Chisholm Hunter Reviews

Name: Chisholm Hunter
Address: 146 Argyle Street, 146 Argyle Street, Glasgow
Rating: 4.47

4.5 Rating 3,498 Reviews

86 %

of reviewers recommend Chisholm Hunter

Company Reviews

Metrics

4.5

Based on 3,498 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Chisholm Hunter 5 star review on 5th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great value and delivered without any fuss!!”

Helpful Report

Posted 2 years ago

Good afternoon Angela, Thank you for leaving us a great review, it is very much appreciated. We look forward to welcoming you back with us soon. Please get in touch should you need any further assistance. Kind Regards, Chisholm Hunter.

Posted 2 years ago

“Ask Ane about my experience. No blame on Ane though 😁”

Helpful Report

Posted 2 years ago

Good afternoon, We are very sorry to hear that you have not had a great experience so far with us. Customer happiness is important to us so in order to assist you further, can you please provide a bit more information to the email address below? help@chisholmhunter.co.uk Once we have a bit more information then we will hopefully be able to come to a resolution. Kind Regards, Chisholm Hunter.

Posted 2 years ago

“Myself and friends visited the Chester store with a child under the age of 3- the staff were amazing, so friendly, so professional and so knowledgeable. The team helped us out with everything from start to finish, made us feel at ease and welcomed. They provided drinks for the adults and colouring books for the child which I thought was above and beyond their job role. For this I am truly thankful, they found me the perfect engagement ring and the turn around was within 48 hours which again was fantastic , the whole experience if I could have given the store 6 stars I would have. Can’t wait to see you again soon.”

Helpful Report

Posted 2 years ago

Good afternoon Danny, Thank you for taking the time to leave us such a positive review. I have passed this on to our store in Chester, the staff will be delighted to hear your lovely words. Customer happiness is important for us and reviews like yours are very much appreciated. We look forward to welcoming you back with us soon. Please get in touch should you need anything further. Kind Regards, Chisholm Hunter.

Posted 2 years ago

“Description of pearl length on web was inaccurate, arrived with a damaged clasp…it was returned , you refunded cost but still waiting for my postal costs to be reimbursed… I even highlighted this on the return form.. not great !”

Helpful Report

Posted 2 years ago

Good afternoon, We are sorry to hear that you have not had a great experience so far with us. I cannot seem to find an account for you under your name, please can you contact us at the below email address so we can assist you further? help@chisholmhunter.co.uk Kind Regards, Chisholm Hunter.

Posted 2 years ago

“I got sent the wrong item. I informed CH. Customer service is shocking. I will not be buying anything again and would recommend you avoid CH.”

Helpful Report

Posted 2 years ago

Good afternoon, We are deeply sorry that you have not had a great experience with us so far. Customer happiness is important to us so in order to assist you further, please contact us at the address below. help@chisholmhunter.co.uk We look forward to helping you resolve any outstanding issues. Kind Regards, Chisholm Hunter.

Posted 2 years ago

“Excellent experience, returned a watch and exchanged for another, everything went smoothly will help and advice were needed along the way. A refreshing experience!”

Helpful Report

Posted 2 years ago

Good afternoon, Thank you so much for leaving us a great review, it is very much appreciated. We are thrilled that you have a smooth experience. We look forward to welcoming you back with us soon. Please get in touch should you need anything further. Kind Regards, Chisholm Hunter.

Posted 2 years ago

“Watch sent out was packaged beautifully”

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Posted 2 years ago

Good afternoon, Thank you so much for leaving us a great review; it is very much appreciated. We are thrilled that you have enjoyed your experience with us. We look forward to welcoming you back with us soon. Please get in touch should you need anything further. Kind Regards, Chisholm Hunter.

Posted 2 years ago

“Absolutely stunning iconic rainbow bracelet for my friend's 21st, she was blown away by the colours !!!”

Helpful Report

Posted 2 years ago

Good afternoon, Thank you so much for leaving us a great review, it is very much appreciated. We are thrilled that you have enjoyed your experience with us. We look forward to welcoming you back with us soon. Please get in touch should you need anything further. Kind Regards, Chisholm Hunter.

Posted 2 years ago

“Excellent service, highly recommend”

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Posted 2 years ago

Good afternoon Diane, We are thrilled to hear that you have received such excellent service and that all your needs were met. Thank you for your recommendation and we hope you love your new item. We look forward to welcoming you back with us soon and please get in touch should you need any further assistance. Kind Regards, Chisholm Hunter.

Posted 2 years ago

“We were looked after by Hannah in the Nottingham store while buying my wedding ring, and it was one of the most positive shopping experiences I have ever had. Hannah was friendly and helpful, and really seemed to go above and beyond. Added to that the gorgeous ring that seems really good quality, I will definitely be back!”

Helpful Report

Posted 2 years ago

Good afternoon Jessica, Thank you for taking the time to leave us a review. We are glad you have had a good experience with us. I have passed this on to Hannah at our store in Nottingham, she will be thrilled to hear your lovely words. We look forward to welcoming you back with us soon. Please get in touch should you need anything further. Kind Regards, Chisholm Hunter.

Posted 2 years ago

“Fantastic customer service from George at the Kingston store. He was very knowledgeable and patient whilst we decided which rings to purchase. Very happy customers!”

Helpful Report

Posted 2 years ago

Good afternoon Anna and Colin, Thank you for taking the time to leave us such a positive review. I have passed this on to George at our store in Kingston, he will be delighted to hear your lovely words! We look forward to welcoming you back with us soon. Please get in touch should you need anything further. Kind Regards, Chisholm Hunter.

Posted 2 years ago

“Excellent customer service. Quick delivery. Beautiful quality ring”

Helpful Report

Posted 2 years ago

Good afternoon Julie, Thank you for your kind review it is very much appreciated. We are delighted that you have enjoyed your experience with Chisholm Hunter. We look forward to welcoming you back with us soon and please get in touch should you need any further assistance. Kind Regards, Chisholm Hunter.

Posted 2 years ago

“Easy trouble free transaction. Speedy delivery and kept in touch to inform me of my progress of my order”

Helpful Report

Posted 2 years ago

Good afternoon Stuart, Thank you so much for your positive review, it is greatly appreciated. We are glad to hear you have enjoyed your experience with Chisholm Hunter and we look forward to welcoming you back with us soon. Please get in touch should you need any further assistance. Kind Regards, Chisholm Hunter.

Posted 2 years ago

“Delivery was good. I also ordered a ring in the wrong size. I was really pleased with your communication and appreciate you holding onto the last ring in the size I needed until I could return.”

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Posted 2 years ago

“Great service and price. Thank you.”

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Posted 2 years ago

Good afternoon Simon, Thank you so much for your awesome review, it is greatly appreciated. We hope you have enjoyed your experience with Chisholm Hunter and we look forward to welcoming you back with us soon. Please get in touch should you need any further assistance. Kind Regards, Chisholm Hunter.

Posted 2 years ago

“Excellent service and as good as I hoped.”

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Posted 2 years ago

“Super easy quick on line shopping and delivery. And a good choice of payments available for that special present . Definitely recommend using .”

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Posted 2 years ago

“Good service. Lovely people. Splendid”

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Posted 2 years ago

“Product as described and arrived quickly. Great service”

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Posted 2 years ago

“I recently purchased a wolf cap watch winder however before buying I had one to one chat to make sure the watch was compatible I was assured that it was on arrival the watch would not go in I have sent the winder back now 3 weeks and still awaiting for my money back I will be calling today with regards to my refund”

Helpful Report

Posted 2 years ago

Chisholm Hunter is rated 4.5 based on 3,498 reviews