The China Village Reviews

Name: The China Village
Rating: 4.89

4.9 Rating 3,138 Reviews

98 %

of reviewers recommend The China Village

Company Reviews

Metrics

Info

4.9

Based on 3,138 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The China Village:

The China Village is a personal china replacement service helping people to complete their treasured discontinued dinner services. We stock Royal Doulton, Wedgwood, Denby, Paragon, Royal Albert and various other popular manufacturers' discontinued china patterns.

Let us help you to complete your set today.

Visit Website

Phone:

01926 930324

Email:

info@thechinavillage.co.uk

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The China Village 5 star review on 12th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good and prompt service.”

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“Thank you so much, We could not have asked for more, helpful, prompt delivery, & items in good condition. Will definitely use you again. Many thanks”

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“Excellent service and I received the plate to complete the dinner service and I now know that in the event of another breakage there are replacements available!”

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“Excellent service makes my set complete. One happy lady”

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“I was very impressed with the level of service provided by China Village.My order was delivered within the time period and was packaged superbly to minimise any breakage risk.My dishes were perfect on arrival and now my Denby set(first purchased in 1972) is complete again. Thanks so much for your excellent service”

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“The package was delivered earlier than expected, and as described was in excellent condition !”

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“The order arrived well packed and it was in very good condition. If I need further replacements, I will definitely contact China Village”

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“Perfect match to my teacup. Arrived early and well packaged.”

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“Extraordinarily helpful telephone operator, knew his subject. Packet arrived when promised and was exactly as described”

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“This experience could not have been more of a contrast to another attempt to buy a replacement item of crockery that I had. It was simple to identify the piece and equally simple to place the order. More to the point, delivery was even quicker than I had understood it would be and it arrived well packaged and thus undamaged. The service therefore was impeccable and I would not hesitate to use it again.”

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“First class service. Goods well packed, as described and no damage.”

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“Swift response with great service, that's twice you have saved me, no doubt will soon break something else”

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“Delighted with my order. Website was easy to navigate, delivery was prompt and package was extremely well wrapped. All the china was in excellent condition”

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“fair pricing brought us to the site. It's easy to navigate and find what you need with the bonus of a facility to search for items not currently in stock. Easy to order and painless checkout. The item arrived within days and et our expectations. As a cheeky bonus it helped us evaluate our collection, Thanks Guys”

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“The service was first class, my order was sent off promptly and it was securely packed and my order was received in fist class condition . Thank you so much' Alexander Ritchie.”

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“Excellent!!! Service first class.”

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“Very speedy delivery and absolutely no problems with ordering. Well packed. Thanks”

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“Needed to replace a broken egg cup from my 1980's Royal Doulton Lambethware set. Found them at a good price at The China Village with very reasonable postage costs. Arrived very well packaged. Delighted with my purchase. Thank you!”

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“Simple and easy to use website. Goods received well packed within a few days. G”

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“China Village delivers promptly with well packed items that are as described. Very helpful staff.”

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The China Village is rated 4.9 based on 3,138 reviews