The China Village Reviews

Name: The China Village
Rating: 4.89

4.9 Rating 3,131 Reviews

98 %

of reviewers recommend The China Village

Company Reviews

Metrics

Info

4.9

Based on 3,131 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The China Village:

The China Village is a personal china replacement service helping people to complete their treasured discontinued dinner services. We stock Royal Doulton, Wedgwood, Denby, Paragon, Royal Albert and various other popular manufacturers' discontinued china patterns.

Let us help you to complete your set today.

Visit Website

Phone:

01926 930324

Email:

info@thechinavillage.co.uk

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The China Village 5 star review on 12th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Plate arrived well packed and in perfect condition. Thank you.”

Helpful Report

“Second time I have used China Village. Same China set both times. (We must stop breaking stuff). Brilliant service both times the china is always in first class condition and arrives promptly well packed in recycled newspaper. What's not to like.”

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“The picture of the Spode Lavender saucer looked definitely lavender. It is pale blue. Very poor photo quality. The purchase is of no use to me, a total waste of money.”

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Hi Deborah, I'm sorry to hear that the saucer wasn't as you were hoping for. I will issue a full refund now. Matt G

“I was delighted with the quality of the plate. It was beautifully and sustainably packed, so arrived in perfect condition. Thank you. Jan Hope.”

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“Would not hesitate to purchase again from The China Village.”

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“I ordered an older version Denny Plate as had broken one. Received a phone call to check I'd realised it was slightly sub-standared stock which I hadn't and they then upgraded the plate to a better quality all for the same price. It arrived a few days later beautifully packed. I was so impressed with the customer service and plate thank you China Village.”

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“There was a problem with the quantity ordered (insufficient china in stock) but this was dealt with extremely quickly and efficiently, both in notifying me and refunding the extra amount originally paid. Consequent emails gave me the assurance that stock was being investigated and that I would be notified when available. Very impressed!”

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“A great find, after my mum dropped a saucer from a set she has had for many many years I was doubtful about finding a replacement so pleased to find The China Village had the right design in stock in both Excellent and Good condition so managed to replace the saucer and add to the collection with additional plates, they arrived well packaged, on time and the condition is excellent as stated. Would definitely recommend. Great Service thank you.”

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“First time I have used China Village and found their website easy to use, good prices and speedy delivery. Will definitely use again if the need arises Many Thanks”

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“Excellent service. Item arrived on time and well packed and without a blemish.”

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“Promptly delivered excellent quality well protected. Thank you.”

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“Excellent service. Parcel arrived quickly and very well packed.”

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“Excellent service.Easy ordering format all items as described.well packaged with the use of recycled newspaper and box,able to dispose in my recycle bin ,no plastic to worry about.well done you.”

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“very please with the experience of shopping from china village ( for a second time ).”

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“The coffee cups arrived promptly and were exactly as we expected. The packaging was outstanding. Crumpled paper, expertly packed around and inside the cups, ensured that they arrived in perfect condition. Well done the China village. We will buy from you again.”

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“Excellent service. Will use you again.”

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“very easy, good service.”

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“Arrived punctually. Perfect condition. Extremely well packaged for transit”

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“Service and delivery very good.”

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“Excellent service and quality of purchase. Well packed and delivery great. Thank you”

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The China Village is rated 4.9 based on 3,131 reviews