Chisholm Hunter Reviews

Name: Chisholm Hunter
Address: 146 Argyle Street, 146 Argyle Street, Glasgow
Rating: 4.47

4.5 Rating 3,500 Reviews

86 %

of reviewers recommend Chisholm Hunter

Company Reviews

Metrics

4.5

Based on 3,500 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Chisholm Hunter 5 star review on 5th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Yes I was happy with the purchase but when I contacted you about getting a extra link you have been really uninterested in helping me”

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Posted 3 years ago

“My cousin was really pleased. Thanks for very prompt service.”

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Posted 3 years ago

“The packaging was extremely poor and I couldn’t believe that they sent it through the post in this manner. I contacted customer services who acknowledged my email but did not come back to me at all. I am very disappointed in their failure to respond.”

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Posted 3 years ago

“Absolutely love the pair of beautiful white gold earrings purchased”

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Posted 3 years ago

“I am still waiting on my wedding ring ! Told by 2 different staff members it should take 3 weeks ! Now the shop manager is saying they are wrong ! It takes 6-8 weeks !!! Really disappointed & won’t buy from them again !”

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Posted 3 years ago

“I ordered a Links of London bracelet, however it arrived with no authenticity or original packaging, it did come with a CH box but it wasn’t even in a cellophane bag, it was tossed in the box loose. It was also discoloured, almost rusty I had to polish the bracelet with a gold cloth myself. The quality control isn’t great here, I’m not confident that I received a authentic bracelet as it arrived so poorly it could be fake! Wouldn’t shop here again”

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Posted 3 years ago

“Helpful and good value.”

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Posted 3 years ago

“The product was lovely but the locking mechanism has tarnished which looks unsightly”

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Posted 3 years ago

“Very happy with service and whatch.”

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Posted 3 years ago

“I had bought a watch online for my daughters 40th birthday, she loves it but it was too loose fitting on her wrist. She took the watch back to to Chisholm Hunter in Silverburn where they adjusted the watch wristband, there was no additional cost and she said the staff were very friendly and helpful and she absolutely loves the watch.”

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Posted 3 years ago

“My order wasn’t despatched on time, after contacting customer support they were very helpful in ensuring that it arrived for when I needed it.”

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Posted 3 years ago

“I can’t say how fantastic Chisholm Hunter at Edinburgh is. Especially Chris and Barbara at the store. We purchased our wedding rings with the lovely staff at the store two years ago. We had such a wonderful experience, the rings were amazing and the whole experience with the staff at the store made it all the more special. Every time we come back to Edinburgh we always look in the window at Chisholm Hunter purely because of the excellent customer service that we receive on every occasion. We have since purchased a beautiful eternity ring and this again is because of the excellent staff at the shop that make it so welcoming and such a friendly and enjoyable experience for us. Although we have jewellers where we live, the beautiful ring choice and amazing friendly caring and considerate customer service at the store means that I would a only ever buy key pieces of jewellery from the store. Thank you so much for always making our experience so wonderful with yourselves. Olivia and Scott”

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Posted 3 years ago

“Was looking for a new wedding ring to compliment my engagement ring that I bought in the same shop 5 year ago. Evelyn was really lovely,she brought me a few rings to try on, she allowed for me to take my time I didn’t feel rushed or pressured at all. She also cleaned my other 2 rings while I decided on which 1 I loved.. Thank you very much Evelyn for all your help today ..29/5.2021.”

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Posted 3 years ago

“I have been without my Michael Kors watch for well over a year throughout lockdown. I called in without an appointment today. Saturday 29th May 2021 and received excellent service. Watch is now fully repaired and back on my wrist. A big shout-out to Tom for his excellent service and advice - I will most definitely be returning for future purchases 😀”

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Posted 3 years ago

“Fast and efficient service”

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Posted 3 years ago

“Ordered my new Tag yesterday and it arrived today. FIRST CLASS SERVICE from Chris -Branch 25 Princes Street Edinburgh. Simon”

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Posted 3 years ago

“I ordered a bracelet for my Mum's 70th and she loves it. It was delivered ahead of time.”

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Posted 3 years ago

“Great product, and super fast delivery. Good job👍🏻”

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Posted 3 years ago

“Product arrived on time as expected. Excellent service and easy to shop online”

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Posted 3 years ago

“Good service and nicely packed and dispatched,.”

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Posted 3 years ago

Chisholm Hunter is rated 4.5 based on 3,500 reviews