Chisholm Hunter Reviews

Name: Chisholm Hunter
Address: 146 Argyle Street, 146 Argyle Street, Glasgow
Rating: 4.47

4.5 Rating 3,498 Reviews

86 %

of reviewers recommend Chisholm Hunter

Company Reviews

Metrics

4.5

Based on 3,498 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Chisholm Hunter 5 star review on 5th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Swift service, and a very keen price on the watch I bought.”

Helpful Report

Posted 2 years ago

Good afternoon, Thank you so much for leaving us a great review, we really appreciate it. We are very happy to hear that you love your new watch and we hope it brings you years of joy. We look forward to welcoming you back with us soon. Please get in touch should you need any further assistance. Kindest Regards, Chisholm Hunter.

Posted 2 years ago

“Beautiful necklace as described and fast delivery.”

Chisholm Hunter 5 star review on 2nd June 2022

Helpful Report

Posted 2 years ago

Good afternoon, Thank you so much for your review, we very much appreciate it. We are delighted to hear that you have had a great service and fast delivery, we hope you love your new beautiful necklace. We look forward to welcoming you back with us soon and please get in touch should you need any further assistance. Kind Regards, Chisholm Hunter.

Posted 2 years ago

“Easy ordering process and fast delivery. Very happy with the service.”

Helpful Report

Posted 2 years ago

Good afternoon, Thank you so much for leaving us such lovely feedback, we really appreciate it. We are delighted to hear that you loved the service you have received and that the delivery was quick. Please get in touch should need any further assistance and we look forward to welcoming you back with us soon. Kind Regards, Chisholm Hunter.

Posted 2 years ago

“I ordered the Gucci tie pin as a wedding present. It was well worth the money and it was a lot less money than Gucci and other retailers so that was a nice added bonus. My husband are it yesterday on our wedding day 💕”

Helpful Report

Posted 2 years ago

Good afternoon, We are thrilled to hear that you have enjoyed your experience with us and congratulations on your wedding, we wish you a lifetime of love and happiness. Thank you for taking the time to leave us such a lovely review, it is very much appreciated. Please get in touch should you need any further assistance and we look forward to welcoming you back with us soon. Kind Regards, Chisholm Hunter.

Posted 2 years ago

“My 2nd purchase from Chisholm Hunter and again extremely pleased with customer service. Special mention for Laura Shearman who helped me, as I had problems ordering from website. Delivered 2 days after ordering. Would definitely recommend and order again in the future.”

Helpful Report

Posted 2 years ago

Good afternoon, Thank you so much for taking the time to leave us such a great review. I have passed your lovely words on to Laura, she will be delighted! Thank you for your recommendation and your trust in Chisholm Hunter. Please get in touch if we can offer any further assistance and we look forward to welcoming you back with us again soon. Kindest Regards, Chisholm Hunter.

Posted 2 years ago

“Lovely watch which arrived quickly. Excellent service. Would certainly use again.”

Helpful Report

Posted 2 years ago

Good afternoon, Thank you so much for taking the time to leave us a 5-star review, it is very much appreciated. We are delighted to hear that you love your new watch and that you enjoyed your experience with us. Please get in touch if we can offer any further assistance and we look forward to welcoming you back with us again soon. Kindest Regards, Chisholm Hunter.

Posted 2 years ago

“brilliant service. answered all my questions. quick delivery. lovely earings. would recommend this retailer.”

Helpful Report

Posted 2 years ago

Good afternoon, Thank you so much for taking the time to leave us such a lovely review, we really do appreciate it. We are thrilled to hear that you had a great experience with us and that you love your new earrings. Thank you for the recommendation. Please get in touch if we can offer any further assistance and we look forward to welcoming you back with us again soon. Kindest Regards, Chisholm Hunter.

Posted 2 years ago

“Very good price and efficient service”

Helpful Report

Posted 2 years ago

Good afternoon, We are thrilled to hear that you have had a good experience with us and we hope you love your new watch. Thank you for taking the time to leave us a review, we really do appreciate it. Please get in touch should you need any further assistance and we look forward to welcoming you back with us soon. Kind Regards, Chisholm Hunter.

Posted 2 years ago

“Ordered charm one day delivered the next great service”

Helpful Report

Posted 2 years ago

Good Afternoon Karen, Thank you for leaving us a great review. We are thrilled to hear that you have enjoyed the service provided and we hope you love your new item. We look forward to welcoming you back with us soon and please get in touch should you need any further assistance. Kind Regards, Chisholm Hunter.

Posted 2 years ago

“Great service watch arrived as indicated, well packed, would use again particularly as their sales are genuine”

Helpful Report

Posted 2 years ago

Good afternoon Kevin, Thank you for your kind review, customer happiness is very important to us. We are thrilled to hear you have enjoyed your experience with Chisholm Hunter and we are so glad you love your new watch. We look forward to welcoming you back with us soon and please get in touch should you need any further assistance from us. Kind Regards, Chisholm Hunter.

Posted 2 years ago

“Brilliant service , delivery within three days with quality customer service. Nothing bad to say to be honest. I’ll be going back if I manage to persuade the wife I need a new watch.”

