Chisholm Hunter Reviews

Name: Chisholm Hunter
Address: 146 Argyle Street, 146 Argyle Street, Glasgow
Rating: 4.47

4.5 Rating 3,499 Reviews

86 %

of reviewers recommend Chisholm Hunter

Company Reviews

Metrics

4.5

Based on 3,499 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Write Your review

Tell us how Chisholm Hunter made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Chisholm Hunter 5 star review on 5th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Last minute shopping,phoned the shop and dealt with lynne in the Chester branch.Amazing help and service.Thankyou so much for your help.”

Helpful Report

Posted 3 years ago

“I ordered a very special birthday gift for my mother and it was to be delivered Wednesday. I heard nothing and she is 80 today and when I contacted their “help” desk I was told the mail will be back on track in a more leisurely manner AFTER Christmas and my mother would get her present NEXT THURSDAY. I’m in Canada and now I’ve sent her nothing. I’ll NEVER trust Chisholm Hunter again. So upset and angry”

Helpful Report

Posted 3 years ago

“Excellent service abs value for money the staff were so attentive and not pushy at all. They were very knowledgeable to.”

Helpful Report

Posted 3 years ago

“Easy transaction, good communication, speedy delivery. Much appreciated”

Helpful Report

Posted 3 years ago

“Received a pocket watch that only opened by 70° making it difficult to use. I returned for a refund. The refund took weeks and was only sent after I had written a Trustpilot review. This delay was apparently due to an investigation that should have taken 2-3 days. I was not sent any conclusion to this investigation. I am now struggling to get my return postage refunded even though promised via email. This performance by Chisholm is certainly not one I would be proud of. I can't see any reason why a company would behave in this way, other than not caring about their customers.”

Helpful Report

Posted 3 years ago

“Absolutely fantastic watch, looks good and great mechanism”

Helpful Report

Posted 3 years ago

“Placed an order for three of an item, what was delivered was one with delivery note showing three having been checked and signed against. Immediately phoned and was assured that the other two would be with us by the Monday, Tuesday at the latest. We didn’t get the other two until the Friday delivered by the Post Office. Made numerous calls as the parcel wasn’t picked up until late Monday afternoon. Very disappointed in service Jim Hutchison”

Helpful Report

Posted 3 years ago

Dear Jim, Thank you very much for ordering with ChisholmHunter.co.uk. Please accept my apologies for the delay with the two items from your order. We've been experiencing some issues with Royal Mail and as a result we are reviewing our couriers. Thank you again for taking the time to complete a review. Kind regards Nichola

Posted 3 years ago

“From ordering to delivery everything went well, love my ring and earrings. Great service.”

Helpful Report

Posted 3 years ago

“Great service and quality products. Never dissappoint”

Helpful Report

Posted 3 years ago

“Ordered a necklace as a treat to me ! It's just beautiful was delivered in 3 days so I'm very happy Wouldn't hesitate to order again”

Helpful Report

Posted 3 years ago

“Thanks! Good watch”

Helpful Report

Posted 3 years ago

“Purchased a watch for my partner online and chose to collect from store. Was met with very friendly and knowledgable staff 10/10”

Helpful Report

Posted 3 years ago

“Brilliant service again!”

Helpful Report

Posted 3 years ago

“Thoroughly delighted with our purchase from Chisholm Hunter. Bought on line and delivered on time and well packaged. Lovely quality too.”

Chisholm Hunter 5 star review on 11th December 2021

Helpful Report

Posted 3 years ago

“Lovely quality, nice packaging, prompt delivery”

Helpful Report

Posted 3 years ago

“Great products, easy to use website, great service.”

Helpful Report

Posted 3 years ago

“Good quick service .and beautifully presented earrings .”

Helpful Report

Posted 3 years ago

“I purchased a relatively expensive watch. The price was the best I could find on-line by a mile - the watch arrived within the timescale advised. All very straightforward and entirely satisfactory.”

Helpful Report

Posted 3 years ago

“Beautiful Jewellery at great prices, my Gorgeous girls are going to love their Christmas presents which I've bought from This Beautifu Shop. It's also presented in Beautiful Boxes.”

Helpful Report

Posted 3 years ago

“Easy website, quick postage & lovely watch”

Helpful Report

Posted 3 years ago

Chisholm Hunter is rated 4.5 based on 3,499 reviews