The China Village Reviews

Name: The China Village
Rating: 4.89

4.9 Rating 3,136 Reviews

98 %

of reviewers recommend The China Village

Company Reviews

Metrics

Info

4.9

Based on 3,136 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The China Village:

The China Village is a personal china replacement service helping people to complete their treasured discontinued dinner services. We stock Royal Doulton, Wedgwood, Denby, Paragon, Royal Albert and various other popular manufacturers' discontinued china patterns.

Let us help you to complete your set today.

Visit Website

Phone:

01926 930324

Email:

info@thechinavillage.co.uk

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The China Village 5 star review on 12th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The plates we bought were first class”

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“Delighted with the service. First received Will O the Wisp as a Wedding gift. Happy to get the opportunity to add to my set”

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“I was concerned that I was not going to receive my china order in time, despite paying the additional fee for courier delivery. I ordered the china on 01/10 was surprise it took until 06/10 to arrive. I was pleased with the careful packaging of the pieces, but a little perturbed by the mouse droppings amongs the newspaper wrappings. I suggest you check out your store room for ‘visitors’!”

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“The service from The China Village was exceptional. The little Hornsea egg cup was lost from my parents collection and I was so happy to find this and replace it so easily. I now have brown and green! Would recommend without a doubt.”

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“Absolutely thrilled with the service and to get my lovely Denby cups and saucers. my set is now complete,thank you very much. Packed beautifully and very quick service.”

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“My order arrived quickly. It was very well packaged. The quality of the china was excellent - perfect size and colour, with no blemishes”

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“I was very pleased to make up the set of Denny saucers. Thank you.”

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“Great service! Replaced a broken salt cellar with one from China Village which was pretty much in mint condition! Thank you!”

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“A very efficient service, a pleasurable experience.”

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“Broke an Denby bowl, went online and luckily China Village had one, even though the our set was 40 years old. Paid for it and it arrived swiftly, in perfect condition because of the expert packaging. The only caveat was it was packed in The Daily Mail. Just kidding. Great service and a perfect product at a reasonable price! That'll do me!”

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“Delivery time was slow but the crockery was excellent.”

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“Plate is fine just a bit older than my original I think as got mine in 1991! Thank you for a great service & a good price! Cheaper than Amazon!”

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“Very pleased with order. Extremely well packed. Would have been handy to have been given carrier being used so I could look out for delivery. Will be ordering again.”

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“I cannot send a review as I have not yet received my order. Have you a tracking number for this shipment order number 4921. As it is, I can only give you a poor rating however if and when I receive my order I am sure I can improve on that. Thank you. Ian Atkins”

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“Thank you, product was as expected, packed very well and delivery was quick. Will use again.”

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“Glad to find this sugar bowl to add to the China set that my late mother gave me. A good price and very quick delivery.”

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“First, I was delighted to find on your website the exact plates I was looking for. Your service was excellent. I received the items at the hotel 2 days ago and all is good. Thank you so much, Barbara Roche”

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“Masons Denmark Blue gravy boat and gravy boat stand/relish dish arrived speedily and in good order. Customs Declaration in triplicate in envelope taped to outside of box, maybe generic box from British Post Office next time is better, however "Highland Park 12 Year Old Scotch Whiskey" box arrived safely on international shores (Canada) without arousing any further suspicion. Bubble plastic on inside maybe better too than crumpled newspapers of UK sports sections, but all in good order. Gravy boat perfect for family get togethers but apparently getting gravy boat back into stand is a bridge too far for both sets of family genes, so now it goes back to being a cranberry dish, cranberries served at Thanksgiving, give it a try. Items arrived in excellent condition at a very reasonable price, almost half the cost of similar items elsewhere on the web and again, in good condition. The China Village definitely recommended. Five stars. h meyer Cambridge ON Canada”

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“A very efficient service, received our Haddon Hall side plates in perfect condition, a good experience.”

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“Very satisfied with my Angela Dinner Plate it arrived in perfect condition. Many thanks Marie”

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The China Village is rated 4.9 based on 3,136 reviews