Chisholm Hunter Reviews

Name: Chisholm Hunter
Address: 146 Argyle Street, 146 Argyle Street, Glasgow
Rating: 4.47

4.5 Rating 3,507 Reviews

86 %

of reviewers recommend Chisholm Hunter

Company Reviews

Metrics

4.5

Based on 3,507 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Chisholm Hunter 5 star review on 5th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery, super packaging. Couldn’t be happier with product, even better than expected. Beautiful, high quality jewellery.”

Chisholm Hunter 5 star review on 22nd January 2021

Helpful Report

Posted 4 years ago

“I love the ring i bought but the service in the store wasn't the best and i eventually bought from the website. I originally saw the ring in the glasgow fort store and when i decided i wanted to purchase it i called the store to ask them to order it for me. The person i spoke to assured me she would call me in a couple of days time when the ring arrived. I had to call them to ask where it was to be told that the store in Nottingham did not have my size after all so the Fort store suggested i get the one they had re-sized. I wasn't keen to do this so said i would think about it. I then went to the website and ordered it there. And guess where it came from .......the Nottingham store??!! Strange that! Anyway the website wss easy to use and there was no problem with delivery or anything so would recommend you try that.”

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Posted 4 years ago

“I payed 1000£ for a watch a month ago and I am still waiting for it.”

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Posted 4 years ago

“Got exactly what I wanted in time for Christmas.”

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Posted 4 years ago

“Very good service and delivery ,the watch I purchased was very well packaged, I would certainly recommend Chisholm Hunter .”

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Posted 4 years ago

“Excellent service as always.”

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Posted 4 years ago

“Really good service just before Christmas. The earrings were beautiful. Thank you!”

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Posted 4 years ago

“Excellent service will definitely buy from this company again 👍🏻”

Chisholm Hunter 5 star review on 21st January 2021

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Posted 4 years ago

“A very good Company selling Great Watches. Tissot is always a good Watch.”

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Posted 4 years ago

“Purchased a Tissot watch at a very competitive price and was pleased with the item and service :- easy online ordering and efficient delivery,”

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Posted 4 years ago

“Purchased a Rado watch online. Arrived on specified day and was well packaged. All in all, the whole process was simple and effortless”

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Posted 4 years ago

“Contacted a member of your shop over the phone, and was able to purchase my watch very easily. A credit to your staff.”

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Posted 4 years ago

“Beautiful earrings, lovely design and finish. Much appreciated!”

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Posted 4 years ago

“Order did not arrive. Still waiting for a satisfactory solution almost a month later despite having paid in full. Surely Chisholm Hunter should be insured when an item goes missing. Was meant as a 40th anniversary / Christmas present. The moment has long since passed. Very disappointed!!!”

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Posted 4 years ago

“Communication is key, when customers buy from you especially when it’s 1000s of pounds. Always keep in touch from purchase to deliver. I had to contact you, never even had to sign for my watch it was just like a letter delivery just handed over by the postman. I could of been anyone.”

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Posted 4 years ago

“First class service.”

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Posted 4 years ago

“Having had good experiences buying in store from CH in the past, I bought a new Omega watch online which was delivered with a damaged box and missing additional straps and accessories. Although everything was eventually replaced after a few weeks, i had to continually phone and chase customer services (who to their credit were very pleasant) to get any updates, and to advise what should have been in the box. There was no offer of any kind of compensation for the trouble, even though I had to return the box at my own expense. I was then told that if I didn’t want to send my bank details to them via email, I would have to go in store (once they open again) if I wanted to get the £20 postage costs refunded. All in all, very disappointed with the whole experience.”

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Posted 4 years ago

“Excellent service arrived ahead of due date great work”

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Posted 4 years ago

“Excellent product, quickly delivered and well packaged at a competitive price. A query re paperwork was dealt with professionally and actioned immediately. Very happy indeed!”

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Posted 4 years ago

“Product received in timely manner. Great service”

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Posted 4 years ago

Chisholm Hunter is rated 4.5 based on 3,507 reviews