The China Village Reviews

Name: The China Village
Rating: 4.89

4.9 Rating 3,140 Reviews

98 %

of reviewers recommend The China Village

Company Reviews

Metrics

Info

4.9

Based on 3,140 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The China Village:

The China Village is a personal china replacement service helping people to complete their treasured discontinued dinner services. We stock Royal Doulton, Wedgwood, Denby, Paragon, Royal Albert and various other popular manufacturers' discontinued china patterns.

Let us help you to complete your set today.

Visit Website

Phone:

01926 930324

Email:

info@thechinavillage.co.uk

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The China Village 5 star review on 12th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Item was well wrapped and package. Only grip is that the item is a second (small silver mark by factory stamp) and this was not made clear on the website. Other than that the servoce was good.”

Helpful Report

Dear Graham, thank you for your review. We are sorry to hear you are disappointed to find your Coffee Saucer to be a second. We do allow seconds into our 'Excellent' category if we feel the overall condition of the item is in keeping with our description for an 'Excellent' item. We will look to improve our site to make this clearer and thank you for pointing this out to us. Best wishes, Matt & Matt

“Service was excellent and speedy. A query over my address here in France was quickly dealt with and my parcel was very well packed. Really happy with my Greenwheat butter dish and egg shirrer, both look like new.”

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“Quick delivery”

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“All china arrived well packed and in excellent condition as stated”

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“Excellent good sevice”

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“Very prompt service to replace the bowl I broke and complete my dinner service again.”

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“The service was excellent and easy to understand. However I would like to what my account was in Euros”

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Hi, we have emailed you with details of the cost in Euros

“Quality delivered on time.”

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“Very efficient and prompt service”

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“Good description and prompt delivery would definitely use again”

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“Excellent & efficient service. Good communication.”

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“Exactly the product I was looking for, promptly delivered, and very well packed.”

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“Needed extra Noritake Blue Hill items that had been broken from our wedding china in 1976. Great to find the pieces we required at a reasonable price. Prompt delivery and well packed with perfect pieces received.”

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“I was a little sceptical of all the 5* ratings but ordered some plates anyway. The plates arrived promptly and were very well packaged (in recyclable materials). Best of all the plates were in excellent condition. The 5* ratings are well deserved. Would I order again - Yes. Would I recommend - Yes. Well done!”

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“Item in great condition,good price,well packaged and quick !”

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“Delivery was on time as promised and the item was very well packaged.”

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“The sugar bowl I ordered arrived promptly and was very well packed.”

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“Excellent speedy delivery, very safely packaged, product just as described”

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“order arrived very well packaged thank you”

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“Delivered on time, very impressed with the wine stag bottle holder. Excellent packing in presentation box.”

Helpful Report

The China Village is rated 4.9 based on 3,140 reviews