Chisholm Hunter 5 star review on 21st May 2022

Helpful Report

Posted 2 years ago

Good afternoon, Thank you so much for your kind review it is very much appreciated. We are delighted to hear that you have enjoyed your experience with us. We hope your new watch brings you years of joy. We look forward to welcoming you back with us again soon. Kind Regards, Chisholm Hunter.

Posted 2 years ago

“Very informative and helpful. Took care to call me and make sure I received all the paperwork from the watchmaker.”

Helpful Report

Posted 2 years ago

Good afternoon, Thank you for taking the time to leave us a review, it is very much appreciated. We are so glad to hear that you were happy with your experience with us, customer happiness is important to us. Please get in touch should you need anything further and we look forward to welcoming you back with us again soon. Kind Regards, Chisholm Hunter.

Posted 2 years ago

“Very happy with item. Ordered online, quick delivery and excellent service.”

Helpful Report

Posted 2 years ago

Good morning, Thank you so much for taking the time to leave us a review. We are delighted to hear that you had a great experience with us and we hope you love wearing your watch for many years to come. Please get in touch should you need any further assistance and we look forward to welcoming you back with us again soon. Kind Regards, Chisholm Hunter.

Posted 2 years ago

“Just want to say a big thanks to Sandra and Niamh for all there help in helping me pick an engagement ring at the Falkirk store. If Niamh hadn’t come out to ask how I was getting on I probably wouldn’t have gone in to the store or be engaged just now!”

Helpful Report

Posted 2 years ago

Good morning Ross, Thank you so much for your kind review, we really do appreciate it. I have passed this on to Sandra and Niamh, I am sure they will be delighted with your lovely words! Please get in touch should you need any further assistance; we look forward to welcoming you back with us again soon. Kind Regards, Chisholm Hunter.

Posted 2 years ago

“Despite buying what was a pair of matching earrings for my gf as a surprise with the necklace I had for her 2 months ago the colour and setting was off. Not impressed …”

Helpful Report

Posted 2 years ago

Good Afternoon Michael, Thank you for taking the time to leave us feedback. We are very sorry that your experience with us has not been perfect, customer happiness is important to us. Please do not hesitate to contact us if you need any further support. You can call us on 0333 210 1857 or send us an email at help@chisholmhunter.co.uk Kind Regards, Chisholm Hunter.

Posted 2 years ago

“I ordered a ring for Christmas and I just received it today.”

Helpful Report

Posted 2 years ago

“You advertised a watch...TISSOT PRX POWERMATIC....for £270....i know nothing about watches..but i liked the looks of this model...so purchased it as a birthday gift for my son...you sent me 2 emails confirming my purchase...and also named said watch..ie...TISSOT PRX POWERMATIC...but then AFTER taking payment,sent me the quartz model with its inferior movement and bland ugly dial....with the excuse that you had made a mistake on pricing....yet a telephone call from one of your staff confirmed that you had known about the pricing PRIOR to sending out the "wrong" model...ie...the one i didnt order...so you either dont give a **** about customer service or you are con artists...i now belong to several facebook watch groups and believe me,you are not getting any positive reviews from me,quite the opposite...iv managed to deter several would be customers from using you,and will continue to do so.”

Helpful Report

Posted 2 years ago

Good afternoon Thomas, As per our previous emails and phone calls, the wrong watch was advertised and the issue was fixed as soon as spotted. You received a Quartz but you were only charged for a Quartz, never an Automatic. We have apologised and discussed different options with you. You were also offered a full refund since you were very unhappy with the watch, but you decided to keep it. We feel that this review is not a true reflection of the service you have received. Of course, if you need any further assistance then please contact us at: help@chisholmhunter.co.uk Kind Regards, Chisholm Hunter.

Posted 2 years ago

“Bought earrings from you, one fell out five minutes after putting them in. Managed to find it but the next time no such luck. Waste of money”

Helpful Report

Posted 2 years ago

Good morning Lynne, We are deeply sorry that you have not had a great experience with us so far. Customer happiness is important to us so in order to assist you further, you can contact us at the email address below. help@chisholmhunter.co.uk We look forward to helping you resolve any outstanding issues. Kind Regards, Chisholm Hunter.

Posted 2 years ago

“Excellent customer service . The chat line was very quick and efficient”

Helpful Report

Posted 2 years ago

Good morning Joan, Thank you so much for taking the time to leave us a great review, we appreciate it greatly. We are thrilled that you have enjoyed your experience with us and we thank you for your trust in our Live Chat team. Please get in touch should you need any further assistance and we look forward to welcoming you back with us soon. Kind Regards, Chisholm Hunter.

Posted 2 years ago

“I bought a Zenith watch. Store unable to find box and warranty. I have attempted to contact them on FB and email to arrange delivery. Two years and still waiting.”

Helpful Report

Posted 2 years ago

Good morning, We are sorry to hear that you have not had a great experience with us. You can contact us at the below email address and we will assist you further. help@chisholmhunter.co.uk Once we have a bit more information then we will hopefully be able to come to a resolution. Kind Regards, Chisholm Hunter.

Posted 2 years ago

Chisholm Hunter is rated 4.5 based on 3,498 reviews