The China Village Reviews

Name: The China Village
Rating: 4.89

4.9 Rating 3,131 Reviews

98 %

of reviewers recommend The China Village

Company Reviews

Metrics

Info

4.9

Based on 3,131 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The China Village:

The China Village is a personal china replacement service helping people to complete their treasured discontinued dinner services. We stock Royal Doulton, Wedgwood, Denby, Paragon, Royal Albert and various other popular manufacturers' discontinued china patterns.

Let us help you to complete your set today.

Visit Website

Phone:

01926 930324

Email:

info@thechinavillage.co.uk

Write Your review

Tell us how The China Village made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The China Village 5 star review on 12th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was so pleased to find a company that could provide me with spare and replacement china for cherished dinner service. The items were delivered on time and were well wrapped.”

Helpful Report

“The salt pot was useless, it had no base at all. You advertised it as only missing a stopper.”

Helpful Report

Hi Sheila, I'm sorry to hear that the item wasn't as you expected. Unfortunately, the stopper for that particular pot spans the whole base (we've got the melamine pepper pot so I've had a look). You are more than welcome to return the item for a refund of course. Matt G

“Very happy with purchase. Goods were as described and extremely well packed.”

Helpful Report

“Extremely efficient ordering, packaging and delivery”

Helpful Report

“I just discovered China Village a short time ago and I was most impressed how they got the items I was looking for Have just requested a further item and I have recommended them to my friends A truly remakable”

Helpful Report

“I was so happy to find your company online. I had 5 Royal Doulton Will of the Wisp tea cups for probably over 40 years which didn't have the correct saucers! Thanks to your company I was able to order 5 saucers for my tea cups. I also ordered a sugar bowl. Thank you so much for such excellent service. The items I ordered were in excellent condition and arrived within a few days and were well wrapped and protected. Sylvia”

Helpful Report

“Found what I wanted and quickly arrived really well packaged. Will be using them again when I need some replacements”

Helpful Report

“They let me know when they had the items available, everything arrived in perfect condition and I'm thrilled to be able to make up the set of china with the extra pieces before Christmas.”

Helpful Report

“Good selection and good service”

Helpful Report

“Fast and efficient service. The plates I ordered were in perfect condition. I would definitely recommend The China Village”

Helpful Report

“Rapid despatch. Goods recd as expected.”

Helpful Report

“Very happy with my saucers, meansI can continue to use my late mother's dinner service. Delivery prompt, well packaged and overall very fair price.”

Helpful Report

“Very pleased with my purchase and the price paid. The condition of the item was exactly as described and it was packaged extremely carefully. The courier took a little longer than I expected to deliver the package but communication from the seller was first class and very reassuring. Whilst the delivery took longer than expected it was inexpensive and most importantly of all the package arrived in excellent condition. I would highly recommend The China Village as a very good source of rare pieces in very good condition.”

Helpful Report

“excellent service”

Helpful Report

“Items arrived very quickly - within 3 or 4 days of initial ordering, and were well packed and in excellent condition - 5 items had been described as 'excellent' and 6th as 'good' - but the 6th one was also perfectly acceptable.”

Helpful Report

“Service was excellent cups were well wrapped and received quickly. so glad to have been able to replace cracked ones that I had had for years”

Helpful Report

“Bought a sugar bowl which turned out to be an excellent purchase”

Helpful Report

“Wonderful service, polite and helpful staff. Excellent packaging to protect items delivery very efficient . Overall experience very good well done,”

Helpful Report

“Thank you for the fast service and excellent wrapping. Arrived safe and sound and now we have a complete set again!”

Helpful Report

“Always pleased with goods and service. Would definitely recommend this company.”

Helpful Report

The China Village is rated 4.9 based on 3,131 reviews