The China Village Reviews

Name: The China Village
Rating: 4.89

4.9 Rating 3,131 Reviews

98 %

of reviewers recommend The China Village

Company Reviews

Metrics

Info

4.9

Based on 3,131 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The China Village:

The China Village is a personal china replacement service helping people to complete their treasured discontinued dinner services. We stock Royal Doulton, Wedgwood, Denby, Paragon, Royal Albert and various other popular manufacturers' discontinued china patterns.

Let us help you to complete your set today.

Visit Website

Phone:

01926 930324

Email:

info@thechinavillage.co.uk

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The China Village 5 star review on 12th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I sent you an email which has been acknowledged expressing my appreciation when I received my delivery of the item”

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“Brilliant service.”

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“Excellent service they continued to search until they found my item. Y Leaworthy”

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“Items not received yet”

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Hi Anthony, Please accept our apologies for the delay. I am still following this up with the courier to find out the reason for the delay, and I will be back in touch when I have an update of some sort. You will of course be fully refunded if we cannot get to the bottom of this. Kind Regards, Matt G

“THE ITEMS WERE AS DESCRIBED IN GOOD CONDITION AND WERE PACKED WELL.”

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“The Royal Doulton dinner plates I ordered were in excellent condition, as described on their website. Will be buying more items from them.”

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“Kept me well informed of my orders progress all the way And the parcel was left in a discreet place when delivered”

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“Great service, I will definitely use them again and would recommend.”

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“Great service & delivery”

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“Excellent experience dealing with china Village certainly recommend”

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“Easy website to use. China arrived very well packed and safe. Good prompt service. I have purchased from this before and them very reliable and condition of China is excellent albeit secondhand”

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“Excellent service! I was very pleasantly surprised to receive an email to say that the item I'd asked them to find was now available. It had taken a while but they obviously still had me on their records. The item arrived promtly and was very well wrapped and in excellent condition. Thank you very much. My set is now nearly complete.”

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“We are really delighted with this company. Our China arrived well packed, in excellent condition and it is lovely to be able to replace broken items. We've ordered more pieces to add to our dinner service.”

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“Delighted with my purchase. Thank you”

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“Items very much as described. Posted promptly and well packed. Unfortunate choice of Yodel as courier, who proved themselves totally unreliable re their actions and their website. China Village were very quick to sort out Yodel and ensure package was delivered. Would certainly use China Village again.”

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“Great quality, excellent service.”

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“I placed a request a while ago for Wedgewood Blue Pacific Bowls and was very pleased that China Village remembered me. Delivered quickly and just what I wanted.”

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“I asked to be informed when a Green Wheat Salt Pot could be found. This happened after a few months - I was told when one was available - it was ordered and delivered to me in the next day or two. It had been well packed and is in perfect order. Thank you and well done!”

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“Great service just what was needed.”

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“Had what I wanted and when received were in excellent condition as described..Very reasonable price and excellent service. Highly recommend the company.”

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The China Village is rated 4.9 based on 3,131 reviews