The China Village Reviews

Name: The China Village
Rating: 4.89

4.9 Rating 3,140 Reviews

98 %

of reviewers recommend The China Village

Company Reviews

Metrics

Info

4.9

Based on 3,140 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The China Village:

The China Village is a personal china replacement service helping people to complete their treasured discontinued dinner services. We stock Royal Doulton, Wedgwood, Denby, Paragon, Royal Albert and various other popular manufacturers' discontinued china patterns.

Let us help you to complete your set today.

Visit Website

Phone:

01926 930324

Email:

info@thechinavillage.co.uk

Write Your review

Tell us how The China Village made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The China Village 5 star review on 12th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“From the first conversation I had with Matt I could tell his professionalism. He is knowledgeable and articulate in his approach. My item's were identified and sourced within one hour, purchased invoiced and on the way to me within two day's. I would highly recommend The china village. I have run my own business for 30 year's and it is nice to find another company that deliver the same high standard's as I provide to my customers. Thank you.”

Helpful Report

“Dish arrived promptly, in perfect order”

Helpful Report

“I was very happy to beable to purchase the side plates for I have had this china for nearly 40yrs! My thanks to you”

Helpful Report

“I am delighted with my purchase of Royal Doulton Diana plates and soup bowls. They arrived on time and very well packaged. Excellent condition as stated. I would highly recommend buying from The China Village.”

Helpful Report

“Item arrived very well-packaged and earlier than expected. I'm so thrilled - the fact that you had the spare lid and were able to dispatch it so quickly means my mum's teapot has been saved. She is really chuffed too.”

Helpful Report

“Absolutely fantastic! Found the exact match to replace a broken piece of my parents broken china they got for their wedding.”

Helpful Report

“Had the plates from our dinner service, Royal Doulton a gift to my wife on leaving a previous employment some 40 years ago. Two plates were accidently broken on news year eve, as the dinner service was discontinued my wife was devistated. Then a guest suggested China Village, they saved the day with two first class condition. Price was fair and delivery arrived as advised.”

Helpful Report

“The items ordered were exactly what I wanted, easy to order, arrived on time & labelled fragile with plenty of newspaper to protect. Initially I expected bubblewrap, however on reflection in this era of too much plastic it was more environmentally friendly. nothing broken so all good.”

Helpful Report

“Excellent service and products”

Helpful Report

“Incredibly helpful and fast and efficient service”

Helpful Report

“Easlyfound the product I required on your web site.Packing was excellent,delivered on time.”

Helpful Report

“We broke a platter over Christmas and your replacement arrived within days. Brilliant service. Thanks”

Helpful Report

“Excellent customer service. Highly recommend The China Village.”

Helpful Report

“I was delighted with the bread and butter plate. It is in excellent condition. However I was expecting a tea saucer and was disappointed to be sent a coffee saucer!”

Helpful Report

“We were able to order to 2 China cups to complete our tea set. The customer service was excellent and they were packed so well and arrived promptly. We were happy customers.”

Helpful Report

“We were so pleased to receive the cups to complete our tea service. The customer service was excellent and the cups were so well packed and promptly delivered. Many thanks from one thrilled customer!”

Helpful Report

“Very quick service and plate very well packed. Thank you.”

Helpful Report

“China excellent quality. Superbly packaged & prompt delivery. Highly recommend.”

Helpful Report

“Items promptly dispatched and delivered within time frame. Items well packaged using recycled newspapers. Good to see someone not using large boxes inside larger boxes.”

Helpful Report

“Arrived in good time, well packed and items were as expected. Easy process from ordering to delivery.”

Helpful Report

The China Village is rated 4.9 based on 3,140 reviews