need further assistance. We look forward to seeing you again. Kind Regards, Chisholm Hunter

Posted 2 years ago

“Excellent”

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Posted 2 years ago

Dear Paulina, Thank you so much for your great feedback. We look forward to seeing you again. Kind Regards, Chisholm Hunter

Posted 2 years ago

“First class ,would well recommend”

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Posted 2 years ago

Dear Terence, Thank you for taking the time to leave this review, we appreciate the recommendation! We look forward to seeing you again. Kind regards, Chisholm Hunter.

Posted 2 years ago

“Lovely earrings with excellent service, thankyou.”

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Posted 2 years ago

Dear Angela, Thank you for getting in touch with us and leaving this great feedback. We are glad to hear that your experience with Chisholm Hunter ran smoothly. We look forward to helping you again. Kind Regards, Chisholm Hunter

Posted 2 years ago

“Speedy delivery and easy ordering 👏👏👏”

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Posted 2 years ago

Dear Ian, Thank you for nice review. We are glad you have enjoyed your order experience. We look forward to welcoming you back. Kind Regards, Chisholm Hunter.

Posted 2 years ago

“Item ordered was nice and was as described. Problem I had was with delivery. Paid for express delivery as needed item quickly. Next day had to email them as still hadn’t received a despatch email. Item was to be delivered next day (2 days after ordering). DPD then did not delivery parcel and didn’t receive it until the Monday (ordered thurs). So beware of using express delivery. I know this was maybe outwith their control but should look at which company they use for delivery. My receipts all said Royal Mail delivery which would have been better .”

Helpful Report

Posted 2 years ago

Dear customer, Thank you so much for your feedback, we are sorry to hear that you are not happy with your order experience. Customer happiness is important to us and we appreciate your feedback. Please let us know if there is anything else we can assist you with. We look forward to seeing you again. Kind Regards, Chisholm Hunter

Posted 2 years ago

“Excellent service. Delivered early.”

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Posted 2 years ago

Dear Paul, We are glad you have enjoyed your order experience and we hope you love your product. Please get in touch should you need anything further from us. Kind Regards, Chisholm Hunter.

Posted 2 years ago

“Fair pricing, well packaged and quick delivery. Very happy.”

Helpful Report

Posted 2 years ago

Dear Hugh, Thank you for taking the time to leave us review. We are glad you have enjoyed your order experience and we hope you love your product. We look forward to welcoming you back. Please get in touch should you need anything further from us. Kind Regards, Chisholm Hunter.

Posted 2 years ago

“Went to get my wife’s engagement ring sized, told it couldn’t be which we naively accepted. Ended up getting the diamonds from the original ring put into a new ring. We find out c2 years later that the original ring could have been sized, which Chisholm Hunter have now agreed, along with two independent jewellers. They won’t provide any compensation despite the fact they conned us into buying a new ring by lying and saying the original ring couldn’t be sized. To make matters worse a stone has now fell out of the new ring as it has been poorly designed and made. I note we aren’t the only customer to suffer from this. Shock horror Chisholm Hunter state we have damaged the ring. The CEO claimed he would personally investigate and reply. Never had one response from him. This company has no idea what good customer service is but are top drawer at lying and conning customers and then conveniently claiming they didn’t say what they did. Stay well clear.”

Helpful Report

Posted 2 years ago

Chisholm Hunter is rated 4.5 based on 3,496 reviews