The China Village Reviews

Name: The China Village
Rating: 4.89

4.9 Rating 3,140 Reviews

98 %

of reviewers recommend The China Village

Company Reviews

Metrics

Info

4.9

Based on 3,140 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The China Village:

The China Village is a personal china replacement service helping people to complete their treasured discontinued dinner services. We stock Royal Doulton, Wedgwood, Denby, Paragon, Royal Albert and various other popular manufacturers' discontinued china patterns.

Let us help you to complete your set today.

Visit Website

Phone:

01926 930324

Email:

info@thechinavillage.co.uk

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The China Village 5 star review on 12th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service - very prompt delivery, all crockery undamaged due to care taken with packaging and in excellent condition as described.”

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“My order arrived packaged to perfection and in the brilliant condition it was said to be in. It was timely in delivery and a pleasing purchase. Thank you very much China Village.”

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“You have just what I was looking for , when the pottery arrived it was well packed and in excellent condition. I will definitely use your business again Thank you”

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“The two items I ordered were replacements for two damaged parts of a Royal Doulton Carlyle dinner service. I didn't think I would be able to find them, let alone receive them in less than the time China Village said they would arrive. Communication via the website was easy and I had email updates. An excellent service all round.”

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“Easy to use website, loads of stock, reasonable prices, well packed and low carriage charges... what’s not to like. Highly recommended, would not hesitate to use again.”

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“Found what I wanted .it was packed so carefully thank you”

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“Very speedy delivery and securely packaged”

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“Thanks to China Village I am very pleased to still get replacement pieces for our favourite Royal Daulton Berkshire collection .”

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“Had items we wanted in stock and in good condition. Prices were good.”

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“the goods were as described, in ex condition , arrived in good time and packed very well”

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“I found the ordering and delivery was very good you did what you said the goods were packed very well and on time Thanks Brian”

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“Goods arrived promptly well packed and we're very good condition”

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“I managed to buy an Iced Rose coffee cup that had been discontinued by Wedgewood in 1985. I really couldn't believe how lucky I was. I have since recommended this site to my friends...”

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“All good but disappointed to find that my jug had been wrapped in the Guardian, not so good. Best regards, Richard Armstrong (Cons).”

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“Excellent customer service”

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“I've had some china for 25 years ( Royal Doulton Juno) and a broken saucer missing. China Village had a replacement which was very inexpensive, absolutely like new, carefully parcelled up, delivered very promptly. Now that's what I call excellent service. 5/5 Stars from me.”

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“The item came quickly and well packaged. Not too expensive to replace a broken part of a treasured tea set.”

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“Extremely happy with your excellent service. While I was doing kitchen renovations, I broke a saucer from a tea set that I received more than 30 years ago as an engagement present from my girlfriends. Within a week, I had my set intact again. Many thanks.”

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“Had China for many years happy that I could get replacements. Ordering easy exactly what I wanted. Order dealt with efficiently and timeously.”

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“We managed to buy two replacement saucers to replace the broken ones and we now have a complete set once again.”

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The China Village is rated 4.9 based on 3,140 reviews