The China Village Reviews

Name: The China Village
Rating: 4.89

4.9 Rating 3,138 Reviews

98 %

of reviewers recommend The China Village

Company Reviews

Metrics

Info

4.9

Based on 3,138 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The China Village:

The China Village is a personal china replacement service helping people to complete their treasured discontinued dinner services. We stock Royal Doulton, Wedgwood, Denby, Paragon, Royal Albert and various other popular manufacturers' discontinued china patterns.

Let us help you to complete your set today.

Visit Website

Phone:

01926 930324

Email:

info@thechinavillage.co.uk

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The China Village 5 star review on 12th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delighted to find a supplier of china beyond the guarantee period of some UK producers. Our order of Royal Doulton "Juno" plates and jug were received within the week of ordering, carefully packed (and in recyclable newspaper). We will definitely be watching tour pages for our future needs.”

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“finding two plates of greenwheat made my day as I have had this dinner set for over 50years and have never broken one piece until now, so to get a replacement after all these years was a dream come true”

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“It was just what I was looking for. efficiently and promptly sent. Bravo!”

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“It was wonderful to find the China plates & bowl for my dinner service which is over 30 years old. Ordering was easy the parcel was well packed. Excellent service would definitely use again.”

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“Very fast and efficient good quality China”

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“Having broken and then chipped cups inherited from my Mother, with much sentimental value, I was delighted to find them on your site....and even more delighted when they arrived, beautifully wrapped.....and all in one piece. Thank you.”

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“I am so pleased I discovered your company, because after years of use some items were broken. Now my Royal Albert collection is in tact again. Thank you again. Wilhelmina”

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“Goods delivered promptly in excellent condition . Well done.”

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“My order was acknowledged almost immediately and I was very quickly informed of despatch. My order arrived safely within a couple of days. Very impressive service. Will certainly use again and recommend to others. Thankyou”

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“I broke the lid of a vegetable tureen from my much loved but discontinued Aynsley dinner service. China Village were able to replace it, along with a coffee cup which was broken some time ago. The delivery was well packed and both pieces were in excellent condition. I have no hesitation in recommending this company.”

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“EXCELLENT SERVICE - Ordered Thursday received Parcel early Monday Morning. Items were well packed and in perfect condition.”

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“I managed to find a replacement for a missing saucer!!!!!! Wish I could find an Oberon Wedgwood tea cup and tea pot lid as easily!”

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“l have been searching for Devon Rose China for a long time and finally found this sight. Excellent customer service professional and efficient.”

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“The order was fulfilled quickly and efficiently in good time.”

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“Not only were the items we required in stock but they were dispatched very quickly and arrived in perfect condition”

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“After breaking my first plate of my dinner set (I've had it for about 25 years!) I was delighted to find a replacement on China Village at a very competitive price. After ordering, it was sent very quickly and I was informed of the despatch date. It was well packed and arrived in excellent condition. Very happy with The China Village and if I have another mishap, will certainly use them again.”

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“easy to find you on google search. Very quick response to my order. Will certainly recommend you”

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“Excellent”

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“From the first conversation I had with Matt I could tell his professionalism. He is knowledgeable and articulate in his approach. My item's were identified and sourced within one hour, purchased invoiced and on the way to me within two day's. I would highly recommend The china village. I have run my own business for 30 year's and it is nice to find another company that deliver the same high standard's as I provide to my customers. Thank you.”

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“Dish arrived promptly, in perfect order”

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The China Village is rated 4.9 based on 3,138 reviews